Software Engineer Back-End

Mark Lung

New York, NY *****

+1-978-***-**** ******@***.*** https://www.linkedin.com/in/mark-lung-2ab293222/ Education

New York University, New York, BA in Computer Science, Minor in Game Design Experience

Lenus eHealth

Support Engineer (Fall 2024-Current)

• Used TypeScript to develop back-end API integrations in an admin full-stack PERN (PostgreSQL, Express, React, Node.js) application with Intercom CRM API, automating and maintaining conversation tags to prioritize tickets and reduce Support Representative response times.

• Streamlined support workflows with RPA processes, integrating with Slack, Intercom CRM for automated messaging, scheduled SQL queries, database scripts, and triggers. Maintained and updated existing workflows and scripts to incorporate new data and improve efficiency.

• Collaborated with a large team of Product Managers and Software Engineers, utilizing Git for version control and Shortcut for project management. Inkform

Software Engineer (Spring 2023 – Fall 2024)

• Created and designed the API for the full stack Inkform SAAS content generation platform, automating user generated content via LLMs and GPT.

• Developed the core back-end of a full stack MERN application following MVC system architecture design patterns, designing and developing server, database, and back-end API endpoints, including database scripts and triggers, API authentication, verification middleware, rate and token limiting, and LLM integration with Langchain, collaborating with front-end teams to deliver seamless UI. Versioning done with git.

• Successfully integrated third-party services like Google Cloud Platform, Stripe for payments, and Twilio SendGrid for email delivery into the full stack app, while ensuring an efficient back-end workflow.

• Developed advanced company facing customer management system, using NEXT JS and JavaScript. Development crucial for the maintenance and onboarding of premium customers. MajorBoost

Software Engineer Intern (Summer 2023)

• Created an automated Integration Testing suite with xUnit, allowing for tests that run through the entire web application.

• Using ASP.NET, and PostgreSQL to update advanced applications via critical bug fixes and QOL troubleshooting changes such as API input validation, UI fixes with Blazor, while following MVC system architecture. Versioning done with git.

Gordon-Conwell

Data Architecture Intern (Summer 2022)

• Developed Robotic Process Automation (RPA) tools, tables, views, and scripts in SQL and C# to migrate the previous database over to the larger and newly launched SONIS Student Information System Database.

• Worked directly with the Applications Development Lead, assisting in script cleanup. Skills

• Programming Languages and Technologies: JavaScript, TypeScript, Docker, Redis, Kafka, NEXT.js, C, C++, C#, Java, Python, SQL, PostgreSQL, NoSQL, MongoDB, JS Frameworks, Python Frameworks, .NET, CSS, HTML, Git, GitHub, Object-Orient Design Patterns, OOP, Blazor

• SCRUM, Agile, Software Testing, Full Stack development, CI/CD, AWS, GCP, Management Skills

• Microsoft Office: Excel, Word, PowerPoint, Troubleshooting

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