Customer Service Office Administration

Jaspreet Kaur

**-*** ****** ****, **********, NB, E4S 3L8

Phone: 437-***-****

Email: ********************@******.***

Professional Summary

Motivated and detail-oriented professional with experience in warehouse operations, office administration, dispatch coordination, and customer service. Proven ability to manage diverse responsibilities effectively, ensuring accuracy, efficiency, and excellent service in fast-paced environments. Skilled at teamwork, multitasking, and maintaining high workplace standards.

Education

Diploma in International Business

Fleming College, Toronto, ON

Graduated: December 2023

Work Experience

Office Administrator & Dispatcher Tata Logistics

Brampton, ON

August 2023 – January 2025

Coordinated dispatch schedules, ensuring on-time deliveries and efficient operations.

Managed office administration tasks, including data entry and reporting.

Maintained client relationships by resolving inquiries and ensuring satisfaction.

Supported logistics processes by liaising with drivers and customers.

Warehouse Associate Metro Supply Chain

Mississauga, ON

September 2023 – December 2024

Performed dock work, order picking, and scanning of products with high accuracy.

Worked in the production department, assembling, packaging, and shipping products.

Ensured compliance with safety and operational protocols.

Cashier Grocery Store

Brampton, Ontario

January 2024 – June 2024

Handled cash transactions, operated the point-of-sale system, and ensured accurate billing.

Provided exceptional customer service, addressing customer inquiries professionally.

Maintained cleanliness and organization of the store.

Crew Member KFC

Brampton, ON

3 Months in 2024

Assisted in food preparation, order handling, and customer service.

Ensured hygiene and cleanliness of the work environment.

Supported team operations during high-demand periods.

Skills

Logistics Coordination and Dispatch Management

Warehouse Operations: Dock Work, Order Picking, Product Scanning

Customer Service and Communication

Office Administration and Data Management

Multitasking and Time Management

Team Collaboration and Problem-Solving

Certifications

CPR and First Aid Certified

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