Human Resource Employee Relations

Patricia Gulino-GPHR

Phone: 516-***-**** - Email: **********@*****.***

Professional Summary

Hands-on professional experienced in driving organizational change, project management, improving employee engagement, legal compliance and providing comprehensive HR support for over 18 years. History of success in developing and implementing HR policies and managing employee relations. Proactive in leveraging analytics to identify opportunities for improvement and utilizing digital tools to streamline processes. Adept at creating organizational structures that support company goals, foster a positive working environment, and maximize employee productivity. Experience

Director Human Resource

October 2024-6 Month Contract

The Scientific Group – Maspeth, NY

Implementing New HRIS/Payroll System. Streamline recruiting and payroll processing. Designing and implementing Performance Management program which includes disciplinary, new hire 30, 60, 90 and yearly reviews. Update employee handbook. Training and coaching management team on policies and procedures.

Director Human Resource

June 2022 to October 2024

Hyatt Regency – Hauppauge, NY

Supporting multiple locations and oversee multiple departments including recruiting, human resource, payroll, mergers, and guest services. Designed and implemented process change within each hotel, focusing on clear communication, policy and procedure development and implementation, employee relations, employee satisfaction and employee recruitment. Train and coach manager on the importance of clear communication and documentation. Implemented a new streamline recruitment process resulting in better hires, less turnover, and a financial savings and less time to fill open positions. Implemented a new employee survey to identify areas of improvement with each Hotel. Designed an effective onboarding process for new hires to ensure successful integration into the Hotels culture. Cultivated a positive work environment by promoting diversity, equity, and inclusion practices throughout the organization. *Provide guidance on employee relations matters such as grievances, disciplinary actions, terminations, and other workplace issues. Oversaw payroll, benefit administration and created trainings sessions aimed at improving employees' professional skillset across all departments. HR compliance including EEO, Affirmative Action, ERISA, COBRA, FMLA, 5500s, ACA, Section 125, and DOL requirements

Director Human Resource

January 2017 to July 2022

Global Elite Group/Securitas SUSA - Garden City

HRD for a multimillion-dollar, multi-state division of SUSA, oversee 11 divisions and multiple departments including recruiting, human resource, payroll and training and development. Implementing a new Payroll/HRIS system, providing strategic guidance, supporting management team, developing new employee handbook and operational manuals, providing coaching and counseling to employees, acting as a liaison for union, and partnering with the recruiting team. Creating a trusted resource for employees and management, investigated complaints, oversaw employee relations. Created a performance management system that fostered employee engagement and improved job satisfaction. Implemented HR programs to meet strategic goals and business objectives. Collaborated with senior executives on organizational design initiatives to ensure alignment of company goals with individual res and responsibilities. Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization's personnel policies and practices. Oversaw evaluation, classification, and rating of occupations and job positions. Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements. Represented organization at personnel-related hearings and investigations. Mergers & Acquisitions negotiated bargaining agreements and helped interpret labor contracts.

Human Resource Business Partner

January 2012 to January 2017

Triangle Services, Inc. - Valley Stream

Overseeing 14 divisions. Piloted a new recruiting/onboarding platform, orchestrated daily HR functions supporting over 3300 employees nationwide, directed employee training and implementation of new operating system. Key player in mergers and acquisitions. Revamped company policy and procedures, oversaw senior management succession and leadership planning, educated, and advised company principals and employees on group health plans and benefits. Managed payroll for union and non-union employees, supported management team, enforced legal requirements, investigated employee complaints, and maintained all electronic and manual documents files and records. Human Resource Manager

March 2006 to December 2011

Arlington Press, Inc. – New Hyde Park

Human Resource Manager for the leading manufacture of printing pharmaceutical leaflets, labels and folding containers. I headed the recruitment of support staff, terminations and exit interviews, managed payroll for 200+ union and non-union employees, updated and maintained ADP Horizon and Kronos programs. Reduced Workers Compensation claims with new safety and training programs, administered and maintained employee benefits, and oversaw staff performance. Education

BS - Human Resource Management: Kaplan University

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