Customer Service Accounts Payable

Experience

Assistant Manager

Rehabilitation and Healthcare Center of Tampa • Tampa, FL

**/**** - **/****

• Assisted in the management of daily business office operations, including financial transactions, billing, and record- keeping • Managed accounts payable/receivable functions, processing invoices, payments, and collections in a timely manner• Handled medicaid applications for residents receptionist

Highland Pines Nursing and Rehabilitation Center • Clearwater, FL 05/2023 - 06/2024

Greet visitors, staff, outside vendors, and agency representatives.Answer phone calls and set appointments.Assist the Business Office Manager with AR and month-end closing duties.Organizing, logging, and processing invoices for the facility with the regional officeResponsible for assisting the facility residents with daily banking needs. Team Member

Chick-fil-A Restaurants • Tampa, FL

05/2022 - 05/2023

• Worked collaboratively with other FOH team members to provide seamless service during busy periods • Resolved customer complaints or concerns promptly and professionally to ensure guest satisfaction • Maintained cleanliness and organization of dining area, including resetting tables for incoming guests • Managed cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift • Collaborated with kitchen staff to ensure accurate and timely delivery of food orders to tables • Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience • Maintained cleanliness and organization of company vehicles at all times • Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc • Provided excellent customer service by addressing inquiries and concerns promptly and professionally • Adhered to all traffic laws and regulations while operating company vehicles • Ensured the safe handling and transportation of fragile or perishable items

Sales Associate

Party City Corporation • Tampa, FL

05/2021 - 05/2022

• Provided exceptional customer service, ensuring a positive shopping experience for all customers • Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift • Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business • Developed strong understanding of products' features, enabling effective communication with customers • Maintained cleanliness and organization of assigned areas within the store • Managed multiple tasks simultaneously during busy periods while maintaining attention to detail • Processed returns/exchanges efficiently according to company policies • Maintained knowledge of current promotions, discounts, and special offers • Assisted in inventory management, including receiving and restocking merchandise

Skills

Microsoft outlook, Microsoft office, Microsoft word, Microsoft excel, Customer service, Communication skills, Cash Handling, Leadership Experience, Accounts Payable, Time Management, Stocking Brooklynn Seger

**********@*****.*** / 813-***-**** / Tampa, FL

Education

Highschool Diploma

freedom high school • Tampa, FL

05/2023

Graduated with Honors and a GPA of 4.1

Languages

English

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