Customer Service Data Entry

Tonia Perry

Youngsville, Nc 919-***-**** ***********@*****.***

Objective

Dedicated and customer-focused professional with extensive experience in service-oriented roles. Skilled in problem-solving, communication, and time management, with a strong ability to handle customer inquiries and resolve issues efficiently. Adept at working independently in fast-paced environments while maintaining attention to detail and professionalism. Seeking a remote customer service position to leverage my skills in client support and administrative assistance.

Skills

• Customer Service & Communication

• Problem-Solving & Conflict Resolution

• Time Management & Organization

• Multitasking in Fast-Paced Environments

• Computer Literacy (Email, Microsoft Office, Data Entry)

• Active Listening & Empathy

• Adaptability & Teamwork

Professional Experience

Custodian Wake County Public Schools July 2022 – Present

• Interact with staff and students daily, ensuring a safe and clean environment.

• Address concerns promptly, demonstrating problem-solving and service orientation.

• Manage time effectively to complete cleaning tasks while responding to immediate needs.

Custodian Durham County Public School System August 2019 – July 2022

• Communicated with faculty and staff regarding facility maintenance needs.

• Maintained detailed logs of cleaning schedules and inventory management.

• Provided quick responses to maintenance requests, showcasing adaptability and reliability.

Quality Inspector Level 2 Roblin Medical Inc. March 2010 – February 2018

• Inspected products for compliance, ensuring high-quality standards.

• Reported and resolved quality issues, demonstrating attention to detail and analytical thinking.

• Collaborated with teams to improve processes and workflow efficiency.

Certified Nurse Assistant Maxim Healthcare Services & Carolina Meadows 1996 – 2000

• Provided direct patient care, developing strong interpersonal and communication skills.

• Assisted with daily tasks, ensuring patients’ comfort and satisfaction.

• Documented vital signs and observations, showcasing accuracy and attention to detail.

Education

High School Diploma Northern High School – Durham, NC June 1990

Additional Information

• Comfortable working in a remote setting with proficiency in Microsoft Office and email communication.

• Strong ability to handle customer interactions professionally via phone, email, and chat.

Contact this candidate