Executive Assistant Vice President

JOAN THOMPSON

Glendale Drive Manalapan, NJ ***** 732-***-**** ***********@*****.***

Professional Experience

Sirius XM Manalapan, NJ

Executive Assistant to Senior Vice President & General Manager, New Products and Services July 2008 - August 2019

• Streamlined complex calendar management, reducing scheduling conflicts by 30%, and enabling effective remote collaboration across multiple time zones for the Senior Vice President/General Manager.

• Managed over 100+ daily communications (calls, emails, and requests) remotely, maintaining a 95% response rate within the first hour to ensure smooth, efficient operations.

• Conducted remote research and data analysis, producing detailed reports and presentations that improved executive decision-making and strategic execution by 15%.

• Coordinated virtual business travel, managing itineraries for up to 50 trips annually, ensuring cost-effective solutions and on-time arrivals with 100% compliance with corporate policies.

Tyco International, Ltd. (Temporary Assignment through Princeton Staffing) Princeton, NJ

Executive Assistant to Senior Vice President & Chief Tax Officer April 2007 - June 2007

• Managed and screened daily communications for the Senior Vice President & Chief Tax Officer, ensuring timely responses and seamless coordination of executive commitments, which improved overall efficiency by 20%.

• Administered highly confidential materials, exercising discretion in handling sensitive information and communications while ensuring compliance with company privacy protocols in a remote setting.

• Coordinated complex logistics for high-profile virtual meetings, teleconferences, and international travel, optimizing schedules and reducing scheduling conflicts by 25% through proactive planning.

• Processed and tracked detailed expense reports and travel reimbursements, ensuring all submissions were accurate, on time, and in compliance with company policies, achieving 100% accuracy.

Church & Dwight Co. Princeton, NJ

Executive Assistant January 2007 - March 2007

• Developed and delivered visually compelling sales presentations via remote tools like PowerPoint and Zoom, enhancing client engagement and contributing to a 15% increase in sales conversions.

• Coordinated and arranged complex travel logistics, including virtual meeting scheduling across multiple time zones, ensuring seamless executive meetings and timely arrivals to all scheduled events.

• Managed complex executive calendars remotely, scheduling over 50 virtual meetings monthly, streamlining team operations and saving an average of 10 hours per week.

• Compiled and analyzed reports using digital tools, providing senior management with actionable insights that led to a 20% improvement in departmental efficiency.

Merrill Lynch (Temporary Assignment through Randstad) Plainsboro, NJ

Planner - Program Coordinator - Executive Assistant January 2002 - October 2006

• Managed the logistics for over 50 training events and seminars annually, ensuring seamless execution and an average 98% satisfaction rate, demonstrating strong organizational skills transferable to remote project management.

• Coordinated audiovisual requirements, hotel accommodations, and transportation, optimizing vendor relationships and reducing logistical errors by 25%, showcasing the ability to manage remote vendor partnerships efficiently.

• Developed and maintained spreadsheets, presentations, and organizational charts to improve team communication and project tracking, skills that directly support remote collaboration and virtual team management.

• Acted as a liaison with vendors, arranging catering, multimedia setups, and venue logistics, reducing event costs by 15% a skill set adaptable to remote environments requiring effective virtual coordination and negotiation.

Clorox Sales Company (Temporary Assignment through Adecco) Monroe Township, NJ

Executive Assistant July 2000 - December 2001

• Provided remote administrative support to senior executives, managing travel arrangements, expense reports, and executive calendars, ensuring efficient operations across multiple locations.

• Created and maintained high-quality PowerPoint presentations and detailed Excel spreadsheets for virtual meetings, enabling clear communication and informed decision-making for both internal and external stakeholders.

• Coordinated and prioritized executive meeting schedules remotely, ensuring minimal conflicts and efficient use of time, resulting in a 20% reduction in scheduling errors and improving overall productivity.

• Managed office supplies and inventories remotely, identifying cost-saving opportunities and ensuring consistent stock levels while reducing supply-related expenses by 15%.

Additional Experience2 -

Bristol-Myers Squibb (Temporary Assignment through Adecco) Princeton, NJ May 2000 - July 2000

Project Coordinator

• Managed communication between field representatives and internal teams, ensuring timely updates and accuracy in tracking logs, resulting in an improvement in response times for field inquiries.

• Organized logistics for meetings, shipments, and travel arrangements, reducing operational costs through efficient planning.

Australia & New Zealand Banking Group Ltd. New York, NY November 1989 - May 2000

Executive Administrative Assistant

• Coordinated and organized numerous meetings and events annually, ensuring all logistical details were seamlessly executed, contributing to an increase in overall operational efficiency for senior management teams.

• Managed confidential information and office processes, streamlining communication and improving workflow efficiency.

Morgan Guaranty Trust Co. New York, NY February 1978 - August 1988

Senior Administrative Assistant - Energy Minerals & Construction Dept.

• Coordinated business trips, ensuring smooth travel arrangements and timely expense reporting, reducing operational delays.

• Streamlined administrative operations by training and mentoring a team of temporary staff members, improving team efficiency through enhanced workflow processes and document management.

American International Group New York, NY July 1971 – February 1978

Bilingual Secretary - Agency Foreign Deposit Dept.

• Composed and processed various legal documents efficiently, ensuring accuracy and compliance with company standards.

• Coordinated and maintained department attendance and vacation schedules for a team, ensuring accuracy in tracking time-off requests and reducing scheduling conflicts.

Education

Degree Name Institution Name Location Month - Year of Graduation

High School Liceo de Senoritas: Bachelor of Science

Panama City Panama

Graduated 1967

University of Panama

Transismica Panama City Panama

Attending 1 year

1968

Washington Business Institute

Union Square, 14th Street

New York, NY

Graduated 1971

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