General Manager Quality Assurance

AG

ADU GYAMFI RICHARD

Professional Summary

Experienced in advanced clinical care as a director for the national ambulance service in Ghana, successfully managing and coordinating critical medical operations. Excelled as a general manager at Clemgascua Enterprise, overseeing various business functions and ensuring optimal performance. Demonstrated strong leadership skills and maintained high standards of cleanliness as a senior cleaning supervisor at Lkebell Cleaning Services. Equipped with expertise in healthcare management, business administration, and facility maintenance to contribute to the success of any organization seeking a dedicated professional with a diverse skill set.

Work Experience

Ikebell Cleaning Services - Cleaner

04/2024 - Current

National Ambulance Service Ghana - Advanced Emergency Medical Officer

05/2018 - Current

● Emptied trashcans and transported waste to collection areas.

● Removed trash, debris and other waste materials from premises. Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

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● Assessed and reported patients' responses to initiated treatment. Improved patient outcomes by accurately assessing emergency medical situations and providing appropriate interventions.

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Contributed to organizational success with proactive participation in continuous improvement initiatives and quality assurance programs.

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Maintained a safe work environment by adhering to infection control protocols, equipment sterilization procedures, and other safety guidelines.

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Increased patient satisfaction through compassionate communication and advocacy during critical situations.

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Promoted an inclusive environment by addressing cultural competency issues within the emergency department setting.

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************@*****.***

780-***-**** / +1-780-***-****

Edmonton, Alberta T5E0B6

Skills

● Cleaning and sanitizing

● Sweeping and Mopping

● Housekeeping

● Customer Service

● Efficient Cleaning Techniques

● Reliability and punctuality

● Health and safety compliance

● Quality Assurance

Certifications

● B.A Hons in Art. KNUST.

● Diploma in education winners.

Advanced Emergency care certificate (

PECTS) American heart Association

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● First aid CPR, AED course.

● Diploma in caregiving. Alison.

● Occasionally health and safety Alberta.

● CSTS Alberta.

● Traffic control person (TCPs) Alberta

● Certificate in forklift.

Messiah Ceramic (Logistics) - Warehouse Forklift Operator 03/2023 - 01/2024

Patcus innovations - Atimatim - Assembler

04/2022 - 01/2024

Clemgascua Enterprise - General Manager (Self Employed) 04/2014 - 01/2024

Utilized strong decision-making abilities under pressure to prioritize treatments based on life-threatening conditions or potential complications.

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Actively participated in quality control audits, leading to improvements in overall patient care standards across the Emergency Department.

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Conducted daily checks of equipment and reported any issues found to the supervisor

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Kept all safety procedures by keeping the store area organized, clean and safe for coworkers

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● Following written instructions and keeping records

● Packed items into appropriate containers for shipment. Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

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Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.

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Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.

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Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.

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Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.

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● Assembled primarily office furniture

Disassembled and re-assembled mainly office furniture for office relocations

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● Loaded and off-loaded mainly office items

Completed durable assemblies and subassemblies with hand and power tools.

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Enhanced workplace safety by maintaining a clean and organized work area at all times.

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Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.

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Maintained high-quality standards with thorough inspections of assembled parts.

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Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.

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● Preparing or modifying designs for fashion products Home Instead Senior Care Home - Health Assistant Personnel, Home Care

04/2014 - 01/2024

Trained employees and directed them for efficient performance in the fashion business

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● Determine the client goals and requirements for the project

● Search for and bid for institutional uniform projects

● Assist Clients in their private homes and communities

● Assist Clients with bathing and grooming

● Perform meal preparation according to clients' diets

● Transport clients to medical appointments and grocery shopping

● Feed clients and assist with medication administration

● Perform Laundry and other homemaking duties

● Observe clients' behavior changes and report to the shift nurse Assist clients with ROM and adhere to the physiotherapist's exercise instruction

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● Adhere to all health and safety protocols

Languages

English

Full Professional

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