Customer Service Inventory Management

Brandon Douglass

Oswego, Illinois ***** 331-***-**** ***********@*****.***

Professional Summary

Hardworking and detail-oriented warehouse professional with experience in inventory management, stocking, and order fulfillment. Skilled in operating warehouse equipment, maintaining organized workspaces, and ensuring timely delivery of products. Proven ability to work efficiently in fast-paced environments while adhering to safety and quality standards.

AREAS OF EXPERTISE

Warehouse operations/

Inventory Management

Stocking and Merchaindising

Order Picking and Packing

Team collaboration and communication

Time management

Multitasking

Attention to detail

PROFESSIONAL EXPERIENCE

Oberweis Dairy August 2022 – October 2023

Line Operator, North Aurora, IL

Efficiently picked, packed, and prepared orders for shipment, ensuring accuracy and timeliness.

Operated warehouse equipment such as pallet jacks and forklifts to move and organize inventory.

Conducted regular inventory counts and reported discrepancies to supervisors.

Maintained a clean and organized warehouse environment to comply with safety and sanitation standards.

Collaborated with team members to meet daily production goals and deadlines.

Walmart February 2020 – June 2022

Stocking Team Member, Oswego, IL

Stocked and organized merchandise on shelves, ensuring products were displayed neatly and accurately.

Assisted customers in locating items and provided excellent customer service.

Unloaded delivery trucks and transported goods to the sales floor using pallet jacks and carts.

Monitored inventory levels and restocked items as needed to maintain product availability.

Followed company policies and procedures to maintain a safe and efficient work environment.

Complete assigned paperwork

Jewel Osco June 2015 – April 2020

Stocking Team Member, Naperville, IL

Stock Products

Ensure customer service and customer navigation of store

Answer incoming calls and deliver customer service questions

Perform daily inventory checks and complete assigned paperwork

EDUCATION

College of DuPage, Glenn Ellyn IL DNF

Business Management

Naperville Central, Naperville, IL Completed: 8/1999 - 5/2003

High School Diploma

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