Change Management Release

Suresh Chakilam

908-***-****(C)

*********@*****.***

SUMMARY

Senior Release/ DevOps/Configuration Manager with 24 years of IT experience

Change/Configuration Management tools design, deployment, and management.

Development and implementation of Change/SCM policies and procedures

Build/Deployment management to Production & Non-production environments and automation.

Application development and Test management

Agile Methodology and experience in UNIX, Linux and Windows environments

TECHNICAL SKILLS

Release/Change Management Team Center, SAP, Azure DevOps Server/Team Foundation Server, Repliweb, Nolio, PVCS Toolset, Team Track, Serena Business Mashups, Surround SCM, Subversion, JIRA, Beyond Compare, Win Merge, Code Compare, Web Deployment Tool, Robo copy, Power Shell, SCM, SharePoint and SDLC

Frameworks Agile and SAFe

Others MS Office, MS Project, Visio, ViewNow, Azure and VMware Cloud environments, Jarvis, Reflection, ServiceNow, Peregrine, ITIL, Track-It, Vault, PEM, 21 CFR Part 11 and Validations

Operating Systems Windows, UNIX (Solaris, AIX, HP), Linux and MS DOS

EDUCATION

Bachelor of Engineering

Post Graduate Diploma in Computer Science

Post Graduate Diploma in CADD & Structural Eng.

TRAINING

Scrum Master Certification.

PVCS/Serena Version Manager User Training

PVCS/Serena Version Manager Administrator Training

Test Partner User Training (Compuware)

PROFESSIONAL EXPERIENCE

Release/Change/DevOps Manager

Siemens Healthineers, NJ, US July 2013 to September 2024

Overseeing and managing the overall release lifecycle of software applications, Change Management, Source code Change Management. Co-ordination & communication with cross-functional teams including process automation and improvements. Agile and SAFe frameworks.

Environment: Agile teams, PI Planning, SAFe, Azure DevOps Server (ADS/TFS), Visual Studio Team System, MTM, ITIL, Team Center, SAP, ServiceNow, Jarvis, Continuous integration, Microsoft Teams, Klocwork, PVCS, SCM, SDLC, Beyond Compare, IIS, SharePoint, MS Office tools.

Release Management: Release preparation, planning, documentation, procedures, schedules, communication, approvals, verification, validation, and completion including code promotion, Release automation and Optimization. Release coordination with Cross functional teams including Development, PMO, Verification & Validation, DQE, Service, Manufacturing teams and Stakeholders. Risk management and mitigation, Post release reviews, Lessons learned and Action items, customer feedback and continuous process improvements. Release Metrics, Release User guides and Features’ walkthroughs. Release Process management using ADS, Team Center, ServiceNow and SAP. Release related documentation VCNs, Release Notes and User guides.

Change Management: Change control process coordination, Change preparation, documentation, planning, coordination with Development, Verification, Validation, Service and Manufacturing. Design reviews, CAB meetings, Change approvals & implementation, Release process, Service and manufacturing procedures review and approval.

Source code Change Management: Facilitating source code change control environment, policies, procedures, standards, user training, branching & baseline methodology and guidance. Setting up the projects in ADS, user access, work-item templates, Application issue/Bug (work item) management and tracking using ADS Scrum teams’ setup and management.

Build Management: Development and management of software builds (.NET and C++) & build scripts using ADS Build pipelines and Installer packages. Continuous integration using ADS, Jarvis for Emulation in Azure Cloud.

IT Infrastructure Management: Network & Asset management, Azure cloud & VMs, AD groups.

Senior Release Manager

Bank of America Merrill Lynch, NY, US March 2012 to June 2013

Overseeing and managing the overall release lifecycle of software applications, Change Management, Source code Change Management. Co-ordination & communication with cross-functional teams including process automation and improvements.

Environment: Team Foundation Server (TFS/ADS), Visual Studio Team System, Repliweb, Continuous integration, SCM, SDLC, Windows 2008, Unix and Linux, Win Merge, IIS, Apache, SQL Server, Terminal services, SharePoint, Microsoft Teams, Putty, Maximo and MS Office tools.

Release Management: Release management through the various stages of SDLC including planning, preparation, documentation, procedures, schedules, communication, and coordination with Cross functional teams including Development, DBA, QA, PM, APS and Business teams for code promotion/migration to Production and Non-production environments. Release automation and Optimization, Go/No Go-Live activities, Run-books, Deployment planning, resource line-ups and backfills, etc. Post release feedback and process improvements.

Change Management: Change control process coordination, change preparation, Punch lists’ preparation, Punch lists’ meeting schedules & coordination, Backout plans, Release execution, QA/APS sign off, post-release review meetings, lessons learned, action items’ follow up and process improvements.

Build Management: Development and management of application builds (.NET and Java) & build scripts using TFS build and Deployment automation using Repliweb for a variety of applications. Continuous integration using TFS and Repliweb. Repliweb environment facilitation, Deploy jobs setup and management,

Source code Change Management: Facilitating source code change control environment, policies, procedures, standards, user training, branching & baseline methodology and guidance. Setting up the projects in TFS, user access, work-item templates, Application issue/Bug (work item) management and tracking using TFS. SDLC process management and governance.

Configuration and Release Manager

Gain Capital, NJ, US July 2009 to Feb’2012

Overseeing and managing the overall release lifecycle of software applications, Change Management, Source code Change Management. Co-ordination & communication with cross-functional teams including process automation and improvements.

Environment: Team Foundation Server (TFS 2008 & 2010), Microsoft Technologies, Visual Studio Team System, ServiceNow, ITIL, SCM, SDLC, Windows 2003 and 2008, Win Merge, Code Compare, Robo copy, Power Shell, MS Project, Visio, IIS, SQL Server, Terminal services, ITSM, SharePoint and MS Office tools. Apple and Google stores.

Release Management: Release planning, preparation, documentation, schedules, approvals, communication, coordination with Development, QA, PM, DBA and Business teams for code promotion/migration to QA, Staging, Demo and Live (production) environments. Post release reviews, Lessons learned and Action items and process improvements.

Release execution, facilitating environments and setting up web servers, websites, applications and application configurations on servers. Software apps and updates release to Apple and Google stores.

IT Change Management: Enterprise IT Change control process management and coordination with technical and business teams. Process development, policies and procedures for IT Change management and weekly Change management (CAB) meetings and coordination. Change approval process management, tracking and reports.

Source Code Change Management: Facilitating source code change control environment, policies, procedures, standards, user training, branching & baseline methodology and guidance. Setting up the projects in TFS, work-item templates, Application issue management and tracking using TFS.

Build Management: Development and management of application builds (Microsoft Technologies) and build scripts for Windows applications, Web applications, Webservices, Meta applications, Click Once applications and Windows services.

Release Manager

Multiplan Inc., NY, US Feb’ 2008 to June 2009

Managed Source code change control, release/deploy and Change management process using PVCS/Serena, Surround SCM, Subversion and JIRA toolsets.

Environment: PVCS Version Manager, Surround SCM, Subversion, JIRA, TFS, SCM, SDLC, Windows 2003, MS Project, Visio, IIS, Apache, Cold Fusion, Java, VB, ASP, Oracle, SQL server, Terminal services, SharePoint and MS Office tools.

Release/Deployment Management: Applications’ release coordination, release management procedures, standards and audits. Web applications, Webservices, XML Schema deployments/releases to web servers in QA, UAT, EDI Test and Production environments. Release builds and release reports to the management. Run books & deployment documents, release coordination with DBA, development, PM, QA, UAT and EDI test teams. Issue/Bug tracking management and reporting.

IT Change Management: IT Change management (application development & Infrastructure changes), coordination, policies& procedures, system design, development including workflows and Implementation using Jira tool. change control process management, weekly CAB meetings, coordination, system administration, user training, change approval process management, change status email notifications, reports design, generation, publication and user management.

Source code Change Management: Version control policies, procedures and standards, technical assistance, troubleshooting, user education & training, facilitating the version control environment including project databases/mainlines creation, configuration and administration, source code promotion and migration via PVCS, Surround SCM & Subversion. PVCS and Subversion web interfaces configuration using IIS web and Apache web servers. Source code control tools integrations with Eclipse and other IDEs.

Release Coordinator

AEGIS Insurance Services, Inc., NJ, US May 2005 to Jan’ 2008

Managed Source code change control & deployment and Change management process using PVCS/Serena toolset.

Environment: PVCS Version Manager, Serena Business Mashups, Team Track, PVCS Tracker, VSS, SCM, SDLC, Crystal Reports, Windows NT/2000, MS Project, Visio, IIS, Oracle, SQL server, Eclipse, Terminal services, Documentum, Track-It, IVE, PEM and MS Office tools.

Source code Change Management: Version control policies, procedures and standards, technical assistance, troubleshooting, user education & training, facilitating version control environment including project databases’ creation, configuration and administration, Code promotion and migration via PVCS, Web interface configuration using IIS web servers.

IT Change Management: Change and Patch management, process management, coordination and administration, policies& procedures, application design, development and Implementation using Team Track & PVCS Tracker and user guides and training. Change and Patch approval process management, Weekly CAB meetings and coordination, reports design & generation. IT audits and assistance.

Release Management: Deployment of source code by Serena Mover. Facilitating the Mover environment, Database server, projects, packages creation, deployment schedule setup and user assistance. Deployment documents and Run books.

Configuration Management Analyst

Pfizer, NJ, US Apr’ 2002 to Apr’ 2005

Managed Source code change control and Change management process using PVCS toolset in FDA regulated environment (21 CFR Part 11).

Environment: PVCS Version Manager, VM I-Net, PVCS Tracker, I-Net, VSS, SCM, SDLC, Crystal Reports, Windows NT/2000, Solaris, HP-UX, Reflection, FTP, MS Project, Visio, NFS, IIS, Apache, Oracle, SharePoint, Documentum, PC Anywhere / Terminal services, Peregrine and MS Office tools.

Source code Change Management using PVCS Version Manager: Version management facilitation and management, Technical assistance, troubleshooting, user education, project databases’ administration, code promotion/migration to staging and production environments. Web interface setup using IIS and Apache web servers, new version control environment setups on NT, Solaris and HP-UX servers.

Change Management: IT Change Management policies, procedures, application design, development and implementation using PVCS Tracker. Change management process administration, facilitating the bi-weekly LCAB and GCAB meetings, change approval process management, change reports & communication.

Policies and Procedures: Development and implementation of source code change control policies and procedures across the development teams including standardization and enforcement of code promotion model and version labeling.

Training and Documentation: In-house User and administrator training for PVCS Version Manager and Tracker. User guides and other documentation including SOPs’ creation.

PVCS Enterprise Administrator

First USA Bank/Bank One/Chase, DE, US Apr’ 2000 to Mar’ 2002

Managed 100+ applications and 600+ user base in the Change management environment.

Environment: PVCS Version Manager, VM I-net, Tracker, Visual Source Safe (VSS), SCCS, Configuration Builder, SCM, Windows/NT, Windows 2000, Solaris, HP-UX, AIX, View Now, FTP, PERL, Shell script, MS Project, NFS, IIS, dBase, Oracle, PC Anywhere and MS Office tools.

Source Code Change Management: Development and implementation of version control management policies and procedures across IT Divisions including standardization and enforcement of code promotion model. Conversion of Visual Source Safe archives to PVCS.

Enterprise Change Management: Change management process administration, change updates, bi-weekly meetings and compliance monitoring.

Compliance: Procedures for Version control compliance monitoring per audit recommendations and their implementation across different organizations in the bank.

User Training & Documentation: In-house User and Administrator training. User and Administrators’ guides, best practices, procedures, and other documentation.

PVCS Version Manager and Tracker Support: Facilitation and management of tools, technical assistance, troubleshooting, user education, code promotion, web interface setup, new project databases’ creation & configuration.

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