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Project Manager Software Development

Location:
Atlanta, GA
Salary:
200,000
Posted:
April 04, 2025

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Resume:

Professional Summary

A seasoned project management professional with over twenty years of experience Leading projects leveraging traditional, agile, and lean frameworks in both the public and private sectors.

Work Experience

Agile Software Project Manager – IT/OT Support

Boston Government Services

May 2024 to Present

Lead and managed agile and waterfall software development from inception to completion

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Monitored and reported project progress, risks, and issues to stakeholders

Fostered a collaborative and innovative team culture focused on continuous improvement

Worked closely with product owners to prioritize and refine the product backlog

Coordinated release planning and ensure timely delivery of high-quality software

Resolved conflicts and remove impediments to keep the team productive

Stayed updated on industry trends and advancements in agile practices

Communicated effectively between technical and non-technical people

Operated successfully as an Agile Project Manager in a software development environment

Demonstrated a strong understanding of agile methodologies (Scrum, Kanban, etc.)

Exercised excellent communication and leadership skills

Adapted quickly to changing priorities and navigate ambiguity

Effectively used project management tools and software development lifecycle

Leveraged certifications such as Certified ScrumMaster (CSM), PMP, and CASM

IT Software Project Manager 2

Vets4Heroes – Savannah River Site (SRS)

January 2022 to May 2024

Led and managed agile and waterfall software development from inception to completion

Built and developed a project team to ensure maximum performance, providing purpose, direction and motivation

Acted as a technical project management advisor to assigned project management teams, peers, less experienced project managers, SRS senior management, and external customers

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Led projects according to DOE Order requirements and Regulations through deployment, identifying schedules, scopes, budget estimations, and project implementation plans

Established project costs, schedule, and technical baselines while providing effective Leadership of project staff and matrixed personnel to control baselines

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Utilized input from senior managers, program managers, and plan staff to assist in the development of annual manpower forecasts needed to support multi-year projects

Managed project efforts with strong attention to detail to ensure project progress is within schedule, cost, technical, environmental, and legal baselines

Coordinated release planning and ensure timely delivery of high-quality software

Resolved conflicts and removed impediments to keep the team productive

Managed a diverse portfolio of lab renovations to support customer mission needs, greenfield project development, general plant projects, as well as other technical and diverse projects that support the growing research mission of the Savannah River National Lab (SRNL) and our Nation

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Developed Life Cycle scope, cost and schedule estimates for projects consistent with DOE funding guidance

Negotiated program priorities with regulatory agencies and obtain approval of regulatory documents, innovative technology, and remedial actions

Monitored and reported project progress, risks, and issues to stakeholders

Initiated and delivered concise and accurate oral and written presentations to internal and external customers on project status, changes, and alternative approaches

Ensured timely submittal of all required progress and status reports

Established productivity improvement goals and implementation plans by evaluating DOE reviews and audit, assigning sponsors, and tracking progress

Fostered a collaborative and innovative team culture focused on continuous improvement

Established baseline schedules and costs for the current work year plan, annual operating plan, and five-year budget baseline for assigned projects

Assisted the out-year planning Manager with upcoming project visions that support the new and exciting technology that will support the ongoing research missions that will be executed at SRNL and throughout the country

Worked closely with product owners to prioritize and refine the product backlog

Stayed up to date on industry trends and advancements in agile practices

Communicated effectively between technical and non-technical people

Project Manager

Indian Township Solutions - Remote

June 2021 to December 2021

Led and managed agile and waterfall software development from inception to completion

Prepared executive level briefs, summaries, presentations, situation reports, management reports and other high-level communications

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Communicated effectively between technical and non-technical people

Oversaw projects from original concept through final implementation

Interfaced with all functional areas of the contract

Fostered a collaborative and innovative team culture focused on continuous improvement

Developed work plans, schedules, project estimates, resource plans, and status reports

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Conducted project meetings and is responsible for deliverable tracking and analysis

Ensured contract deliverable adheres to quality standards

Coordinated release planning and ensure timely delivery of high-quality software

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Managed the integration of all contract tasks and tracks and reviews deliverables

Forecasted potential schedule delays and develops alternate plans

Took proactive steps to minimize delays in project deliverables

Monitored and reported project progress, risks, and issues to stakeholders

Resolved conflicts and removed impediments to keep the team productive

Prepared status reports using data prepared by Project Analysts

Communicated regularly with management regarding the program’s status and any problems or potential problems

Worked closely with product owners to prioritize and refine the product backlog

Stayed up to date on industry trends and advancements in agile practices

Deputy Program Manager (Government Contractor)

MILVETS - United States Army Reserve Command, Fort Bragg, NC

January 2020 to June 2021

Led and managed agile and waterfall software development from inception to completion

Served as the subject matter expert to corporate Leadership on identifying, qualifying, and capturing contractual requirements

Successfully met all contractual performance standards and deliverables to ensure customer satisfaction

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Provided management and oversight for all activities identified in the Statement of Work (SOW)

Managed, directed, and administered quality assurance standards for the entire program

Served as the primary point of contact for all work being performed under this contract, including work performed by subcontractors

Monitored and reported project progress, risks, and issues to stakeholders

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Recruited, screened, and selected personnel for task order assignments

Provided financial management and technical delivery oversight of the contract

Submitted reports to corporate Leadership; monthly, quarterly, semi-annual, and annually

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Executed program efforts in accordance with customer requirements and potential design constraints

Built and improved processes and procedures to improve team performance and increase client satisfaction

Fostered a collaborative and innovative team culture focused on continuous improvement

Hosted and facilitated monthly Task Order Activity and Status Meetings with government stakeholders

Prepared and updated Project Management Plans (PMP)

Worked closely with product owners to prioritize and refine the product backlog

Coordinated release planning and ensure timely delivery of high-quality software

Resolved conflicts and removed impediments to keep the team productive

Successfully implemented datacenter, cloud, and network infrastructure solutions

Managed the cyber security program for the USARC G-4 Systems Branch

Stayed up to date on industry trends and advancements in agile practices

Communicated effectively between technical and non-technical people

IT Program/Project Engineer (Government Contractor)

Ampcus - United States Army Reserve Command, Fort Bragg, NC

February 2018 to January 2020

Project managed the development, deployment and upgrading of software systems

Communicated effectively between technical and non-technical people

Managed multiple projects simultaneously under tight deadlines

Worked with various stakeholders to define business and systems requirements

Advised clients on project management methodologies, business processes, risk management, IT controls and related standards

Identified and evaluated complex business and technology risks, set internal controls, mitigated risks, and identify opportunities for improvement

Facilitated the use of technology-based tools and methodologies to review, design and implement products and services

Managed, maintained, and archived of all project artifacts

Worked closely with product owners to prioritize and refine the product backlog

Developed project and subsidiary plans for system integration

Managed contracts and government relationships

Effectively managed stakeholder relationships and communication

Provided executive status updates both written and verbal

Monitored and reported project progress, risks, and issues to stakeholders

Prepared detailed, thorough, and polished documentation for executive level review

Closed projects and finalizing all project documents

Resolved conflicts and remove impediments to keep the team productive

Tracked project progress, timelines, issues, risks

Led and managed agile and waterfall software development from inception to completion

Implemented configuration management and change control policies

Coordinated release planning and ensure timely delivery of high-quality software

Adhered to PMO standards for project documentation, deliverables, and management

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Successfully followed network protocols, security procedures and operations for enterprise licensing

Worked closely with multiple application development teams to facilitate creation of requirements, design, sizing metrics, and related cost of project hardware, software, storage, and resources

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Implemented datacenter, cloud, and network infrastructure solutions

Fostered a collaborative and innovative team culture focused on continuous improvement

Stayed up to date on industry trends and advancements in agile practices

Program Manager (Government Contractor)

ICP - United States Army Reserve Command, Fort Bragg, NC

November 2016 to February 2018

Provided qualified labor and management necessary to perform all logistics support services in a cost effective, safe, and environmental sound manner

Developed, published, and monitored the overarching project charters, project plans, and project schedules of governance

Monitored and reported project progress, risks, and issues to stakeholders

Coordinated configuration management efforts to provide enterprise-wide dissemination and access supporting/follow-on work orders and tasks to include Service Level Management, Service Level Agreements and Service Design

Fostered a collaborative and innovative team culture focused on continuous improvement

Worked closely with product owners to prioritize and refine the product backlog

Coordinated release planning and ensure timely delivery of high-quality software

Established a centralized Program Management Office (PMO) structure employing current industry “Best Practice" and Government standards

Created agendas, and produced meeting minutes for all project-level forums required to accomplish the project, including teleconferences and face-to-face meetings

Created, reviewed, and coordinated programmatic documentation such as Program/Project Charters, plans, briefings, Standard Operating Procedures, business plans, Memorandum of Agreements (MOAs)and other documents as required

Created, monitored, revised, and tracked tasked project schedules

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Developed a program and project management approach integrated into the USARC change and release management process models to ensure key milestones in each project aligns with the review gates

Coordinated with identified stakeholders to make sure they are aware of the status of the change and can be engaged in the process to ensure the operational capability of the system meets original requirements

Coordinated, managed, and monitored all activities related to the project execution, monitoring the action items activities

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Conducted Program/Project Management Review (PMRs) with various contractors and government personnel. The preferred candidate shall support the PMO, as necessary, to meet the review objectives

Implemented datacenter, cloud, and network infrastructure solutions

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Developed and delivered program/project artifacts to the PMO for any assigned program/project

Led and managed agile and waterfall software development from inception to completion

Resolved conflicts and remove impediments to keep the team productive

Stayed up to date on industry trends and advancements in agile practices

Communicated effectively between technical and non-technical people

Staff Assistant/Project Manager

Department of Veterans Affairs - Fayetteville, NC

October 2013 to November 2016

Responsible for the overall implementation of the new VA (Veterans Administration) Fayetteville, NC Healthcare Center; to include the construction, movement (equipment and personnel) and facility operations

Defined project success criteria and disseminate them to involved parties throughout project life cycle

Served and headed various committees as designated by the associate director

Developed requests for proposals (RFP) for external services

Set and continually managed project expectations with stakeholders

Built and maintained effective relationships and rapport with the business community

Ensuring the coordination of proper review of design and drawings, monitoring, and managing contracted design of large and complex construction projects on sites with diverse climatic, geographic, and environmental conditions

Created processes, performed inspections, and conducted training related to life safety, fire safety, and infection control

Planed and scheduled project timelines and milestones using appropriate tools

Served as liaison between potential prime contractors and potential sub-contractors and service providers

Build, developed, and grew any business relationships vital to the success of the project

Oversaw; contracted A/E firms to ensure design team is applying the latest design and construction techniques, energy conservation and life cycle cost measures in preparing plans and specifications for modern or historic buildings, used as medical facilities, offices, industrial facilities, utilities, dining facilities, warehouse, and other multi-mission Veterans Affairs facilities

Oversaw the financial administration of fund control points

Led and managed agile and waterfall software development from inception to completion

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Collected, organized, documented, analyzed, and reported all matters related to regulatory agencies (The Joint Commission, DHEC, Fire Marshall, OSHA, etc.)

Resolved conflicts and remove impediments to keep the team productive

Stayed up to date on industry trends and advancements in agile practices

Communicated effectively between technical and non-technical people

Displayed a wide range of qualitative and/or quantitative methods for assessment and improvement of program effectiveness or the improvement of complex management processes and systems; knowledge of basic financial and contractual management due to requirements to prepare budget information

Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate

Delegate tasks and responsibilities to appropriate personnel

Oversaw the review process of the review and final drafts of the assessment and implementation plan

Organized and directed teams study work and to negotiate effectively with management to accept and implement recommendations where the proposals involve substantial resources, require extensive changes in established procedures or may conflict with the desires of the activity studied

Managed all permitting for the facility (electric, gas, boiler emissions, utilities, etc.)

Developed best practices and tools for project execution and management

Prepared a strategy to execute the implementation plan for the recommendations made in the report

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Monitored and reported project progress, risks, and issues to stakeholders

Fostered a collaborative and innovative team culture focused on continuous improvement

Developed new approaches to and assimilate the lasts developments in the project management field and incorporate them into technical guidance

Participated in The Joint Commission, life safety, utilities, and fire safety management operations

Identified and resolved issues or conflicts with appropriate personnel

Determined the frequency of status reports, analyze results, and troubleshoot problem areas

Conducted project postmortems and create a recommendations report to identify successful and unsuccessful projects elements

Implemented datacenter, cloud, and network infrastructure solutions

Worked closely with product owners to prioritize and refine the product backlog

Coordinated release planning and ensure timely delivery of high-quality software

Program/Project Manager

TechSystems - Charlotte, NC

January 2014 to October 2014

Defined project success criteria and disseminate them to involved parties throughout project life cycle

Resolved conflicts and remove impediments to keep the team productive

Stayed up to date on industry trends and advancements in agile practices

Communicated effectively between technical and non-technical people

Provided technical installation support to field technicians

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Monitored and reported project progress, risks, and issues to stakeholders

Fostered a collaborative and innovative team culture focused on continuous improvement

Identified and resolved issues or conflicts with appropriate personnel

Responded to, reviews, and approves operational quality of system equipment

Led and managed agile and waterfall software development from inception to completion

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Developed requests for proposals (RFP) for external services

Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate

Prepared a strategy to execute the implementation plan for the recommendations made in the report

Performed duties as liaison between site Leadership and technical ITIP team; discusses strategy, IT goals and challenges with site Leadership and works with ITIP team to develop/implement technical solutions

Developed best practices and tools for project execution and management

Build, developed, and grew any business relationships vital to the success of the project

Planed and scheduled project timelines and milestones using appropriate tools

Delegate tasks and responsibilities to appropriate personnel

Oversaw the financial administration of fund control points

Tracked project milestones and deliverables

Conducted site surveys of customer sites and plans and designs systems installations

Set and continually managed project expectations with stakeholders

Resolved customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements

Oversaw the review process of the review and final drafts of the assessment and implementation plan

Communicated project status, deliverables, priorities, and contingencies

Serve as liaison between potential prime contractors and potential sub-contractors and service providers

Functioned as liaison between project team members, customers, and installation team to ensure project is implemented seamlessly

Troubleshot, diagnosed, and applied logical solutions to installation problems

Determined the frequency of status reports, analyze results, and troubleshoot problem areas

Conducted project postmortems and create a recommendations report to identify successful and unsuccessful projects elements

Worked closely with product owners to prioritize and refine the product backlog

Coordinated release planning and ensure timely delivery of high-quality software

(Director Level) Program/Project Manager

PrimeFlight Aviation - Charlotte, NC

June 2013 to January 2014

Successfully managed multiple large-scale projects at one time to ensure operational compliance and integrity

Worked closely with product owners to prioritize and refine the product backlog

Coordinated release planning and ensure timely delivery of high-quality software

Defined project success criteria and disseminate them to involved parties throughout project life cycle

Resolved conflicts and remove impediments to keep the team productive

Stayed up to date on industry trends and advancements in agile practices

Communicated effectively between technical and non-technical people

Prepared a strategy to execute the implementation plan for the recommendations made in the report

Remotely project managed the hardware expansion and software upgrades of key client systems

Developed requests for proposals (RFP) for external services

Serve as liaison between potential prime contractors and potential sub-contractors and service providers

Applied both traditional and agile project management concepts as it relates to strategic planning, project planning and risk management

Oversaw the review process of the review and final drafts of the assessment and implementation plan

Developed and implemented cost effective project initiatives which increased company value and profitability

Developed best practices and tools for project execution and management

Build, developed, and grew any business relationships vital to the success of the project

Oversaw the financial administration of fund control points

Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate

Project managed the full cycle of software development using agile methodologies

Set and continually managed project expectations with stakeholders

Delegate tasks and responsibilities to appropriate personnel

Build and maintained effective relationships and rapport with the business community

Tracked project milestones and deliverables

Led and managed agile and waterfall software development from inception to completion

Collaborated with cross-functional teams to define project scope, goals, and deliverables

Implemented and maintained agile methodologies, ensuring teams adhere to best practices

Planed and scheduled project timelines and milestones using appropriate tools

Identified and resolved issues or conflicts with appropriate personnel

Determined the frequency of status reports, analyze results, and troubleshoot problem areas

Conducted project postmortems and create a recommendations report to identify successful and unsuccessful projects elements

Facilitated daily stand-up meetings, sprint planning, and retrospective sessions

Monitored and reported project progress, risks, and issues to stakeholders

Fostered a collaborative and innovative team culture focused on continuous improvement

Program Manager Information Assurance (SA)

United States Army - Kabul, AF

January 2012 to March 2013

Project managed the full life cycle of a base-wide Windows 7 migration project to include: building, imaging (with associated data transfer), and deploying Windows 7 PCs; upgrade necessary to ensure information assurance and network security

Developed requests for proposals (RFP) for external services

Delegate tasks and responsibilities to appropriate personnel

Defined project success criteria and disseminate them to involved parties throughout project life cycle

Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate

Successfully constructed project plans for the decommissioning and installation of servers

Conducted project postmortems and create a recommendations report in order to identify successful and unsuccessful projects elements

Planed and scheduled project timelines and milestones using appropriate tools• Serve as liaison between potential prime contractors and potential sub-contractors and service providers

Project managed the Server Decommission Project (decommissioned old physical servers) for three separate autonomous networks

Set and continually managed project expectations with stakeholders

Constructed a knowledgebase containing all Data Center Hardware to include historical activity associated with each asset

Tracked project milestones and deliverables

Oversaw the review process of the review and final drafts of the assessment and implementation plan

Project managed the Server Conversion Project (physical to virtual) for three separate autonomous networks

Developed best practices and tools for project execution and management

Build, developed, and grew any business relationships vital to the success of the project

Prepared a strategy to execute the implementation plan for the recommendations made in the report

Identified and resolved issues or conflicts with appropriate personnel

Determined the frequency of status reports, analyze results and troubleshoot problem areas

Instructor of Information Technology

ITT Technical Institute - Denver, CO

May 2009 to December 2012

Instructed 130+ information technology students on Windows, Cisco, servers, and computer networks

Conducted academic counseling for 100+ students by providing regular, accurate, and timely feedback to each student

Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate

Planned, coordinated, and implemented nine academic and certification programs, as well as professional associations

Taught material from approved curriculum and develops daily lesson plans to include instructional aids

Completed professional development and in-service activities in accordance with college standards

Identified and resolved issues or conflicts with appropriate personnel

Determined the frequency of status reports, analyze results, and troubleshoot problem areas

Program/Project Manager (LECA-Law Enforcement Communication Assist)

Immigrations & Customs Enforcement - Denver, CO

April 2009 to December 2011

Project managed the movement of mission essential hardware and software from facility to facility (PC, software, middleware, scanners, faxes, and infrastructure equipment)

Prepared a strategy to execute the implementation plan for the recommendations made in the report

Developed requests for proposals (RFP) for external services

Led project initiative relevant to automated systems and databases to gather information and complete multiple special projects for outside law enforcement agencies

Defined project success criteria and disseminate them to involved parties throughout project life cycle

Oversaw the review process of the review and final drafts of the assessment and implementation plan

Project managed the installation of equipment and upgrades to commercial security systems

Conducted project postmortems and create a recommendations report to identify successful and unsuccessful projects elements

Build, developed, and grew any business relationships vital to the success of the project

Tracked project milestones and deliverables

Identified and resolved issues or conflicts with appropriate personnel

Set and continually managed project expectations with stakeholders

Instructed 100+ personnel, including special agents and support personnel, on various automated systems and databases at the Denver Enforcement and Removal Operations Office

Developed



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