Reimbursement Professional, Data Entry, Scheduling, Billing/Coding

Wendy K. Ciolkosz

Minneapolis, MN *****

*********@*****.***

CAREER OBJECTIVE

Seeking a remote, part time job as Reimbursement Professional, Data Entry, Medical/Billing/Coding Assistant, Medical Administrative Assistant or Caregiver. Experienced, administrative assistant with strong interpersonal and organizational skills. Detail-oriented and resourceful in completing tasks and projects. Effective team player who contributes valuable ideas. Committed to adding valued solutions to help physicians deliver high-quality, cost-effective healthcare.

HIGHLIGHT OF QUALIFICATIONS

Proficient with databases and patient scheduling software

Ensuring office expenditure is maintained within budgeted levels

Ability to communicate effectively at all levels

Maintains patient medical records, departmental records, and client files

Coordinating departmental communications

Minimum typing speed of 60 wpm

Participating in decision making by serving over 8 committees

EXPERIENCE

Administration

Initiated & implemented upgrade to EHR for 17 physicians, 3 Core Offices, and 9 satellite offices

Responsible for hiring and training 10 employees

Prepare and distributed agendas and meeting/surgery schedules for 4 surgeons

Coordinated meetings, interviews, events, and other appointments with outside vendors

Managed difficult, stressful or conflict situations constructively

Medical

Take vitals, give injections, phlebotomist, assist physician with procedures

Schedule new/established patients for 4 physicians

Answer and direct calls on 6-line telephone system

Transcribe dictation for 4 physicians

Collect copay and verify insurance coverage

Admit patients to 365-bed hospital

Pre-Authorized procedures/surgeries/admission/prescriptions

Operated switchboard for a 365-bed hospital with over 500 physicians

Obtains necessary paperwork for emergency room patients admitted to hospital

Clerical/Collections

Thoroughly look at remittances from insurance companies and research denials

Monitor and manage all delinquent accounts to ensure prompt payment within 90 days

Promptly identify and manage placement of delinquent accounts with outside collection agency

Submit claims to insurance companies via computer and paper

Correctly make adjustment to patient’s account based on insurance remittances

Submitted claims to insurance companies via computer and paper

Correctly identify and code visits and procedures

Run monthly reports to see if A/R is within 90 days of filing

EMPLOYMENT

Family Journey Assistants 07/23-10/23

JDL Access, LLC, St. Paul, MN 12/21-01/22

SAMA Healthcare, LLC, Minneapolis, MN0 5/19-03/20

Medical Assistant, Cedar Walkin Clinic, Minneapolis 12/17-01/19

Clinic Coordinator, Colon & Rectal Surgery Associates St. Paul, MN 07/91-03/02

Transcriber/Receptionist, Colon & Rectal Surgery Associates St. Paul 07/91/03/02

Billing/Coding/Data Entry, Colon & Rectal Surgery Associates, Ltd. 07/91-03/02

Patient Account Representative, Luther Hospital, Eau Claire, WI 01/89-07/91

Admissions Clerk/Switchboard, Sacred Heart Hospital, Eau Claire, WI 09/87-01/89

EDUCATION

Billing/Coding Certificate, National American University, Brooklyn Center, MN 2017

Medical Assistant, National American University, Brooklyn Center, MN 2016

Medical/Clerk Typist, Chippewa Valley Technical College, Eau Claire, WI 1987

SKILLS

Computer systems EHR management and update Medical Assisting

Coding/Billing Microsoft Office Computerized Billing Data Entry Transcription

LICENSES/CERTIFICATIONS

PCA/CFSS Certificate of Training 2021

PCA Steps for Success 2018 PCA Billing Lab 2017

AMA Heartsaver First Aid Program 2015

AHA BLS for Healthcare Providers 2015

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