High School Customer Service

Makenzie Brown

**** *** ** ** • Washington, DC **059 • *.*************@*****.***• 323-***-****

Education

Howard University

Washington, DC

Bachelors Of Sciences in Psychology & Criminology. GPA [3.31] Graduation Date: May 2028 Glenda Dawson High School

Pearland, Tx

GPA [3.68]

Graduation Date: May 25th, 2024

Experience

STK Steakhouse

Washington, DC

Host

10/2024 - Current

● Proficiency in providing a welcoming & high- quality experience

● Efficient with handling guest concerns or issues with professionalism

● Coordinate seating arrangements in a fast-paced environment

● Adaptability in high pressure situations

● Understanding of the importance of a positive first impression American Pools Enterprises Inc.

Houston, Texas

Lifeguard

06/2023 - 09/2023

Head Guard/ Assistant Manager

05/2024 - 08/2024

● Cautioned swimmers on safety hazards & unsafe practices

● Collaborated with team to identify issues & quick solutions

● Monitored areas for signs of distress

● Maintained cleanliness within the pool

● Complied consistently with pool regulations & encouraged staff to adhere HomeGoods, TJX Companies

Pearland, Tx

Front End Associate

09/2023 - 10/2023

● Processed customer transactions while providing excellent customer service

● Organized store merchandise

● Maintained knowledge of store policies

Activities

Glenda Dawson Track & Field

Varsity Sprints, Highjump, & Triple Jump, 2021 to 2024 Member of National Society of High School Scholars, 2022 to 2024 Howard University’s Alternative Spring Break, 2025 Volunteer Hours

Houston, Texas Food Bank, 2 hours

Freshman Orientation, 6 hours

Howard’s Food to Feed, 1 hour

Contact this candidate