Director of Operations

Salvador Segovia Jr

Houston, Texas 832-***-**** **********@*****.***

Professional Summary

Accomplished Operations professional with a strong background in complex operations and driving process improvements. Adept in logistics management and fostering operational excellence. Spearheaded process improvements, boosting efficiency and profitability through strategic planning and execution. Motivational leadership significantly enhanced team productivity and organizational value. Achieved notable cost savings and quality enhancements, ensuring alignment with strategic goals and customer requirements. ISO 9001-2015 and AS9100 certifications were achieved under my leadership.

Skills

●Process Improvement

●Operational Excellence

●Workforce Planning

●Strategic planning and execution

●Logistics management

●Profit & Loss

●Lean principles

●ISO 9001-2015 and AS9100

Work History

Sr. Director of Operations: 10/2019 - 12/2024

PPSI – Houston, TX

●Led day-to-day production activities of 60 employees in accordance with business objectives.

●Achieved team goals through formalized training plans, coaching, and performance management. Increasing production output by 18%

●Monitored budget and utilized operational resources. Reduced costs by 12%.

●Defined, implemented and revised operational policies and guidelines.

●Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.

●Monitored and coordinated workflows to optimize resources.

●Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.

●Led change management efforts to successfully implement new technologies and systems across the organization.

●Revamped reporting structures to provide more accurate insight into departmental performance metrics.

Plant Manager: 05/2007 - 10/2019

ABC Assembly – Houston, TX

●Led the daily manufacturing operations of 40K sq ft facillity.

●Reduced costs by 22% eliminating materials waste and unnecessary labor hours.

●Directed employees and related programs to maximize team productivity and facility output, increased by 20%.

●Boosted employee morale and productivity through effective leadership and motivational techniques.

●Led, trained and coached plant staff to facilitate high levels of productivity and quality.

●Monitored and evaluated plant performance to identify areas for improvement and take corrective measures. Increased the first pass yield by 33%.

●Balanced labor requirements with production schedules to optimize workforce utilization while maintaining output targets.

●Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.

●Mentored and developed staff members, promoting professional growth opportunities within the organization.

●Managed direction and planning with a focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.

●Collaborated with the sales team to align plant capabilities with customer demands, fostering long-term business relationships.

●Implemented quality control measures to reduce defect rates and enhance product quality consistently.

●Implemented useful inventory management and tracking systems to reduce costs and improve operations.

●Reduced equipment downtime by 20% by establishing a proactive preventive maintenance program.

●Conducted thorough root cause analyses on production issues, identifying solutions for continuous improvement efforts.

●Analyzed incident reports to identify trends in workplace injuries or near-misses; implemented corrective actions accordingly.

●Managed budgeting and resource allocation, ensuring optimal use of funds for operational efficiency.

●Increased production efficiency by optimizing plant layout and implementing process improvements.

●Presided over ISO audits

●Managed Engineering Dept.

●Managed Quality Dept.

PCBA Manager: 06/1998 - 01/2007

Alpha Circuits – Houston, TX

●Onboarded new employees with training and new hire documentation.

●Maximized performance by monitoring daily activities and mentoring team members.

●Accomplished multiple tasks within established timeframes.

●Cross-trained existing employees to maximize team agility and performance.

●Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

●Developed and maintained relationships with customers and suppliers through account development.

●Maintained professional, organized, and safe environment for employees and patrons.

●Controlled costs to keep business operating within budget and increase profits.

●Managed and motivated employees to be productive and engaged in work.

●Planned and budgeted accurately to provide business with resources needed to operate smoothly.

●Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

●Improved safety procedures to create safe working conditions for workers.

●Assisted in organizing and overseeing assignments to drive operational excellence.

●Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

●Identified and communicated customer requirements to supply chain, production and quality teams.

Education

Associate of Applied Science: Electronic Engineering Technology

ITT Technical Institute - Houston

●Graduated with honors - 1988

●3.8 GPA

●Ranked in Top 2% of class

Lakewood Church – Men’s Ministry

Serve as Ministry leader for Men in their walk with Jesus Christ.

●Co-lead the Men's Freedom Encounter

●Maximized Manhood - Lead Spanish Ministry

●Serve as co-leader for Maximized Manhood (English)

●Serve as facilitator for Quest for Authentic Manhood Ministry

●Serve with various ministries at Lakewood Church

Living Hope Chaplaincy

●Provide spiritual care to Christian hospital patients and their families. We offer a caring presence, a listening ear, encouragement, prayer, and printed, video, or audio resources to help patients and families stay spiritually strong on the journey to healing

Additional Information

SMTA Houston/Gulf Coast Chapter

●Chapter Advisor

Spring Football League

●Advisory Board Member

Languages

Spanish

Native or Bilingual

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