Agnes Bernadine Adams
Columbia, MD 240-***-**** *****.*****@*****.*** www.linkedin.com/in/agnes-b-adams CAREER SUMMARY
Certified associate in project management (CAPM) with a strong foundation in public and global health program support. Skilled in coordinating stakeholder communications, tracking deliverables, supporting budget processes, and ensuring smooth project operations. Experienced in international and U.S.-based health initiatives including vaccine distribution, COVID-19 response, and digital health systems. Recognized for cross-functional collaboration, adaptability, and attention to detail in complex environments.
EDUCATION
University of Maryland College Park
Master of Public Health (MPH)-graduation May 20, 2025 CERTIFICATION
Certified associate in project management (CAPM)
Project Management Institute – Earned November 13, 2024 Certification number -3974377
WORK HISTORY
Maryland Commission on Public Health -Intern
02/2024 - Present
● Assist the Communications and Public Engagement (CoPH) working group by facilitating meetings, preparing detailed agendas, and documenting minutes with precision.
● Collaborate with Commission members to devise and implement effective community engagement strategies.
● Conduct thorough literature reviews on communication assessment tools and public health literacy, providing insightful recommendations.
● Support workgroup tasks and contribute to the development of strategies based on specific needs and emerging priorities.
CDC Foundation- Program Coordinator, COVID-19 Response 08/2021 - Present
• Supported COVID-19 data collection across adult care and nursing home facilities by coordinating outreach, managing call schedules, and ensuring timely submission of weekly census reports.
• Collaborated with public health teams to organize virtual meetings, document discussions, and track partner engagement progress.
• Developed tracking tools using Google Sheets and Excel to monitor facility responses, improving data integrity and reporting accuracy.
• Contributed to quality improvement strategies by escalating nonresponsive sites and identifying trends in data gaps.
eHealth Africa - Project Assistant, VaxTrac Implementation Sierra Leone, West Africa -11/2021 - 05/2022
● Collaborated with the Ministry of Health to support the roll-out of child immunization programs in rural communities.
● Facilitated communication between community health workers, logistics teams, and monitoring officers to ensure vaccines reached target populations.
● Participated in daily planning meetings to identify and resolve delivery challenges, contributing to improved coverage rates.
● Assisted with the deployment of a digital vaccine tracking system (VaxTrac) in local hospitals and clinics.
● Supported the finance team by managing iPad inventory, processing receipts, and helping track expenses for donor reports.
● Maintained regular communication with on-site implementation teams to monitor hardware usage and troubleshoot user issues
American Nurses Association- Customer Care Center Specialist Silver Spring, MD -03/2018 - 09/2021
● Trained over 10 co-workers on membership benefits, including certifications and publications, enhancing team knowledge and service delivery.
● Delivered first-call resolutions to high-stakes customer inquiries, addressing certification, financial transactions, and membership issues with accuracy and professionalism.
● Managed sensitive certification information for state boards and credentialing companies, ensuring compliance with established processes.
● Processed membership requests and resolved payment issues while maintaining a professional demeanor in a high-call volume environment.
The Food and Drug Administration- Data Entry Pharmacy Technician Silver Spring, MD- 11/2016 - 10/2017 (Contract)
● Provided operational support for MedWatch reports, managing the triaging process for Field Alert Reports
(FARs) and ensuring data accuracy in FDA systems.
● Entered and validated data from FARs, resolving scheduling issues and routing calls to appropriate departments for efficient processing.
● Updated existing FAR entries with follow-up information, maintaining meticulous records and supporting safety alert management.
CORE COMPETENCES
● Project Coordination & Scheduling
● Stakeholder Communication
● Budget Tracking & Procurement Support
● Meeting Planning & Documentation
● Data Entry & Report Monitoring
● Microsoft Office (Excel, Word, Outlook)
● Google Workspace (Docs, Sheets, Forms)
● Digital Health Tools (e.g., VaxTrac)
REFERENCES
Available upon requests.