Law Enforcement Customer Service
Resume:
MARK A BOWERS
**** ******* ***** **. **********, GA 30039
**********@*****.***
Professional Summary
Dedicated and safety-conscious Truck Driver with a strong background in law enforcement and armed security. Extensive experience in freight transportation, logistics, and security operations. Adept at operating commercial vehicles, ensuring DOT compliance, and delivering cargo efficiently and on time. Skilled in risk assessment, crisis management, and emergency response. Committed to professionalism, reliability, and maintaining a high standard of safety in all operations. Core Skills
Truck Driving & Logistics
• Class A CDL with OTR, regional, and local delivery experience
• Route planning, GPS navigation, and time management
• Pre-trip and post-trip vehicle inspections
• Cargo securement and hazardous materials handling
• Compliance with DOT regulations and safety protocols Law Enforcement & Security
• Armed security and law enforcement procedures
• Threat assessment and conflict resolution
• Surveillance and patrol operations
• Crisis management and emergency response
• Report writing and incident documentation
Additional Skills
• Strong communication and teamwork
• Attention to detail and problem-solving
• Customer service and professionalism
• Defensive driving and accident prevention
Professional Experience
Truck Driving Experience
Averitt Express – Cookeville, TN (09/2024 – 11/2024)
• Delivered freight within assigned regional routes while maintaining high safety standards.
• Provided excellent customer service during pick-ups and deliveries.
• Managed load planning to optimize fuel efficiency and meet deadlines.
• Ensured compliance with company policies and DOT regulations. PTG Holdings Co LLC – Mason, OH (05/2024 – 09/2024)
• Hauled freight across multiple states while ensuring transportation law compliance.
• Assisted in loading and unloading when required.
• Communicated with dispatch to adjust routes for efficiency.
• Performed routine vehicle maintenance and reported issues promptly. Swift Transportation – Phoenix, AZ (01/2023 – 01/2024)
• Operated 18-wheelers nationwide, ensuring on-time deliveries.
• Monitored freight conditions to prevent damage.
• Managed trip planning, including fuel stops and rest breaks.
• Worked independently to meet strict delivery schedules. McLane Food Services – Austell, GA (12/2022 – 01/2023)
• Delivered perishable and non-perishable food products to restaurants and stores.
• Unloaded freight using pallet jacks and hand trucks.
• Verified delivery contents and obtained proper documentation.
• Ensured refrigeration units function properly for temperature-sensitive cargo. Other Truck Driving Positions:
• Blue Jay Express LLC – Austell, GA (09/2022 – 12/2022)
• Prime Inc. – Springfield, MO (08/2022 – 09/2022)
• Mid Georgia Courier – Forest Park, GA (04/2022 – 08/2022)
• Loads and Roads – Locust Grove, GA (04/2019 – 04/2022) Law Enforcement & Security Experience
Dynamic Security – Atlanta, GA (11/2014 – 11/2016)
• Provided armed security for Clay National Guard Military Base.
• Monitored entrances and exits to prevent unauthorized access.
• Conducted patrols and responded to emergency alarms.
• Maintained security protocols to deter threats.
Fulton County Sheriff’s Office – Atlanta, GA (06/2013 – 09/2014)
• Ensured inmate safety and security within the correctional facility.
• Conducted searches for contraband and monitored inmate activities.
• Supervised inmate transport to court and medical appointments. Georgia Department of Corrections – Atlanta, GA (09/2011 – 06/2013)
• Monitored inmate behavior and ensured compliance with facility rules.
• Conducted searches for contraband and maintained order.
• Responded to security incidents and emergency situations. Federal Reserve Bank – Atlanta, GA / New York, NY (08/2002 – 10/2007)
• Provided law enforcement and security for Federal Reserve facilities.
• Responded to police, fire, and medical incidents.
• Operated emergency control centers and coordinated responses.
• Conducted patrols and secured high-security areas. Other Security & Law Enforcement Roles:
• Metro Tech Security – Brooklyn, NY (12/1990 – 05/1999)
• D.C. Department of Corrections – Washington, D.C. (10/1989 – 12/1990)
• General Motors Security – New York, NY (10/1988 – 10/1989) Military Service
United States Marine Corps – Infantry (0331 Machine Gunner) (08/1983 – 08/1987)
• Provided force protection and combat support operations.
• Trained in advanced weaponry and tactical strategies.
• Maintained high physical and operational readiness. Education & Certifications
Brown Mackie College – Atlanta, GA
• Associate of Applied Business Degree in Criminal Justice (April 2011) Strayer University – Atlanta, GA
• Bachelor’s in Criminal Justice (Completed 12 credits) Certifications & Training
• Class A CDL License
• DOT Safety Compliance Training
• Defensive Driving Certification
• Law Enforcement & Security Training
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