Office Manager Client Services

David Archer

Phone: 918-***-****

Email: ***************@*****.***

Professional with a Proven Record of Excellence

I am a results-driven professional with over a decade of experience across client services, operations management, and inventory coordination. My career is marked by a consistent ability to optimize processes, exceed performance goals, and deliver exceptional results. I thrive on building lasting relationships and driving impactful outcomes in diverse industries.

Work Experience

Office Manager – Hiring & Operations Coordination AAA Well Service Midland, TX Nov 2023 – Aug 2024

• Successfully recruited and onboarded skilled staff, ensuring 100% coverage for field operations and improving service reliability.

• Streamlined logistics and driver scheduling, increasing fleet efficiency by 20%.

• Negotiated vendor contracts, achieving a 15% reduction in procurement costs without compromising quality.

• Implemented an inventory system overhaul, reducing discrepancies by 30% and improving stock accuracy.

• Delivered actionable performance reports, enabling leadership to make informed operational decisions.

Equipment Coordinator Alliance Technical Group Clinton, OK Jan 2022 – May 2023

• Managed $1.7 million in equipment and parts, ensuring 100% operational readiness.

• Enhanced equipment allocation processes, boosting productivity by 25%.

• Conducted rigorous safety inspections, achieving a zero-incident safety record during tenure.

• Optimized procurement processes, reducing lead times by 20% and minimizing costs. Inventory Specialist FTS International Elk City, OK Jun 2021 – Dec 2021

• Reorganized the parts department, reducing retrieval times by 40% and enhancing operational efficiency.

• Maintained a 99% inventory accuracy rate, ensuring uninterrupted support for operations.

• Collaborated with cross-functional teams to implement workflow improvements, increasing productivity by 15%.

Client/Vendor Relations Manager OX Distribution, LLC Tulsa, OK Jun 2019 – Jan 2021

• Directed operations in a 145,000 sqft cannabis cultivation and distribution warehouse, increasing customer base by 30%.

• Optimized inventory management, reducing holding costs by 20% while maintaining seamless operations.

• Improved logistics efficiency, achieving a 98% on-time delivery rate. Pressure Relief Valve Coordinator Total Valve Systems Broken Arrow, OK Dec 2016 – Jun 2019

• Delivered a 97% customer satisfaction rate by providing timely and effective solutions.

• Streamlined valve maintenance processes, reducing downtime by 25%.

• Secured repeat business from 90% of clients through exceptional service and relationship management.

Buyer Vallen Distribution Catoosa, OK

Jan 2015 – Nov 2016

• Identified sourcing improvements, reducing procurement costs by 15%.

• Maintained 100% material availability, minimizing operational delays.

• Improved inventory accuracy through daily cycle counts, reducing errors by 20%.

Parameter Analyst Tech Engineer Apache Corp. Tulsa, OK Dec 2013 – Jan 2015

• Leveraged predictive analytics to save millions per well in drilling costs.

• Improved operational efficiency by providing actionable insights from real-time data analysis.

Safety Coordinator DXP Enterprises Elk City, OK

Apr 2012 – Dec 2013

• Implemented rigorous safety protocols, achieving a zero-incident record in H2S hazard environments.

• Conducted over 200 FIT tests and SCBA maintenance checks, ensuring compliance and safety readiness.

MWD Operator MWD Services, LLC Youngsville, LA

Nov 2011 – Apr 2012

• Ensured operational efficiency and safety during on-site downhole drilling activities.

• Conducted tool performance tests, reducing downtime by 15%. I&E

Technician Call Center Tier III National Oilwell Varco Cedar Park, TX Apr 2006 – Nov 2011

• Delivered technical support to field teams, resolving 95% of issues on the first call.

• Maintained SCADA systems and electronics, achieving 100% uptime during tenure.

Administrative and Payroll Clerk U.S. Marine Corps Fort Lee, VA Jan 1996 – Jan 2000

• Managed payroll for 450+ Marines, achieving 100% accuracy in entitlements.

Education

Project Management – eLearning Tulsa, OK

Expected Completion: Ongoing

Professional Skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Expert in process optimization, cost reduction, and relationship management

• Strong leadership, analytical, and problem-solving abilities

Contact this candidate