Administrative position

HELEN A. LAROCCO

*** ******** ****** **********, ** 11742 631-***-**** ************@*********.*** PROFESSIONAL PROFILE

Accomplished healthcare administrative professional with the willingness to take the required steps to achieve desired goals and meet new challenges. Strong organizational skills with the ability to implement multifaceted projects simultaneously while working alone or as an integral part of a team. Adept at analyzing problems and identifying creative solutions. Strong computer aptitude with competencies in electronic health records/medical record software including EPIC and Medical Manager. Solid knowledge of all medical and diagnostic coding procedures as well as various insurance/Medicare/Medicaid billing practices. Excellent communication and interpersonal skills serve as a foundation to effectively network and maintain positive business relationships in a comprehensive team effort. Focused, goal-driven professional committed to the achievement of both individual and departmental goals as well as the overall success of the practice. PROFESSIONAL EXPERIENCE

CATHOLIC HEALTH SERVICES - ST. CATHERINE DIAGNOSTIC IMAGING, Commack, NY 12/22 – Present Registrar

Handle the registration of up to 75 patients per day for this outpatient diagnostic center offering a full range of imaging and radiology services including X-ray, CT, Ultrasound, MRI, Bone Dexa Scans, Mammogram, CT Cardiac Calcium Scoring Tests and Breast Biopsies.

Schedule and coordinate patient appointments to increase office efficiency and reduce patient waiting time; provide patients with information regarding any preparations needed prior to tests.

Establish patient charts with copies of all insurance cards and identification; process all demographic, financial, insurance and clinical information into center’s database.

Verify insurance coverage and obtain all required documentation including pre-certifications and authorizations, as well as physician’s orders and prescriptions.

Secure any previous imaging files and reports prior to patient appointments; compile all necessary forms for patient completion in preparation for initial visit as part of intake process.

Prepare both CD’s and DVD’s of scans and testing results as needed for physicians and surgeons.

Schedule patients for non-Catholic Health Services providers, 911 victims and DOT physical requests. SUFFOLK HEARING & SPEECH CENTER OF GOOD SAMARITAN HOSPITAL, East Islip, NY 8/08 – 12/22 Administrative Assistant

Responsible for providing assistance and administrative support to a staff of three audiologists at this non-profit, community agency providing diagnostic and therapeutic services.

Developed and implemented operational policies and procedures to ensure compliance with all regulatory and professional standards of care, including JCAHO.

Compiled, processed, and maintained extensive informational data to complete patient charts and generate billing using EPIC practice management software.

Scheduled and coordinated patient appointments to increase office efficiency and reduce patient waiting time.

Established new patient records and maintain charts to ensure completeness, accuracy and confidentiality; scanned all related documents into electronic chart.

Verified patient insurance coverage and eligibility; obtained all required authorizations for billable services and pre-certifications for durable medical equipment.

Handled all applicable medical (ICD-10) coding, billing for diagnostic services, and insurance (Medicare and Medicaid) coordination.

Collected all patient co-payments; prepared and reconciled daily summary report of incoming cash payments.

Provided patient referrals to medical specialists and health care facilities when required.

Monitored and maintained sufficient levels of all supplies. MCGUIRES ALL BRAND HEARING AID SERVICE, Riverhead, NY 6/03 – 2/08 Executive Administrative Secretary (3/07 – 2/08)

Managed all administrative operations for five satellite offices of this audiological practice located throughout Long Island and the Bronx.

Interacted with patient's primary physicians in obtaining necessary referrals, prescriptions and medical data.

Managed all accounting operations including accounts receivable and payable, collection of past due accounts, and statement reconciliations.

Personal Care Coordinator (6/03 – 3/07)

HELEN A. LAROCCO

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SUFFOLK OBSTETRICS & GYNECOLOGY LLP, Port Jefferson, NY 6/96 – 4/03 Medical Office Assistant/Receptionist

Provided administrative support to this high volume practice with ten physicians and five nurse practitioners working in five Long Island locations.

Monitored incoming lab reports to ensure notification of results to patients and proper recording into charts.

Coordinated hospital admissions and insurance pre-certifications.

Prepared all medical, surgical and mammography releases. EDUCATION

Suffolk County Community College, Selden, NY

Major: Liberal Arts (1990 - 1991)

COMPUTER SKILLS

EPIC; Medical Manager; Cardiac CT Database for Cardiac Calcium Tests; CHS Merge PACS; Right Fax; Microsoft Word/Excel; PHS; STAR Navigator; DOCS; Sycle.net CERTIFICATIONS & TRAINING

HIPPA Compliance Course Certification

Sexual Harassment Compliance Certification

Medicare Fraud Abuse Laws/Medicare Fraud & Abuse Laws Training Federal Healthcare Laws & Regulations Training

Patient Safety Training

Risk Assessment Standard & Controls Training

Radiation Regulations & Laws Training

Federal Radiation Safety Guidelines Training

CPI Nonviolent Crisis Intervention Training

REFERENCES

Available upon request

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