Customer Service United States
Resume:
Alexis Beetem
**************@******.*** 725-***-**** 8308 Spruce Medows Ave
PROFILE
Experienced Cocktail Waitress with a genuine passion for customer service and creating memrable dining experinces. Experince working in fast paced and high end establishments, I have developed excellent commnication and teamwork skills. I am proud of my ability to provide exceptional service resulting in increased customer satisfaction and revenue. I possess a strong attention to detail and menu knowledge, allowing me to deliverpersonalized recommendations to guest. Complimented by my mixology certification and food saftey training, I am confident in my ability to contribute to a positive work environment. PROFESSIONAL EXPERIENCE
06/2021 – 03/2025
Sioux City,
United States
The green room
Server
Delivered exceptonal service to guests in a high-end reastraunt
•Demonstrated extensive knowledge of the menu- ingredients, and cooking methods to provide recommendations to guest
•Collaborated with the bar team to craft custom cocktails based on customer prefrenes
01/2019 – 09/2021
Le Mars, Unites States
Eagles Club
Cocktail Waitress
Provided excellent customer service to guest, taking and delivering orders in a timely manner
•Collaborated with colleagues to ensure a seamless dining esperience while working in a fast paced environment.
•Increased sales by upselling menu items resulting in a 10% increase in revenue SKILLS
Customer service skills
Provide exceptional service
resulting in a 20% increase in
customer satisfaction ratings
Effective communication
Delivered clear an concise
instructions resulting in a 15%
improvement in team efficency
LANGUAGES
English
CERTIFICATES
Alcohol Training Food Handlers Card
REFERENCES
Mellisa Melloy, Cocktail Waitress
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