Case Management Social Worker

Monica Lopez, MSW

***************@*****.*** 831-***-**** Sacramento, CA

SOCIAL WORKER

Dedicated Social Worker with 10+ years of experience working in community nonprofit sectors. Skilled in client assessments, crisis management and conflict resolution. Passionate about providing meaningful supportive services to all clients in an effort to improve their quality of life. Seeking a social worker position leverages my passion for advocacy and commitment to social work principles. Administration and Management Leadership Investigation Skills Case Management Treatment Planning Community Collaboration Interdisciplinary Team Coordination Client Advocacy Fluent in Spanish Proficient with Microsoft Word, Excel, and PowerPoint Proficient with HMIS databases PROFESSIONAL EXPEREINCE

City Net Jan 2024- current

MSW Program Supervisor

• Oversees internship and social work program across CA within City Net contracts

• Maintains and creates reports to ensure that guidelines and case management outcomes are consistent and accurate as requested by county regulations per project.

• Facilitate supervision with case management to review client records to ensure documentation follows county audit guidelines

• Assist case management teams out in the field when crisis interventions arise; support is provided to solve problems with client conflicts

• Supports case managers in the collaboration with community members for client linkage to community resources such as mental health, higher levels of care, AOD, in-patient and outpatient services.

• Facilitate case management training with new staff on client documentation, care plans, assessments, HMIS data and community resources

• Collaborating with CSU systems to oversee BSW and MSW internship Field Practicum Hours

• Supervision 1:1 weekly to BSW and MSW students.

• Coordinates and supervises SMU nursing interns as they provide health education to clients.

• Holds informal conferences and meetings and consults with Faculty Field Liaison to meet university BSW and MSW requirements.

• Completes the student’s Learning Agreement, the Mid-Semester Progress Report, and the

“Student Evaluation.”

• Identifies individualized learning opportunities, clients, projects, and tasks within and outside the agency setting in line with the needs and curriculum and goals of the student. Sacramento Steps Forward June 2023- Jan 2024

Program Manager (Temp position)

• Directed and supported a team of effective case managers, interns, operations, maintenance staff and house leaders.

• Conducted weekly one-on-one supervision with PSH Case Management team.

• Analyzed data from assessments to evaluate program strengths, areas of improvement, and client progress.

• Maintained and created reports to ensure that guidelines and outcomes are consistent and accurate as requested by HUD regulations per project.

• Maintained updated records in HMIS and submits Annual Performance Reports to funders within 30 days of the end of the contract year for each program.

• Serves as the main point of contact for all homeowners ensuring the relationship remains intact and the homeowner’s needs are met.

• Facilitates various tenant and landlord responsibilities including tenant screen and selection, rent calculations, lease-up, annual recertification, rent collection and tracking.

• Represents the agency in court for potential client eviction cases.

• Tracks expenses and submits billing on time to the finance department.

• Attends external meetings related to PSH and permanent housing services of the Continuum of Care.

Sacramento Self Help Houisng Dec 2021- June 2023

Assistant Program Director

• Conducted weekly one-on-one supervision with PSH Case Management and Operations Supervisors.

• Maintained the entire oversight of Permanent Supportive Housing caseload.

• Reviewed and assigned new participants to case managers and stayed informed of any pertinent issues pertaining to individual cases particularly any risks to tenancy.

• Maintained and creates accurate various reports to ensure that guidelines and outcomes are consistent and accurate as requested by each funding source for each program.

• Maintained records in HMIS and submits Annual Performance Reports to funders within 30 days of the end of the contract year for each program.

• Maintained oversight of the HMIS making sure all case management information is up to date and accurate, following the guidelines of HUD requirements.

• Collaborated and communicate internally and externally with outside agencies for renewal of funding.

• Worked with the Contracts and Procurement Director to ensure budgets are submitted and adhered to.

Lead Case Manager, Sacramento Self Help Housing March 2019- Dec 2021 o Conducted the participant’s intake assessment and assisted with developing Individual Case Plan, biopsychosocial to assist clients with their individual goals. o Completed weekly case notes and documents all interactions and incidents in client files. o Completes a strength-based progress report to keep records of participant progress towards achieving goals

o Connected clients to community resources such as mental health, AOD, PCP, and higher level of care needs.

o Completed life skills assessments, housing assessment and mental health assessments within the first 60 days and every six months thereafter to track clients’ progress towards housing o Linked clients with community resources and services o Collaborate with interdisciplinary healthcare teams to provide holistic care at home o Maintain accurate and up-to-date client records

o Stay current with advancements in home health care and social work practices for hospice clients o Provided crisis interventions utilizing strength-based strategies o Supported clients going through hospice at home; connected family to community services as they navigated through grief.

o Provided counseling and emotional support to patients and families as needed o Advocated on behalf of the participant, follows up with applications, and assists in scheduling appointments, transports, and performs additional follow-up on behalf of the participant. EDUCATION

California State University, Sacramento Sacramento, Ca. Master Degree in Social Work, GPA: 4.0 May 2022

California State University, Sacramento Sacramento, Ca. Bachelors Degree in Social Work May 2018

Hartnell College Salinas, Ca.

Associate Degree in Psychology May 2015

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