Sue M Guy
Personal Metadata
Position: Remote, Permanent, Full-time, 1st-Shift, Monday-Friday
Seeking: $40—50 USD per hour, $83,000—104,000 USD per year
Address: 823 Wehali Trail, Kodak, Tennessee 37764 United States
Contact: 816-***-****; ******.***@*****.***
Clearance: Secret
Summary: Administrator for Microsoft SharePoint Web, 365 Ofc, Access Programming. Administrator for Atlassian Jira / Confluence Web Software; Experience with Prototypes, SDLC, System Audit Compliance documentation, security vulnerability documentation and management. Created Jira improvement tracking, Jira / Confluence dashboards, and SharePoint home sites.
Professional Publications
2018, SABRS Estimating Technical Tool (SETT) Admin and Users Guides
2016, MCIPPS Software Development Plan (SDP) Manual
2015, MCIPPS System Help Manual
2011, OPS Estimating Management System (EMS) Help Manual
2009, MCIPPS Project Management dBase (PMDB) Help Manual
1997, Supervisor's Guide to Drug and Alcohol Testing, 2-State distro
1997, Supervisor's Guide to EEOC, 2-State distro
1995, GSA Freedom of Information Act (FOIA) Guide, 4-State distro
1994, SBA Doing Business with the Federal Government, 4-State distro
1990, TRADOC Manpower StaƯing Application instruction, DoD wide distro Software
Administrator skills with Atlassian JIRA / Confluence, and MS SharePoint Web.
Advanced expert in Microsoft: 365, Access (developer), Visio, Teams, SharePoint.
Documented in the Enterprise Architect (EA) Application.
Programmed in Visual Basic, SQL, and Paradox.
Data held in Oracle backends.
pg. 2 of 8 Resume: Guy, Sue M
Skills
Easy Learner
Agile and Waterfall
Business Analysis
Customer Service
Data Entry
Documentation
E-Library Mgmt
Human Resource Mgmt
Info Tech / Systems
Leadership
People / OƯice Mgmt
Project / Planning Mgmt
Risk / Vulnerabilities Mgmt
Software Applications
Software Development
Software Documentation
Software Requirements
Software Testing UAT
Work Experience
Information Technology Specialist, 2210 Series, IT Management
Employer: Technology Services Organization (TSO) USMC Federal Civil Service
Address: 8899 East 56th Str, CCB Branch, Indianapolis, IN 46249 United States
Tenure: July 2010 — December 2024, 14 years, 5 months
Salary: $102,853.00 USD per year, GS-12, Step 10
Clearance: Secret
Supervisor: Dennis Grimm 317-***-****) ******.*.*****@****.***
Departure: Ceasing of all telework and our home is six hours away.
Assignments:
Collaborated process improvements for multiple IT Systems.
Retrieved data, resources, and documentation required to support Financial Audits.
Created automated continuous monitoring solutions with Jira and Confluence.
Documented changes to hardware / software upon implementation.
Managed the Estimating System for Software Change Requests (SCRs).
Provided software training on applications and process changes.
Provided advanced editorial skills on organization written products.
Created automated concatenated formulas for loading voluminous descriptions.
Automated annual security reviews using Jira labels and Confluence.
Applied method of interlinking documentation with managed workload.
Developed MS SharePoint Web pages as landing sites, tables, libraries, etc.
Created Jira Kanban boards, filters, gadgets, dashboards.
Created Confluence web site pages, repositories and automated reports.
Automated reporting to ensure Confluence and Jira metadata were in sync.
Programmed in SQL on multiple systems.
Achieved highest organizational evaluation score possible during the last 2 years. pg. 3 of 8 Resume: Guy, Sue M
Senior Computer Specialist/Analyst
Employer: Computing Technologies (COTS), Inc. (Federal Contractor)
Address: 2306 E Bannister Road, Kansas City, Missouri 64131 United States
Tenure: September 2007 — June 2010, 2 years, 9 months
Salary: $78,400.00 USD per year
Clearance: Secret
Supervisor: Charlie Jarrett (Retired)
Departure: Moved from Contractor to Government employment.
Assignments:
Developed and supported software tools to manage the Software Release Lifecycle.
Accomplished lifecycle technical support and reprogramming as requested.
Managed the Atlassian Jira information management system for two branches.
Collaborated with the Estimating Design Team to develop an SaaS app.
Performed with Team User Acceptance Testing (UAT).
Provided training on Web Based and Client Server Systems.
Authored Software Quality Assurance (SQA) plans, and software tutorials.
Performed duties of design, program, test, and technical writing.
Developed a HR Application and received a monetary award by the Director.
Provided Software Change Request (SCR) and Problem Trouble Report (PTR) Adm.
Provided Configuration and Resource Release Management for nine systems.
Evaluated as ‘Outstanding’ on October 2008.
Six Sigma Administrative Coordinator
Employer: Honeywell Federal Manufacturing and Technologies (FMT)
Address: Bannister Federal Complex, Kansas City, MO 64131 United States
Tenure: May 2002 — August 2007, 5 years, 3 months
Salary: $50,000.00 USD per year
Clearance: Secret
Supervisor: Barb Rich (Retired)
Departure: Moved from ‘Senior Administrative Support’ role to ‘Programmer’.
Assignments:
Designed, programmed and administered over a dozen software applications.
Acted as System Administrator in all software applications developed (12).
Provided maintenance, configuration, reliability, updates, user interface, testing, debugging, troubleshooting, and advancing new functionality. pg. 4 of 8 Resume: Guy, Sue M
The most complex program written tracked toxic emissions for the Federal manufacturing plant ensuring chemical releases fell below the Environmental Protection Act (EPA) max permitted levels. Project had 30 days to implement to avoid impending $25k / day in Federal fines. The application was developed / deployed within the critical time limit imposed. Letter of commendation received.
Worked the full System Development Life Cycle (SDLC) process.
Software designed / installed / administered: 1) Six Sigma Support (S3) for Projects; 2) Environmental Compliance on hazardous emissions; 3) Mistake Proofing (MP); 4) Mgmt Assurance System (MAS) tracking manf. fixes; 5) SHINE on Cleanliness and Safety ($ Award); 6-9) Four Performance Appraisal dbases for Hourly, Security, Salary, and Engineers ($ Award); 10) Balanced Score Card (BSC) for goals; 11) Ergonomics
(ERGO) on physical improvements; 12) Overtime (OT) Management.
Administrated databases: 1) Project Facilities for Plant maintenance ($ Award); 2) Sourcing database for planning movement to a new facility.
Developed Software Quality Assurance (SQA) Plans with generic prototype.
Voted ‘Most Valuable Player’ (MVP) by the SQA Team. Equal Employment OƯicer (EEO)
Employer: Total Risk Management, Inc.
Address: 11030 Hickman Mills Drive, Kansas City, MO 64134 United States
Tenure: February 1996 — May 1999, 3 years, 3 months
Salary: $37,000.00 USD per year
Clearance: Not Applicable
Supervisor: Ed DeMoss (Retired)
Departure: No salary advancement possible with this family-owned business.
Assignments:
Acted as EEO, Drug OƯicer / Counselor for eight heavy construction companies.
Provided training and counseling for union + non-union employees.
Improved and ran the substance abuse program and billing process.
Initiated / authored Supervisor’s Guides on EEO and Substance Abuse Testing.
Insured Federal compliance by reporting / posting / providing classroom training;
Interviewed / placed minorities and females into construction openings.
Investigated, documented, and reported sexual / racial harassment cases.
Counseled rehabilitating employees.
Ordered and tracked oƯice supplies and printed materials.
Planned, organized, and facilitated major conferences for three hundred individuals.
Provided new supervisor orientations on EEO laws, Drugs, and Labor Relations. pg. 5 of 8 Resume: Guy, Sue M
Researched current news on substance abuse and harassment.
Handled billing, reoccurring reports, and updating policy letters.
Tracked, reported, and managed man-hours on Federal projects. Business Specialist, 1101 Series, General Business and Industry
Employer: General Services Administration (GSA) Federal Civil Service
Address: 1500 E Bannister Road, Kansas City, MO 64131 United States
Tenure: March 1991 — October 1995, 4 years, 7 months
Salary: $47,000.00 USD per year, GS-12 Step 04
Clearance: Not Applicable
Supervisor: Pat Brown-Dixon (Retired)
Departure: Took the Government buy-out to pay for twins’ adoption.
Assignments:
Analyzed the functions and processes of the Business Service Center (BSC).
Programmed a software app (Paradox) to automate oƯice reports (shared nationally).
Acted as Agency Rep to review large business contract compliance with EEO.
Acted as Freedom of Information Act (FOIA) Regional Technical Advisor.
Advised businesses on commerce avenues and conducted seminars.
Authored a technical manual on Government Commerce.
Received an ‘Outstanding Contributor’ Award on the published document.
Authored the technical manual ‘FOIA Technical Guidance’ used nationally. Management Analyst, 0343 Series, Management and Program Analysis
Employer: TRADOC Management Engineering Activity (DoD) Federal Civil Service
Address: (Disbanded), Fort Leavenworth, KS 64027 United States
Tenure: February 1985 — March 1991, 5 years, 1 month
Salary: $34,227.00 USD per year, GS-11 Step 03
Clearance: Secret
Supervisor: JoAnne Jones (Retired)
Departure: Promotion received through the GSA Organization.
Assignments:
Authored a National Excel app for application of Manpower StaƯing Standards
(statistical equations) to workforce requirements. pg. 6 of 8 Resume: Guy, Sue M
Conducted eƯiciency reviews as a team member for numerous agencies on a nationwide eƯort to streamline and standardize operations.
Used varied techniques of analysis, methods of personnel eƯiciency.
Analyzed job descriptions, training plans, organization design, and SOPs.
Interviewed both military and civilians.
Prepared correspondence, manuscripts, viewgraphs, charts and horse blankets. Formal Education
Webster University
Location: 470 E Lockwood Ave, Webster Groves, MO 63119 United States
Degree: Master’s degree, Aug 1984 — May 1986, GPA 3.80 of 4.0, 42 Hours
Major: Business Administration and Management, Magna Cum Laude honor Saint Mary University
Location: 4100 S 4th St, Leavenworth, KS 66048 United States
Degree: Bachelor Science, Aug 1982 — May 1984, GPA 3.74 of 4.00, 132 Hours
Major: Business Administration, Magna Cum Laude honor Kansas City Kansas Community College (KCKCC)
Location: 7250 State Ave, Kansas City, KS 66112 United States
Degree: Associate Arts, Aug 1979 — May 1982, GPA: 3.68 of 4.00, 71 Hours
Major: Business, Cum Laude honor
Instructor
Webster University
Master’s Labor Relations course, one term, 30 Students, 08/1986 pg. 7 of 8 Resume: Guy, Sue M
Job Related Training
Risk Management Framework (RMF)
For Department of Defense (DoD) Information Technology (IT) Professionals, Indianapolis, IN, BAI RMF Resource Center, 2021.
Six Sigma Black Belt Training
Kansas City, MO, American Society for Quality, Instructor Scott Rowe, 2009. Six Sigma Green Belt Certified
Honeywell Federal Manufacturing and Technology, Kansas City, MO, Contractor for DOE- NNSA, Project Life Cycle Management, 2002.
Common Business-Oriented Language (COBOL)
Metro Community College, Kansas City, MO, 6 Semester Hours, A on both, Fall 1998. Combined Arms Services and StaƯ School (CAS3)
Command and General StaƯ College (CGSC), Fort Leavenworth, KS 66027; 144 Class Hours, 1988, Courses included: Quantitative Skills, Communicative Arts, Personnel Service Support, Training Management, StaƯ Leadership and Management, Budget. Manpower StaƯing Standards System (MS3)
United States Army Management Engineering Training Activity (AMETA), Rock Island, IL, 280 Class Hrs., Course of Statistical Analysis methods, 1986. Planning and Conducting Management Audits and Studies
AMETA, Rock Island, IL, 40 Class Hrs., 1985.
Social
www.linkedin.com/in/sue-g-34493762
https://x.com/AdviseSue
https://www.facebook.com/5oupy
pg. 8 of 8 Resume: Guy, Sue M
References
Professional
Darrin DuƯy, Branch Director
TSO, CCB, PandR, USMC, USA
Darrin.DuƯy@usmc.mil
Antonio Townsend,
Info Systems Security OƯicer (ISSO)
TSO, PandR, USMC, USA
*******.********@****.***
Tim Armstrong, ISSO
TSO, PandR, USMC, USA
*******.*.*********@****.***
John Sutton, IT Specialist
TSO, PandR, USMC, USA
****.*.******@****.***
Angela Morten, IT Specialist
TSO, PandR, USMC, USA
******.******@****.***
Jerry D Conditt, IT Specialist
TSO, PandR, USMC, USA
*****.*.*******@****.***
Elliott Russell, IT Specialist
TSO, PandR, USMC, USA
*******.*******@****.***
Alex Figirova, IT Specialist
TSO, PandR, USMC, USA
****.********@****.***
Pamela Doub-Miller, IT Specialist
TSO, PandR, USMC, USA
******-****-******@****.***
Joe Taylor, ISSO
TSO, PandR, USMC, USA
******.*.******@****.***
Personal
Pam Buchanan, Secretary / Leader
The Crossing Church of Kodak
***********@*****.***
Christine Grant, Retired
Overseas Missionary
****************@*****.***
Will Rhodes, Owner
Infinity Water Gardens
Will@InfinityWaterGardens.com
Val Martin, Retired Neighbor
814 Wehali Trail, Kodak TN 37764
****************@*****.***
Ray Williams, Real Estate Agent
Realty One Group Anthem
*******************@*****.***
Carol Battle, Retired
Dental Hygienist
********@**.**.***