Customer Service Data Entry
Resume:
AALIYAH
MUHAMMAD
COSTUMER SERVICE
REPRESENTATIVE
***********@*******.***
Montebello, California 90640
CONTACT
SKILLS
• Paperwork Processing
• Consultative Sales
• Call Management
• Scheduling
• Appointment Scheduling
• Data Collection
• Product Knowledge
• Data Entry
• Call Center Operations
• Payment Processing
Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success.
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
PROFESSIONAL SUMMARY
Costumer Service Representative
Target, Pico Riveria, CA
Customer Service Representative
Premier Swim Academy, Rancho Cucamonga, CA
Customer Service Representative
Family Dollar, Fontana, CA
EXPERIENCE
September 2023 - January 2024
• Maintained a high level of professionalism when dealing with difficult customers. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
•
• Provided exceptional customer service to ensure customer satisfaction. March 2022 - August 2022
• Resolved customer complaints promptly and efficiently. Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
•
Responded to telephone inquiries and complaints following standard operating
• procedures.
• Performed data entry tasks accurately and in a timely manner.
• Processed orders, returns, and exchanges in an accurate and efficient manner. January 2021 - June 2021
• Resolved customer complaints promptly and efficiently. Developed strong customer relationships and loyalty through effective communication.
•
Customer Service Representative
Food 4 Less, Rancho Cucamonga, CA
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
•
• Handled customer complaints and inquiries in a courteous and efficient manner. February 2020 - June 2020
• Resolved customer complaints promptly and efficiently. Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
•
Responded to telephone inquiries and complaints following standard operating
• procedures.
• Developed positive relationships with customers through friendly interactions. Associate in Science (A.S.) in Diagnostic Sonography Candidate Cypress College, Cypress, CA
EDUCATION
Expected graduation August 2026
GPA 3.5
Relevant Coursework
• Medical Billing
Contact this candidate