Monica Lawson
Macon, Georgia
******.*******@*****.***
linkedin.com/in/monicaklawson
Professional Summary
• Proven ability to thrive in fast-paced environments, consistently meeting high expectations.
• Exceptional communication skills, strong business acumen, and a collaborative nature.
• Built trust and collaborated with HR, clinical, and administrative leaders.
• Active listener with a strong service orientation, responsive to stakeholders’ needs.
• Skilled in balancing emotional intelligence with business insights.
• Approachable and enthusiastic, committed to excellence and high quality; a role model of integrity.
• Preparing for SHRM exam, demonstrating commitment to growth. Lacking formal leadership experience, but have the skills and teachability to excel. Experience
Onboarding Coordinator HCA Healthcare 10/2023 to Present
• Streamline Onboarding: Lead onboarding, 20% faster onboarding, 100% candidate progression.
• Oversee remote I-9 process, ensuring 100% federal compliance and timely completion of all new hire documentation.
• Accurate Coordination: Direct coordination of start date changes with 98% accuracy, collaborating with HR Operations and Business Partners.
• Health Compliance: Oversee compliance efforts, increasing rates by 15% by ensuring candidates meet Employee Health Requirements.
• Documentation Efficiency: Mentor team members to improve documentation accuracy, achieving a 95% completion rate for new hire documentation.
Onboarding Administrator HCA Healthcare 10/2022 to 10/2023
• Supervised full cycle high volume onboarding, ensuring 100% accurate data entry and processing, reducing onboarding delays by 20%.
• Monitored employee backgrounds and health screenings, escalating discrepancies to maintain a 98% compliance rate.
• Verified new hire certifications/licenses and ensured successful hiring prerequisite completion, contributing to a 95% completion rate before start dates.
• Coordinated start date changes with 98% accuracy, maintaining continuous communication with HR leadership and colleagues.
• Maintained 100% federal compliance for remote I9 processes and exceeded productivity metrics, upholding HCA values and service standards.
2
Employee Engagement Coordinator (Volunteer) Ardent Healthcare 06/2021 to 08/2022
• Planned and executed community events, managing logistics, stakeholder, coordination, and promotional activities to boost engagement.
• Led Volunteer Training: Conducted training sessions for new volunteers, improving onboarding efficiency and volunteer satisfaction.
• Managed Recruitment: Supported volunteer recruitment efforts by screening resumes and conducting interviews, ensuring a high-quality volunteer pool.
• Developed a volunteer handbook, enhancing policy clarity and procedure adherence; utilized HRIS platforms like Workday and ADP for streamlined HR processes. Ensured 100% federal compliance for remote I-9 processes.
Verification Contact: Shaunaye Brown, [********.*****@************.***, (863) –464-9556] Education
University of Arizona Global Campus
MASTER OF HUMAN RESOURCE MANAGEMENT
• Labor Relations, Leadership/Development in Healthcare, Compensation/Benefits - GPA: 3.5/4.0 BACHELOR OF ARTS HEALTHCARE ADMINISTRATION
• Healthcare Policy, Ethics, Public Health, Employee Relations, Labor Law - GPA: 3.8/4.0 Certification
• Management & HRM Specialization Exam Peregrine Global Services UAGC. Score: 91.67% - 07/2024 Core Skills: HR Strategy Talent Acquisition Performance Management Diversity & Inclusion
• Human Resources Consultant International Association of Professions Career College - 07/2023 HR Competencies: Leadership Training Compensation Diversity Performance Reviews
• Human Resources Analytics University of California, Irvine (via Coursera) – 07/2023 HR Competencies: Succession Plan Labor Relations Mentoring Risk Mgmt. HR Compliance
• SHRM-CP(In Progress):Preparing for exam to validate HR expertise and boost career growth– 03/2025 Core Skills
• Time Management Expertise • HRIS (Lawson, ADP, Workday, Kronos)
• Adaptability • Microsoft Office Suite
• Vendor and Payroll Management • Employee Relations & Customer Service
•Employee Experience Enhancement • Excellence Proficient in Microsoft Office
• Data Management & Analysis • Conflict Resolution