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IT Spec Atlassian / SharePoint Admr, SDLC Progr, MS 360, Access

Location:
Kodak, TN, 37764
Posted:
April 08, 2025

Contact this candidate

Resume:

pg. * of * Resume: Guy, Sue M

Sue M Guy

Personal Metadata

Position: Remote, Permanent, Full-time, 1st-Shift, Monday-Friday

Seeking: $40—50 USD per hour, $83,000—104,000 USD per year

Address: 823 Wehali Trail, Kodak, Tennessee 37764 United States

Contact: 816-***-****; ******.***@*****.***

Clearance: Secret

Summary: Administrator for Microsoft SharePoint Web, 365 Ofc, Access Programming. Administrator for Atlassian Jira / Confluence Web Software; Experience with Prototypes, SDLC, System Audit Compliance documentation, security vulnerability documentation and management. Created Jira improvement tracking, Jira / Confluence dashboards, and SharePoint home sites.

Professional Publications

2018, SABRS Estimating Technical Tool (SETT) Admin and Users Guides

2016, MCIPPS Software Development Plan (SDP) Manual

2015, MCIPPS System Help Manual

2011, OPS Estimating Management System (EMS) Help Manual

2009, MCIPPS Project Management dBase (PMDB) Help Manual

1997, Supervisor's Guide to Drug and Alcohol Testing, 2-State distro

1997, Supervisor's Guide to EEOC, 2-State distro

1995, GSA Freedom of Information Act (FOIA) Guide, 4-State distro

1994, SBA Doing Business with the Federal Government, 4-State distro

1990, TRADOC Manpower StaƯing Application instruction, DoD wide distro Software

Administrator skills with Atlassian JIRA / Confluence, and MS SharePoint Web.

Advanced expert in Microsoft: 365, Access (developer), Visio, Teams, SharePoint.

Documented in the Enterprise Architect (EA) Application.

Programmed in Visual Basic, SQL, and Paradox.

Data held in Oracle backends.

pg. 2 of 8 Resume: Guy, Sue M

Skills

Easy Learner

Agile and Waterfall

Business Analysis

Customer Service

Data Entry

Documentation

E-Library Mgmt

Human Resource Mgmt

Info Tech / Systems

Leadership

People / OƯice Mgmt

Project / Planning Mgmt

Risk / Vulnerabilities Mgmt

Software Applications

Software Development

Software Documentation

Software Requirements

Software Testing UAT

Work Experience

Information Technology Specialist, 2210 Series, IT Management

Employer: Technology Services Organization (TSO) USMC Federal Civil Service

Address: 8899 East 56th Str, CCB Branch, Indianapolis, IN 46249 United States

Tenure: July 2010 — December 2024, 14 years, 5 months

Salary: $102,853.00 USD per year, GS-12, Step 10

Clearance: Secret

Supervisor: Dennis Grimm 317-***-****) ******.*.*****@****.***

Departure: Ceasing of all telework and our home is six hours away.

Assignments:

Collaborated process improvements for multiple IT Systems.

Retrieved data, resources, and documentation required to support Financial Audits.

Created automated continuous monitoring solutions with Jira and Confluence.

Documented changes to hardware / software upon implementation.

Managed the Estimating System for Software Change Requests (SCRs).

Provided software training on applications and process changes.

Provided advanced editorial skills on organization written products.

Created automated concatenated formulas for loading voluminous descriptions.

Automated annual security reviews using Jira labels and Confluence.

Applied method of interlinking documentation with managed workload.

Developed MS SharePoint Web pages as landing sites, tables, libraries, etc.

Created Jira Kanban boards, filters, gadgets, dashboards.

Created Confluence web site pages, repositories and automated reports.

Automated reporting to ensure Confluence and Jira metadata were in sync.

Programmed in SQL on multiple systems.

Achieved highest organizational evaluation score possible during the last 2 years. pg. 3 of 8 Resume: Guy, Sue M

Senior Computer Specialist/Analyst

Employer: Computing Technologies (COTS), Inc. (Federal Contractor)

Address: 2306 E Bannister Road, Kansas City, Missouri 64131 United States

Tenure: September 2007 — June 2010, 2 years, 9 months

Salary: $78,400.00 USD per year

Clearance: Secret

Supervisor: Charlie Jarrett (Retired)

Departure: Moved from Contractor to Government employment.

Assignments:

Developed and supported software tools to manage the Software Release Lifecycle.

Accomplished lifecycle technical support and reprogramming as requested.

Managed the Atlassian Jira information management system for two branches.

Collaborated with the Estimating Design Team to develop an SaaS app.

Performed with Team User Acceptance Testing (UAT).

Provided training on Web Based and Client Server Systems.

Authored Software Quality Assurance (SQA) plans, and software tutorials.

Performed duties of design, program, test, and technical writing.

Developed a HR Application and received a monetary award by the Director.

Provided Software Change Request (SCR) and Problem Trouble Report (PTR) Adm.

Provided Configuration and Resource Release Management for nine systems.

Evaluated as ‘Outstanding’ on October 2008.

Six Sigma Administrative Coordinator

Employer: Honeywell Federal Manufacturing and Technologies (FMT)

Address: Bannister Federal Complex, Kansas City, MO 64131 United States

Tenure: May 2002 — August 2007, 5 years, 3 months

Salary: $50,000.00 USD per year

Clearance: Secret

Supervisor: Barb Rich (Retired)

Departure: Moved from ‘Senior Administrative Support’ role to ‘Programmer’.

Assignments:

Designed, programmed and administered over a dozen software applications.

Acted as System Administrator in all software applications developed (12).

Provided maintenance, configuration, reliability, updates, user interface, testing, debugging, troubleshooting, and advancing new functionality. pg. 4 of 8 Resume: Guy, Sue M

The most complex program written tracked toxic emissions for the Federal manufacturing plant ensuring chemical releases fell below the Environmental Protection Act (EPA) max permitted levels. Project had 30 days to implement to avoid impending $25k / day in Federal fines. The application was developed / deployed within the critical time limit imposed. Letter of commendation received.

Worked the full System Development Life Cycle (SDLC) process.

Software designed / installed / administered: 1) Six Sigma Support (S3) for Projects; 2) Environmental Compliance on hazardous emissions; 3) Mistake Proofing (MP); 4) Mgmt Assurance System (MAS) tracking manf. fixes; 5) SHINE on Cleanliness and Safety ($ Award); 6-9) Four Performance Appraisal dbases for Hourly, Security, Salary, and Engineers ($ Award); 10) Balanced Score Card (BSC) for goals; 11) Ergonomics

(ERGO) on physical improvements; 12) Overtime (OT) Management.

Administrated databases: 1) Project Facilities for Plant maintenance ($ Award); 2) Sourcing database for planning movement to a new facility.

Developed Software Quality Assurance (SQA) Plans with generic prototype.

Voted ‘Most Valuable Player’ (MVP) by the SQA Team. Equal Employment OƯicer (EEO)

Employer: Total Risk Management, Inc.

Address: 11030 Hickman Mills Drive, Kansas City, MO 64134 United States

Tenure: February 1996 — May 1999, 3 years, 3 months

Salary: $37,000.00 USD per year

Clearance: Not Applicable

Supervisor: Ed DeMoss (Retired)

Departure: No salary advancement possible with this family-owned business.

Assignments:

Acted as EEO, Drug OƯicer / Counselor for eight heavy construction companies.

Provided training and counseling for union + non-union employees.

Improved and ran the substance abuse program and billing process.

Initiated / authored Supervisor’s Guides on EEO and Substance Abuse Testing.

Insured Federal compliance by reporting / posting / providing classroom training;

Interviewed / placed minorities and females into construction openings.

Investigated, documented, and reported sexual / racial harassment cases.

Counseled rehabilitating employees.

Ordered and tracked oƯice supplies and printed materials.

Planned, organized, and facilitated major conferences for three hundred individuals.

Provided new supervisor orientations on EEO laws, Drugs, and Labor Relations. pg. 5 of 8 Resume: Guy, Sue M

Researched current news on substance abuse and harassment.

Handled billing, reoccurring reports, and updating policy letters.

Tracked, reported, and managed man-hours on Federal projects. Business Specialist, 1101 Series, General Business and Industry

Employer: General Services Administration (GSA) Federal Civil Service

Address: 1500 E Bannister Road, Kansas City, MO 64131 United States

Tenure: March 1991 — October 1995, 4 years, 7 months

Salary: $47,000.00 USD per year, GS-12 Step 04

Clearance: Not Applicable

Supervisor: Pat Brown-Dixon (Retired)

Departure: Took the Government buy-out to pay for twins’ adoption.

Assignments:

Analyzed the functions and processes of the Business Service Center (BSC).

Programmed a software app (Paradox) to automate oƯice reports (shared nationally).

Acted as Agency Rep to review large business contract compliance with EEO.

Acted as Freedom of Information Act (FOIA) Regional Technical Advisor.

Advised businesses on commerce avenues and conducted seminars.

Authored a technical manual on Government Commerce.

Received an ‘Outstanding Contributor’ Award on the published document.

Authored the technical manual ‘FOIA Technical Guidance’ used nationally. Management Analyst, 0343 Series, Management and Program Analysis

Employer: TRADOC Management Engineering Activity (DoD) Federal Civil Service

Address: (Disbanded), Fort Leavenworth, KS 64027 United States

Tenure: February 1985 — March 1991, 5 years, 1 month

Salary: $34,227.00 USD per year, GS-11 Step 03

Clearance: Secret

Supervisor: JoAnne Jones (Retired)

Departure: Promotion received through the GSA Organization.

Assignments:

Authored a National Excel app for application of Manpower StaƯing Standards

(statistical equations) to workforce requirements. pg. 6 of 8 Resume: Guy, Sue M

Conducted eƯiciency reviews as a team member for numerous agencies on a nationwide eƯort to streamline and standardize operations.

Used varied techniques of analysis, methods of personnel eƯiciency.

Analyzed job descriptions, training plans, organization design, and SOPs.

Interviewed both military and civilians.

Prepared correspondence, manuscripts, viewgraphs, charts and horse blankets. Formal Education

Webster University

Location: 470 E Lockwood Ave, Webster Groves, MO 63119 United States

Degree: Master’s degree, Aug 1984 — May 1986, GPA 3.80 of 4.0, 42 Hours

Major: Business Administration and Management, Magna Cum Laude honor Saint Mary University

Location: 4100 S 4th St, Leavenworth, KS 66048 United States

Degree: Bachelor Science, Aug 1982 — May 1984, GPA 3.74 of 4.00, 132 Hours

Major: Business Administration, Magna Cum Laude honor Kansas City Kansas Community College (KCKCC)

Location: 7250 State Ave, Kansas City, KS 66112 United States

Degree: Associate Arts, Aug 1979 — May 1982, GPA: 3.68 of 4.00, 71 Hours

Major: Business, Cum Laude honor

Instructor

Webster University

Master’s Labor Relations course, one term, 30 Students, 08/1986 pg. 7 of 8 Resume: Guy, Sue M

Job Related Training

Risk Management Framework (RMF)

For Department of Defense (DoD) Information Technology (IT) Professionals, Indianapolis, IN, BAI RMF Resource Center, 2021.

Six Sigma Black Belt Training

Kansas City, MO, American Society for Quality, Instructor Scott Rowe, 2009. Six Sigma Green Belt Certified

Honeywell Federal Manufacturing and Technology, Kansas City, MO, Contractor for DOE- NNSA, Project Life Cycle Management, 2002.

Common Business-Oriented Language (COBOL)

Metro Community College, Kansas City, MO, 6 Semester Hours, A on both, Fall 1998. Combined Arms Services and StaƯ School (CAS3)

Command and General StaƯ College (CGSC), Fort Leavenworth, KS 66027; 144 Class Hours, 1988, Courses included: Quantitative Skills, Communicative Arts, Personnel Service Support, Training Management, StaƯ Leadership and Management, Budget. Manpower StaƯing Standards System (MS3)

United States Army Management Engineering Training Activity (AMETA), Rock Island, IL, 280 Class Hrs., Course of Statistical Analysis methods, 1986. Planning and Conducting Management Audits and Studies

AMETA, Rock Island, IL, 40 Class Hrs., 1985.

Social

www.linkedin.com/in/sue-g-34493762

https://x.com/AdviseSue

https://www.facebook.com/5oupy

pg. 8 of 8 Resume: Guy, Sue M

References

Professional

Darrin DuƯy, Branch Director

TSO, CCB, PandR, USMC, USA

317-***-****,

Darrin.DuƯy@usmc.mil

Antonio Townsend,

Info Systems Security OƯicer (ISSO)

TSO, PandR, USMC, USA

317-***-****,

*******.********@****.***

Tim Armstrong, ISSO

TSO, PandR, USMC, USA

317-***-****,

*******.*.*********@****.***

John Sutton, IT Specialist

TSO, PandR, USMC, USA

816-***-****,

****.*.******@****.***

Angela Morten, IT Specialist

TSO, PandR, USMC, USA

317-***-****

******.******@****.***

Jerry D Conditt, IT Specialist

TSO, PandR, USMC, USA

816-***-****,

*****.*.*******@****.***

Elliott Russell, IT Specialist

TSO, PandR, USMC, USA

812-***-****,

*******.*******@****.***

Alex Figirova, IT Specialist

TSO, PandR, USMC, USA

831-***-****,

****.********@****.***

Pamela Doub-Miller, IT Specialist

TSO, PandR, USMC, USA

317-***-****,

******-****-******@****.***

Joe Taylor, ISSO

TSO, PandR, USMC, USA

317-***-****,

******.*.******@****.***

Personal

Pam Buchanan, Secretary / Leader

The Crossing Church of Kodak

864-***-****,

***********@*****.***

Christine Grant, Retired

Overseas Missionary

865-***-****,

****************@*****.***

Will Rhodes, Owner

Infinity Water Gardens

423-***-****,

Will@InfinityWaterGardens.com

Val Martin, Retired Neighbor

814 Wehali Trail, Kodak TN 37764

805-***-****,

****************@*****.***

Ray Williams, Real Estate Agent

Realty One Group Anthem

865-***-****,

*******************@*****.***

Carol Battle, Retired

Dental Hygienist

913-***-****,

********@**.**.***



Contact this candidate