Loss Prevention Manager
Resume:
Contact
Skills
Work History
Loss Prevention Manager
Marc Garrett
Security professional with over 10 years of experience providing service in a variety of settings such as hotel, retail, casino and crowd control for events. Notable skills include: CPR and First Aid Certified Train new hires on site security protocols Work well under pressure; Skilled at managing crisis level situations Fire and safety trained with knowledge of fire panel
Address
Novi, MI, 48375
Phone
***************@*****.**
m
Problem analysis and
resolution
Loss prevention expertise
Security measures
First Aid/CPR
Problem-Solving
Training and Development
Loss Prevention Officer
Azul Management DBA Aloft Hotel, Detroit, MI
Securing the premises of multiple hotel properties by monitoring surveillance equipment, performing
building inspections and guarding entry points.
Complete reports by recording observations and
occurrences.
Respond quickly to emergency alarms and calls
for assistance for improved issue prevention.
Greet guests professionally and courteously to
cultivate welcoming atmosphere while making
safety top priority.
2023-10 -
Current
Loss Prevention Manager
Woodward Brown Ventures, LLC, Birmingham, MI
Supervised12 loss prevention officers.
Completed incident reports and activity logs for
accurate, current records.
Trained over 50 employees on security best
practices, protocols and procedures.
Created successful work schedules for each team
member to maintain deadlines and fully staff
shiftsUpdated shift logs and produced daily
reports to document security activities and
specific incidents.
Wrote detailed reports of all security breaches
and investigations.
Evaluated annual employee performance and
coached and trained to improve weak areas.
2022-08 -
2023-09
Education
Handled customer complaints, resolved issues,
and adjusted policies to meet changing needs.
Loss Prevention Manager
Greenwood Hospitality Group, Dearborn, MI
Maintained and secured proper credentials for
hotel staff.
Coordinated and maintained weekly staff
schedules.
Conducted staff meetings weekly.
Developed and implemented strategies to
optimize operational efficiency and safety.
Supervised team of 4 front desk agents as
Manager on Duty and helped to resolve issues
arising during shifts.
Established and upheld high standards,
promoting great customer service and assistance
to guests.
2022-05 -
2022-08
Loss Prevention Officer
Hotel Investors of MI, INC DBA Marriott Westin Book Cadillac, Detroit, MI
Completed required shift reports and maintained
confidentiality of all loss prevention documents.
Patrolled all areas of hotel property and assist
guest with room access.
Monitored security feeds and conduct daily
physical hazard inspections.
Defuse guest disturbances and escort from hotel
property if necessary.
Conducted investigations, gathered evidence,
and facilitated interviews with relevant parties.
2019-06 -
2022-04
Associates of Arts & Science: Criminal
Justice
Oakland Community College - Southfield, MI
2015-01 -
2016-05
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