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Technical Support Data Analysis

Location:
Houston, TX, 77299
Posted:
April 04, 2025

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Resume:

Sonia Morgane Dchente

San Diego, CA *****

202-***-****

**************@*****.***

With a proven track record at FEICOM, I excel in archival cataloging and data analysis, enhancing information retrieval and supporting historical value collections. My leadership and organizational skills have significantly contributed to project successes, demonstrating my ability to innovate and collaborate effectively in team settings. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

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Skills

Labeling

Data analysis

Archival cataloging

Organizational skills

Proficiency in software,

Data recording

Microsoft Excel, PowerPoint, Outlook

Team building

MS office

Clerical support

Customer relations

Leadership

Project planning

Collaboration

Relationship building

Problem-solving

Administrative support

Written and oral communication

Photo imaging

HTML

Research support

Youth programming

Cataloging and shelving

Reading programs

Cataloging of materials

Damaged book removal

Material shelving

Catalog update

Patron registration

Digital archiving

Computer assistance

Database management

Library services

Work History

Aviation Boatswain's Mate Handler

Military, San Diego, CA

March 2024 - February 2025

Inspected aircraft launching and recovery equipment to ensure proper functioning.

Operated crash rescue vehicles for responding to emergency situations on the flight deck.

Coordinated with air traffic control regarding airspace restrictions while performing launch and recovery operations.

Performed maintenance on arresting gear engines, winches and other related gear.

Achieved cost-savings by developing functional solutions to problems.

Instructed crew members in proper methods of handling cargo loads on flight decks or hangers.

Provided technical guidance to junior personnel regarding safety procedures when operating heavy machinery.

Maintained records of aircraft launches and recoveries.

Responded to onboard operational and medical emergencies with calm, level-headed approach.

Planned daily warfare operations for many personnel.

Volunteer

Military Technical College, Florida City

August 2024 - November 2024

Supported engaging, fun, and smooth-running events by helping with organization and planning.

Represented organization positively and professionally while providing community with much-needed services.

Maintained clean, neat, and operational facilities to serve program needs.

Assisted with special events and programs.

Facilitated community outreach to expand participation and support.

Librarian Assistant

PROTESTANT UNIVERSITY, FRANCE

September 2021 - June 2023

Answered patron questions in-person or by phone regarding library services and resources.

Gained strong understanding of various methods for cataloging books and other materials.

Provide professional librarian assistance in person and by telephone or chat to Teens in locating print and electronic information resources, books, audiobooks, videos, and other resources.

Helped children select appropriate reading level library books.

Set up computer and digital device access, providing assistance with use and operation.

Managed library materials for accurate record-keeping.

Maintained accurate records and confidentiality of library book and periodical inventory.

Developed library displays and implemented innovative outreach activities for improved community engagement.

Processed library card applications and maintained patron records with accurate contact information.

Offered basic reference assistance to support information needs.

Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.

Provided basic computer assistance to help patrons access needed resources.

Created welcoming and comfortable space by keeping library clean and organized.

Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.

Project Archivist

FEICOM, CAMEROON

September 2020 - April 2022

Directed 35 volunteers and employees engaged in cataloging, designing exhibits and recording artifacts.

Evaluated around 2500 records for accuracy, value and status of preservation.

Maintained knowledge of museum topics by studying new artifacts and exhibits.

Streamlined usage by creating organizational systems for newly digitized records and documents.

Assisted with day-to-day operations, working efficiently and productively with all team members.

Proven ability to develop and implement creative solutions to complex problems.

Worked effectively in fast-paced environments.

Developed strong communication and organizational skills through working on group projects.

Intern

National Archives & Records Administration, Cameroon Yaounde

January 2019 - June 2020

Sorted and organized files, spreadsheets, and reports.

Analyzed problems and worked with teams to develop solutions.

Explored new technologies and approaches to streamline processes.

Participated in workshops and presentations related to projects to gain knowledge.

Gathered, organized and input information into digital database.

Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Evaluated customer needs and feedback to drive product and service improvements.

Maintained database systems to track and analyze operational data.

Education

University of Rouen Normandy at FRANCE, France

Master of Arts in Digital Humanities June 2023

Protestant University of Central Africa at Cameroon, Cameroon

Bachelor of Arts in Bibliographic description of documents, Archives June 2021

Websites, Portfolios, Profiles

https://twitter.com/Morgane Ketis

Accomplishments

FEICOM, 09/01/21, 04/30/22, Cataloging, analysis documents with Logiciels, documenting an archiving center developed my skills.

Hobbies and Interests

Sports

Dance

Cooking

Reading

Movies

Languages

English

French

Italian

Projects

Nationals Archives, 06/01/19, 09/30/20, Cataloging archives, Description of contents, Analysis of archives boxes according to the date of publication, the title, Classify archival documents according to the plan

References

References available upon request.



Contact this candidate