Customer Service Retail Sales
Resume:
Jessica Spruill
Philadelphia, Pennsylvania
*************@*****.***
Target, Dover, De— Style, Beauty, and Tech Management June-2024-February-2025
● Goal Setting & Alignment.
● Ensure team targets align with company objectives.
● Performance Monitoring
● Identify roadblocks and adjust targets accordingly.
● Collaboration & Communication
● Work closely with team members to clarify expectations.
● Conduct regular check-ins and performance reviews.
● Keep the team motivated through incentives, recognition, and support.
● Address challenges that hinder performance.
Hilton Garden Inn Hotel, Dover,DE — Waitress/Hostess June 2023-April 2024
● Greeted and seated customers, providing menu information and specials.
● Took orders accurately and efficiently, ensuring customer satisfaction.
● Delivered food orders promptly and checked with customers to ensure satisfaction.
● Removed dirty dishes promptly and maintained a clean dining area. Amazon Warehouse- Middletown, De — Picker/Packer
October 2021- February 2022
● Stocked and replenished shelves with merchandise.
● Maintained cleanliness and organization of the work area.
● Packaged items for shipment and completed order receipts. Old Navy, Dover, De — Retail Sales Executive
July-2019 August-2021
● Developed and implemented effective sales strategies
● Maintained accurate record-keeping of inventory and sales data.
● Provided excellent customer service by promptly addressing inquiries and complaints.
● Conducted market research to identify new business opportunities. Overflowing Life Church, Smyrna DE -Assistant to church Administrator Assistant with various duties
October 2016-2021
● Member record keeping
● Create document mailings
● Assisting youth and children church leader
● Lead housekeeping team
● Organize audio visual mister
● Liaison to ministry leader
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