Case Manager Talent Acquisition

Marcia Johnson

**********@*****.*** 623-***-**** Peoria, AZ

SUMMARY

Dynamic professional seeking a Talent Acquisition Manager role with 24 years of experience in leadership and management positions. Proven expertise in staff development, training, and compliance with licensing standards, alongside a strong background in program management and employee evaluation. Skilled in communication, organizational development, and financial management, with a history of successful multi-site operations and community liaison roles.

WORK EXPERIENCE

Mind and Body Kids Peoria, AZ

Administrator Nov 2023 - Nov 2024

• Oversaw the operations of an early childhood education school, achieving a 3-star Quality First rating through strategic leadership and effective program management.

• Developed and implemented professional development programs for teachers, enhancing instructional quality and staff performance.

• Managed licensing, and school policies, and maintained clear communication channels with families to support student success.

Catholic Charities Peoria, AZ

Area Manager Sep 2020 - Nov 2022

• Managed multiple early childhood development centers, ensuring compliance with state childcare licensing and Head Start policies and regulations.

• Led a multi-million dollar expansion project, effectively coordinating with community stakeholders and maintaining open communication as a liaison.

• Conducted quarterly teacher-led coaching and onsite training sessions to enhance staff performance and development.

Learning Care Group Glendale, AZ

School Director Feb 2014 - May 2019

• Managed daily operations of a private preschool program, ensuring compliance with state licensing guidelines and maintaining high standards of quality.

• Oversaw staff development, including training and performance management, to enhance team effectiveness and professional growth.

• Directed budgeting and marketing initiatives to support the center's growth and financial objectives. Brightside Academy Ohio, LLC Columbus, OH

Director Jan 2012 - Jan 2014

• Managed daily operations of the learning center, ensuring compliance with ODJFS licensing rules.

• Led staff training initiatives and handled budgeting and procurement for the center. KinderCare Learning Corporation Scottsdale, AZ

Center Director May 2007 - Dec 2013

• Managed the center's operations in alignment with company policies and state licensing standards to maintain a high-quality educational environment.

• Fostered a nurturing and safe atmosphere for children, ensuring peace of mind for parents and a supportive workplace for staff.

• Implemented procedures that enhanced operational efficiency and compliance with regulatory requirements. Columbus Humanities Arts

Chief Administrative Officer 2004 - 2007

• Led school operations and ensured compliance with Mosaic Education policies and state licensing standards, effectively managing staff hiring and professional development.

• Oversaw curriculum development, aligning educational strategies with organizational goals to enhance learning outcomes.

W.C. Cupe Community School

Teacher 2003 - 2004

• Delivered comprehensive instruction to students from kindergarten through fifth grade, ensuring curriculum alignment and fostering academic growth.

• Facilitated effective communication with parents and successfully managed classroom dynamics to create a conducive learning environment.

Franklin County Jobs and Family Services

Total Case Manager 2000 - 2004

• Conducted client interviews to evaluate eligibility for various benefits, including ADC cash assistance, SNAPS food assistance, and Medicaid.

• Utilized strong customer service skills and data entry expertise to efficiently manage client information and ensure accurate processing of benefits applications.

Franklin County Child Development Council

Site Manager Head Start 1998 - 2000

• Supervised staff and facilitated training for new personnel, ensuring efficient operations and performance excellence.

• Managed marketing and enrollment activities, contributing to the site's growth and community engagement. EDUCATION

Rio Salado Community College

Associate in Arts (AA), Child and Family Administration and Organization Tempe, AZ

Dec 2021

Kean University

Bachelor of Arts, Psychology in Network Administration Union, NJ

Jan 1994

Southern New Hampshire University

MA in Psychology

ongoing

CERTIFICATIONS

Prevention & Support Training Aug 2023

Child Development Associate Certification Dec 2020 Driver's License

CPR Certification Aug 2023

First Aid Certification Aug 2023

SKILLS

Human Resources • LMS • Office Experience • Program Management • Network Administration • SharePoint • Time Management • Microsoft Word • Training & Development • Ats • Organizational Skills • Office Manager Experience • Data Collection • Financial Management • Microsoft Outlook • Direct Support • Microsoft Access • Marketing • Adp

• Customer Relationship Management • Budgeting • Account Management • Microsoft Office • Computer Literacy • Management Experience • Mentoring • Data Entry • Training • Excel • Supervising Experience • Customer Service

• Program Development • Communication Skills • Microsoft Excel • Leadership • Employee Relations • Conflict Resolution

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