Human Resources Employee Relations

JAMIE WARD

Bronx, NY ***** **************@*****.*** 917-***-****

SUMMARY

Human Resources Manager with in-depth experience in positions of progressive responsibility in all aspects of human resources. More than twenty years of proven managerial skills. Adept at managing projects from inception to completion. Demonstrate meticulous attention to detail, analytical ability and commitment. A strong communicator with ability to partner with all levels of management in order to make significant contributions for best results. PROFESSIONAL PROFILE

MAJASANI ENTERPRISES, LLC New York, NY 07/1995 - Present Director of HR

Partner with management, and other members of the HR team to ensure delivery of quality human resource programs and services. Provided a full spectrum of human resources functions including compensation, employee relations, training and development, recruitment, employment law and salary administration.

• Labor Relations,Oversaw Benefits and Leave administration, HRIS and Reporting, Employee Relations and Compliance, Performance Management, Recruitment, Promotion Roundtables, Performance Evaluation and Compensation.

• EEO Overseer, presiding over Sexual Harassment, Unemployment, Workman’s Compensation, Maternity Leave, Unemployment, and FMLA cases.

• Sexual Harassment Training 2023 diversity and inclusion practices.

• Responsible for formal and informal investigations of all complaints (sexual harassment, gender, sexual orientation discrimination cases)

• Acted as company liaison between management and employees in all EEO cases.

• Proven commitment to Diversity, Equity, and Inclusion. and equal opportunity.

• Partnered with department managers on staffing plans, job descriptions and recruitment strategies to attract and hire best talent.

• Prepared job postings and sourced candidates by utilizing a variety of recruitment channels.

• Researched, coordinated and participated in offsite recruitment strategies such as career fairs and college recruitment programs to educate the public about job opportunities as well as attract talent.

• Engaged with leaders to drive a people agenda that supports our business goals.

• Worked with business unit management to analyze complex issues, design effective solutions, and facilitate change.

• Developed partnerships with educational and community organizations for recruitment purposes.

• Screened resumes and interviewed candidates. Forwarded on-target applicants to hiring managers, partnered with hiring managers in selection process, conducted reference checking, prepared offer letters, and handled all candidate correspondence.

• Communicated with and coached hiring managers and interviewers on interviewing best practices and to develop job-specific interview questions, new-hire orientations and onboarding.

• Maintained compliance with federal and state regulations.

• Planned and facilitated new-hire orientation program and onboarding activities to assure a smooth transition to the organization.

• Attended regional meetings to develop new business strategies.

• Total resource to senior management and executive employee staff regarding hire, compensation and provided recommendation and solutions.

• Resourced vendors who provided healthcare benefits, and payroll, facilitated in the selection, assisted in the processing of organization PEO

(Professional Employer Organization).

• Slashed payroll/benefits administration cost 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

• Responsible for daily recruiting for organization through both internal, and external resources like Monster, Indeed, CareerBuilder, ZipRecruiter, Social Services, Local 153 & 1199, and BJ32 unions.

• Recruited for the following positions: Attorneys, Program Directors, Case Managers, Facilitators, Wellness Coordinators, Housing Specialist, Community Health Organizer workers, Associate Director of Human Resources, Accountant, Fund Development Programmer, Grants Developer, Administrative Assistants, maintenance workers, and porters.

• Generated and distributed statistical reporting for regulatory agencies and child protective agencies.

• Managed succession planning and employee development to build for future and retain best talent.

• Effectively reduced time to hire by use of job search outreach and effective interviewing.

• Collaborated with legal sources as necessary to establish policies and procedures in compliance with labor law and employment practices. Reviewed revised policy and procedures and disseminated information to staff.

• Became subject matter expert and served as a liaison to employees and managers on HR policies and processes, e.g., payroll, benefits, leaves, HRIS, exit interviews, new-hire orientations, etc.

• Provided counsel to management, employees and HR colleagues on the above. Solved employee issues to prevent limited legal impact and maintained high level of employee morale.

• Played a key role in resolution of confidential and highly sensitive employee relations; worked with senior level management and employees. EDUCATION

The College of New Rochelle New York, NY Bachelor of Arts Degree Member of SHRM

COMPUTER SKILLS

MS Office, ADP Workforce, E-Verify, NY State Credentialing, Death Master, Streamline, NYS New Hire, Clearinghouse for Students and Professionals, PeopleSoft, MS Outlook, NYS Exclusionary, and Crimnet. Languages: French, Arabic and Hebrew.

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