Guest Services Bottle Service

CAITLYN CARTER

**** ******* ******, *** **, Evanston, IL 60201

Phone: 224-***-**** Email: ****************@*****.***

PROFESSIONAL SUMMARY

Charismatic and dependable professional with a passion for hospitality and nightlife. Known for delivering exceptional guest experiences with a confident and energetic presence. Thrives in fast-paced, high-energy environments. Strong communicator, quick on her feet, and committed to customer satisfaction.

SKILLS

VIP Guest Services, Bottle Service & Upselling, Outgoing Personality, Team Collaboration, Fast-Paced Multitasking, Cash Handling & POS Systems, Professional Appearance, Customer-Focused Attitude, Conflict Resolution, Time Management

EXPERIENCEVolunteer – Guest Services

Homeless Shelters Evanston, IL

April 2020 – Present

●Greeted and assisted guests with professionalism and compassion

●Managed phone lines and inquiries with strong communication

●Supported public events and fundraising initiatives

●Provided organized, efficient service in high-traffic situations

●Camp Director

City of Evanston Evanston, IL

March 2021 – Present

●Planned and led engaging group activities in a dynamic environment

●Oversaw participant safety while managing team responsibilities

●Built strong rapport with youth and families through excellent communication

●Demonstrated high energy and adaptability in fast-paced settings

EDUCATION

Evanston Township High School – Evanston, IL

Expected Graduation: 2025

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