Customer Service District Manager
Resume:
Rebecca Reid
Experienced Hospitality Professional
Seeking District Manager Role
********@********.***
Work Experience
Server
Clybornes
July 2024 - Present
•Provided exceptional customer service in a fast-paced restaurant environment.
•Managed multiple tables simultaneously while ensuring accuracy and efficiency.
•Collaborated with kitchen staff to ensure timely delivery of food orders.
•Handled cash transactions and accurately processed payments. Owner
Cake Bomb Mom
February 2016 - Present
•Founded and operated a successful custom cake business.
•Managed all aspects of production, marketing, and customer relations.
•Developed creative and unique cake designs tailored to each client's needs.
•Built a loyal customer base through consistent quality and personalized service. Events services
Funkys catering
January 2016 - September 2022
•Coordinated events from initial planning to execution, ensuring client satisfaction.
•Managed vendor relationships and negotiated contracts for services.
•Supervised event staff and ensured smooth operations during events.
•Implemented efficient event logistics and resolved any issues that arose. District manager
Extended Stay Hotel
June 2002 - August 2015
•Oversaw multiple hotel locations within a specified district.
•Managed hotel operations, staff, and financial performance.
•Implemented strategies to increase revenue and reduce costs.
•Ensured compliance with brand standards and quality control measures. General Manager
Damons
April 1993 - August 2002
•Led a team of employees to deliver exceptional dining experiences to guests.
•Managed restaurant operations, including inventory, scheduling, and customer service.
•Implemented marketing strategies to attract and retain customers.
•Achieved sales targets and profitability goals through effective management strategies. Education
Southwestern Michigan College
Incomplete Associates
January 1991 - May 1994 • Dowagiac, MI
I have over 24+ years in hospitality management and most of my experience is in foodservice in all capacities. Not currently serves are certified, however willing to complete. Skills
Customer Relations Entrepreneurship Management Creativity Marketing
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