Office Manager Front

Gaja Pansé

508-***-**** Mobile Home 508-***-****

*******@*****.*** 36 Emerson Road

Northborough, MA 01760

Objective A position utilizing my managerial skills and abilities, which will also offer professional growth and opportunities to be resourceful and innovative. Skills Hospitality management: professional guest services and sales. Usual computer skills, fast learner of customized software products. Familiarity hotel management software

Selected Hotel Management Training and managing staff in multiple departments Job Weekly schedules of staff in multiple departments Activities Prioritizing activities for staff to meet deadlines Receipts and credit card billing, handling cash

Guest account management in hotel management software Interactions with guests for ensuring guest satisfaction Maintaining documentation for Health Department Regs Use Microsoft Office for communications and accounting Office Management In addition to above Export documentation Invoices and accounting

Customer communications

Experience Front Office Manager, Holiday Inn Express, Milford, MA, 2024– Asst. Front Office Manager, Le Meridien, Cambridge, MA, 2023–24. Front Office Supervisor, Holiday Inn, Worcester, MA, 2023. Front Office Desk Agent, Sheraton Framingham, MA, 2022–23. Office Manager, Meda Greens (Construction,) Bangalore, India. 2021–22. Operations Manager, Your Kids ‘R’ Our Kids, Bangalore, India. 2017. Branch Manager, Citi Homes Pvt. Ltd., Bangalore, India. 2016. Operations Manager, Propmart Technologies, Bangalore, India. 2014-15. Sales Manager, Hanu Reddy Realty, Indiranagar, Banglore. 2012–14. Guest Relations Officer, Bell Hotel & Convention Center, India. 2010–12. Guest Relations Officer, Eagleton Golf Resort, Bangalore, India. 2008–10. Office Manager, Shashi Industries, Bangalore, India. 2002-08. Accomplishments

Top 5th Realtor for All India, Hanu Reddy Realty, 2012. Top Realtor of the Month, Hanu Reddy Realty, Banglore, December 2012. Top Realtor of the Month, Hanu Reddy Realty, Banglore, July 2012. Personal U.S. Citizen