Systems Analyst Disaster Recovery

OBJECTIVE

●Information Systems Specialist/Analyst

●Business Continuity Specialist

●Disaster Recovery Professional

●Sr. Systems Analyst, Product Owner, BA Analyst

●IT Compliance Controls Specialist

The value I add to an organization is that I am highly skilled in these positions and able to successfully work with a team to accomplish projects and tasks. I have vast institutional knowledge, work experience and highly skilled in disaster recovery information and exercises. Skilled to train other analysts.

SKILLS AND QUALIFICATIONS

●Leadership skills, very organized, and professional, ability to write policies and procedures

●6 plus years of work experience in BC/DR; develop strategies, test plans, procedures and schedules and risk management

●Conduct system, functional and integration software testing for batch and client/server systems

●Coordinate activities and assignments among the team members; and solid writing skills

●Establish and maintain testing software process, proficient in Agile Methodology, VSTS, and MS suite of software

●Participated in Business Impact Analysis (Risk Assessments), tabletop and workshop exercises, Gap analysis, Disaster Recovery Cloud Initiatives, Cloud computing, and established Disaster Recovery Awareness program

●ISO – 27001 – GEICO Certified; 2017; proficient in leading external audits for ISO Auditors

●Proficient in internal IT audits working with Deloitte to produce artifacts in support of IT Controls for stakeholders

●Public Trust Security Clearance, December 2022 - Present

SPECIAL EVENT EXPERIENCE

●Organized and enforced the Standard Operating Procedures for the Century Date Honor’s Society, Phi Theta Kappa, 2002.

●Immersive Labs training -IT Compliance Badge 2021

●National Dean’s List Member, 2002-2003.

HARDWARE AND SOFTWARE

●Windows 11, IBM, Compact, Dell Ultrabookand HP Personal Computers

●Proficient in MS Office 2010, Outlook, SQL 7, Visio, WebEx/Teams, Agile & Scrum Methodology, VSTS (epics, features, user stories), JIRA

●Proficient understanding of Azure and cloud computing platforms

●Assurance System Repository for Disaster Recovery Plans

●ServiceNow Business Continuity Platform

EDUCATION

●M.S., Information Technology/Cyber Security, Purdue University Global, 2550 Northwestern Ave., Ste. 1100, West Lafayette, IN, May 2024

●B.S., Information Technology Management/IT, Potomac College, Washington, DC, May 2003

●A.A.S., Computer Information Systems, Prince George’s Community College, Largo, MD, May, 2002

●CBCP, Professional Certification with DRII International as a Business Continuity Professional, April, 2015

●CompTia Security+ Certification – Status: Certified November 2024

●CBRITP, Professional Certification with Business Resilience Certification Consortium Int’l (BRCCI); Certified Business Resilience IT Professional - 7/2016

●CBRM – Professional Certification with Business Resilience Certification Consortium Int’l (BRCCI); Certified Business Resilience Manager – 7/2016

●ICOR – Certified ISO-22301 Lead Implementer – 8/2017

EMPLOYMENT HISTORY

●LEIDOS, 2022 to Present: Business Analyst/Product Owner/Trainer for SN Business Continuity Module: Currently, three years into servicing the Social Security Administration (SSA) with onboarding to the ServiceNow Platform, a highly skilled Business Analyst, Product Owner and Trainer skilled in analyzing business processes and translating customer business needs into IT requirements. Extensive experience in leveraging the ServiceNow BCM module, successfully trained SSA Component Teams on its effective use. Proficient at managing customer requirements prioritizing and managing backlog items ensuring seamless implementation through collaboration with the development team. By actively monitoring coding updates, conducting effective testing, and overseeing production deployment, I ensure business solutions are delivered on time, meet customer expectations and are fully optimized for success. Other duties as required, I assist management in reviewing resumes and candidate selection for interviewing, training new analyst and providing input into security discussions.

●GEICO, 2000 to 2022

Senior Systems Engineer II; Five years plus years as a Team Member of the Enterprise Disaster Recovery Team participated in BIA analysis performing qualitative and quantitative risks assessments; conducted annual tabletop exercises for Enterprise Teams to validate, and update DR BC plans as needed. Tracked plan maintenance and updates within the SunGard LDRPS Repository System, developed and conducted annual DR exercise, and assisted with design and implementation of a new BCRS Site with IBM and Recovery Point Systems. Maintained and managed reports for management from LDRPS/Assurance. GEICO ISO-27001 – Certification received 12/2015. Proficient in developing projects using Agile/Kanban/VSTS and JIRA tool for capturing issues.

Senior Systems Analyst; Test Team Lead for 3 team members, provide input to resource planning, and interviewing, developed test plans, procedures and schedules, conducted client/server testing, established and maintained testing software process, initiated problem reports, and coordinated activities and assignments among the team members. Understanding business requirements for test cases. Created performance evaluations and set individual goals.

●Cornell Technical Services, 1999 to 2000

Sr. Systems Analyst; Test Team Lead for 18 team members, supervised and managed the creation of Y2K test plans, created testing schedule, and conducted system and functional testing for a large mainframe batch system.

●MCI Telecommunications Corporation, 1997 to 1999

Sr. Systems Analyst; reviewed analysis and design documentation, tested on-line and batch programs, created test plans and test cases, initiated problem reports, conducted functional testing, test execution and verification. Provided input to project resource planning and conducted interviews.

●Fannie Mae, 1996 to 1997

Sr. Systems Analyst; developed and executed web-based testing strategies; and conducted string, functional and system testing within a client/server environment.

●Wellspring Resources, 1996 to 1996

Sr. Systems Analyst; created test requirements, test plans. Conducted functional and stress testing in a large mainframe environment, using DB2 structures.

●MCI Telecommunications Corporation, 1988 to 1996

Project Lead for up to 25 team members. Created test plans, test schedules, data and expected results. Developed test schedules and coordinated activities and assignments among team members. Conducted system and functional testing within a batch environment and initiated problem reports.

●Martin Marietta Data Systems, 1985 to 1986

Computer Systems Designer; performed quality assurance assessment and auditing for a large mainframe batch system. Reviewed design program specifications and COBOL code for consistency, technical content and adherence to standards. Created test cases and user guides for testing on a large Mainframe batch system.

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