Data Capture Entry
Resume:
Melissa Crouse
Address: *** * ****** ****
Sea View, Durban
Phone: 063*******
Email: ************@*****.***
OBJECTIVE STATEMENT
I am a young single parent of one dependent. I am a committed, caring and friendly person with a great passion for people, who is also hardworking. I have a logical mind with a practical approach to problem-solving and a drive to see things through to completion. I am accustomed to working in a challenging and fast-paced environment and can adapt to any environment.
Experience
Springbok foods
Telesales/data capture / invoice clerk
Duties and Responsibilities
●Emailing, whatsapp, processing orders (pastel), creating and linking invoicing, correcting invoices (pastel), generating quotes (pastel) printing, answer a busy phone, switchboard,taking massages, data capture, faxing, filling, client’s complaints and enquiries, generating sales orders, opening and closing of orders. Basic filling, customer communication, scheduling workflow, basic computer applications,Computer Literacy,Data Entry Skills,Communication Skills and Interpersonal Skills,Attention to Detail,Ability to Work Independently,Ability to Follow Instructions,Knowledge of Clerical Duties,Time Management Skills,Problem-Solving Skills,Excellent Organizational Skills
Wentworth Hotel Durban, Bluff. Ref no 031-******** Suno
Reception, front desk casino attendant, bartender, waitress - 03/2019 to 00/2020
Duties and Responsibilities:
●Check guests in and out of their rooms, answer any questions guests have, make recommendations for activities and restaurants, Answer the phone and direct the call, take reservations on the phone, Arrange transportation for guests
●report machine glitches, distribute winnings when necessary, and handle complaints from unhappy players. Additionally, responsible for surveillance of your section.
●Prepare alcohol or non-alcohol beverages for bar and restaurant patrons, interact with customers, take orders and serve food and drinks, assess customers, needs and preferences and make recommendations.
Blue Waters Hotel, South Beach. Ref no 031-***-**** David
Assistant manageress to the food & Beverage manager - 08/2013 to 04/2015
Duties and Responsibilities:
●Asset Prepare management, variance, and financial reports on periodic basis, Manage everyday operations, accounting and financial matters of F&B store, Supervise employee activities to conform to established standards and policies, Identify and rectify operational, financial and employee issues, Coordinate with audit and business teams to ensure compliance with established procedures, Train and guide staffs in their job duties, Assist in recruitment, performance review, promotion, release, wages and salary adjustments for employees,Ensure employees follow operational practices, hygiene rules, and quality standards, Develop and implement training programs for employees, asset Manage F&B store operations to ensure excellent service in economic and profitable manner, Initiate the development methods for high quality food and drink preparation process, Train assigned staffs on emergency, health and safety policies, Respond quickly to customer complaints to ensure high quality customer service and satisfaction, Plan and supervise the marketing and promotion activities to attract more customers,Assist in ordering, purchasing and stocking F&B products, Coordinate in sourcing and testing new products and menus, Conduct regular repairs and maintenances for F&B equipment.
Evoke group holdings, Hillary. Ref no 031-***-**** Lionel
Bar lady/senior bar lady/assistant manageress/manageress -04/2011 to 08/2013
Duties and Responsibilities:
●Managing bar staff, stock count and control of stock, gaming attendant, casino, casino cash ups, handling of money, placing orders, serve drinks, take food orders, tilling, cashing up staff, complaints, Wages, opening daily, locking up, banking sales, hiring staff, firing staff, customer complaints, targets, admin, Inspection, stock ordering, customer friendly. filling up the ATM, working on the pilot system.
Sand Sure Car Finance
Admin/data capture/sales lady (Girl Friday) -03/2011 to 05/2011
Duties and Responsibilities
●Emailing, answering phones, taking messages, data capture, faxing, filling client’s complaints and enquiries, opening and closing of office, typing letters, sales, making appointments, scanning documents, handling of contracts, dealing with clients personally.
Seeff Properties Bluff
Admin/front desk reception (Temp job) -12/2010 to 01/2011
Duties and Responsibilities
●email, answer phone, switchboard, take massages, data capture, and faxing, filling, client’s complaints and enquiries, opening and closing of office
EDUCATION
School Attended: Queens’s burgh Girls High School
Highest standard past: Standard 9
Subjects: English. Afrikaans, Geography, Comp type, Home Economics,
History, Maths, Biology
Name of institution: INTEC College
Standard Standard 10
Subjects: English, Afrikaans, Geography, Economics, Business Economics, Mercantile Law.
Name of institution www.Alison.com
Certificate online Beginners courses on Excel
SKILLS
Communication
Problem solving.
Leadership.
Team work.
Customer service.
Computer literacy.
Skills management.
Self management.
HOBBIES
Nature walks.
Cooking and baking.
Arts and crafts.
Indoor and outdoor Gardening.
Swimming.
Contact this candidate