Professional Summary
A seasoned project management professional with over twenty years of experience Leading projects leveraging traditional, agile, and lean frameworks in both the public and private sectors.
Work Experience
Agile Software Project Manager – IT/OT Support
Boston Government Services
May 2024 to Present
Lead and managed agile and waterfall software development from inception to completion
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Monitored and reported project progress, risks, and issues to stakeholders
Fostered a collaborative and innovative team culture focused on continuous improvement
Worked closely with product owners to prioritize and refine the product backlog
Coordinated release planning and ensure timely delivery of high-quality software
Resolved conflicts and remove impediments to keep the team productive
Stayed updated on industry trends and advancements in agile practices
Communicated effectively between technical and non-technical people
Operated successfully as an Agile Project Manager in a software development environment
Demonstrated a strong understanding of agile methodologies (Scrum, Kanban, etc.)
Exercised excellent communication and leadership skills
Adapted quickly to changing priorities and navigate ambiguity
Effectively used project management tools and software development lifecycle
Leveraged certifications such as Certified ScrumMaster (CSM), PMP, and CASM
IT Software Project Manager 2
Vets4Heroes – Savannah River Site (SRS)
January 2022 to May 2024
Led and managed agile and waterfall software development from inception to completion
Built and developed a project team to ensure maximum performance, providing purpose, direction and motivation
Acted as a technical project management advisor to assigned project management teams, peers, less experienced project managers, SRS senior management, and external customers
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Led projects according to DOE Order requirements and Regulations through deployment, identifying schedules, scopes, budget estimations, and project implementation plans
Established project costs, schedule, and technical baselines while providing effective Leadership of project staff and matrixed personnel to control baselines
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Utilized input from senior managers, program managers, and plan staff to assist in the development of annual manpower forecasts needed to support multi-year projects
Managed project efforts with strong attention to detail to ensure project progress is within schedule, cost, technical, environmental, and legal baselines
Coordinated release planning and ensure timely delivery of high-quality software
Resolved conflicts and removed impediments to keep the team productive
Managed a diverse portfolio of lab renovations to support customer mission needs, greenfield project development, general plant projects, as well as other technical and diverse projects that support the growing research mission of the Savannah River National Lab (SRNL) and our Nation
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Developed Life Cycle scope, cost and schedule estimates for projects consistent with DOE funding guidance
Negotiated program priorities with regulatory agencies and obtain approval of regulatory documents, innovative technology, and remedial actions
Monitored and reported project progress, risks, and issues to stakeholders
Initiated and delivered concise and accurate oral and written presentations to internal and external customers on project status, changes, and alternative approaches
Ensured timely submittal of all required progress and status reports
Established productivity improvement goals and implementation plans by evaluating DOE reviews and audit, assigning sponsors, and tracking progress
Fostered a collaborative and innovative team culture focused on continuous improvement
Established baseline schedules and costs for the current work year plan, annual operating plan, and five-year budget baseline for assigned projects
Assisted the out-year planning Manager with upcoming project visions that support the new and exciting technology that will support the ongoing research missions that will be executed at SRNL and throughout the country
Worked closely with product owners to prioritize and refine the product backlog
Stayed up to date on industry trends and advancements in agile practices
Communicated effectively between technical and non-technical people
Project Manager
Indian Township Solutions - Remote
June 2021 to December 2021
Led and managed agile and waterfall software development from inception to completion
Prepared executive level briefs, summaries, presentations, situation reports, management reports and other high-level communications
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Communicated effectively between technical and non-technical people
Oversaw projects from original concept through final implementation
Interfaced with all functional areas of the contract
Fostered a collaborative and innovative team culture focused on continuous improvement
Developed work plans, schedules, project estimates, resource plans, and status reports
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Conducted project meetings and is responsible for deliverable tracking and analysis
Ensured contract deliverable adheres to quality standards
Coordinated release planning and ensure timely delivery of high-quality software
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Managed the integration of all contract tasks and tracks and reviews deliverables
Forecasted potential schedule delays and develops alternate plans
Took proactive steps to minimize delays in project deliverables
Monitored and reported project progress, risks, and issues to stakeholders
Resolved conflicts and removed impediments to keep the team productive
Prepared status reports using data prepared by Project Analysts
Communicated regularly with management regarding the program’s status and any problems or potential problems
Worked closely with product owners to prioritize and refine the product backlog
Stayed up to date on industry trends and advancements in agile practices
Deputy Program Manager (Government Contractor)
MILVETS - United States Army Reserve Command, Fort Bragg, NC
January 2020 to June 2021
Led and managed agile and waterfall software development from inception to completion
Served as the subject matter expert to corporate Leadership on identifying, qualifying, and capturing contractual requirements
Successfully met all contractual performance standards and deliverables to ensure customer satisfaction
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Provided management and oversight for all activities identified in the Statement of Work (SOW)
Managed, directed, and administered quality assurance standards for the entire program
Served as the primary point of contact for all work being performed under this contract, including work performed by subcontractors
Monitored and reported project progress, risks, and issues to stakeholders
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Recruited, screened, and selected personnel for task order assignments
Provided financial management and technical delivery oversight of the contract
Submitted reports to corporate Leadership; monthly, quarterly, semi-annual, and annually
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Executed program efforts in accordance with customer requirements and potential design constraints
Built and improved processes and procedures to improve team performance and increase client satisfaction
Fostered a collaborative and innovative team culture focused on continuous improvement
Hosted and facilitated monthly Task Order Activity and Status Meetings with government stakeholders
Prepared and updated Project Management Plans (PMP)
Worked closely with product owners to prioritize and refine the product backlog
Coordinated release planning and ensure timely delivery of high-quality software
Resolved conflicts and removed impediments to keep the team productive
Successfully implemented datacenter, cloud, and network infrastructure solutions
Managed the cyber security program for the USARC G-4 Systems Branch
Stayed up to date on industry trends and advancements in agile practices
Communicated effectively between technical and non-technical people
IT Program/Project Engineer (Government Contractor)
Ampcus - United States Army Reserve Command, Fort Bragg, NC
February 2018 to January 2020
Project managed the development, deployment and upgrading of software systems
Communicated effectively between technical and non-technical people
Managed multiple projects simultaneously under tight deadlines
Worked with various stakeholders to define business and systems requirements
Advised clients on project management methodologies, business processes, risk management, IT controls and related standards
Identified and evaluated complex business and technology risks, set internal controls, mitigated risks, and identify opportunities for improvement
Facilitated the use of technology-based tools and methodologies to review, design and implement products and services
Managed, maintained, and archived of all project artifacts
Worked closely with product owners to prioritize and refine the product backlog
Developed project and subsidiary plans for system integration
Managed contracts and government relationships
Effectively managed stakeholder relationships and communication
Provided executive status updates both written and verbal
Monitored and reported project progress, risks, and issues to stakeholders
Prepared detailed, thorough, and polished documentation for executive level review
Closed projects and finalizing all project documents
Resolved conflicts and remove impediments to keep the team productive
Tracked project progress, timelines, issues, risks
Led and managed agile and waterfall software development from inception to completion
Implemented configuration management and change control policies
Coordinated release planning and ensure timely delivery of high-quality software
Adhered to PMO standards for project documentation, deliverables, and management
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Successfully followed network protocols, security procedures and operations for enterprise licensing
Worked closely with multiple application development teams to facilitate creation of requirements, design, sizing metrics, and related cost of project hardware, software, storage, and resources
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Implemented datacenter, cloud, and network infrastructure solutions
Fostered a collaborative and innovative team culture focused on continuous improvement
Stayed up to date on industry trends and advancements in agile practices
Program Manager (Government Contractor)
ICP - United States Army Reserve Command, Fort Bragg, NC
November 2016 to February 2018
Provided qualified labor and management necessary to perform all logistics support services in a cost effective, safe, and environmental sound manner
Developed, published, and monitored the overarching project charters, project plans, and project schedules of governance
Monitored and reported project progress, risks, and issues to stakeholders
Coordinated configuration management efforts to provide enterprise-wide dissemination and access supporting/follow-on work orders and tasks to include Service Level Management, Service Level Agreements and Service Design
Fostered a collaborative and innovative team culture focused on continuous improvement
Worked closely with product owners to prioritize and refine the product backlog
Coordinated release planning and ensure timely delivery of high-quality software
Established a centralized Program Management Office (PMO) structure employing current industry “Best Practice" and Government standards
Created agendas, and produced meeting minutes for all project-level forums required to accomplish the project, including teleconferences and face-to-face meetings
Created, reviewed, and coordinated programmatic documentation such as Program/Project Charters, plans, briefings, Standard Operating Procedures, business plans, Memorandum of Agreements (MOAs)and other documents as required
Created, monitored, revised, and tracked tasked project schedules
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Developed a program and project management approach integrated into the USARC change and release management process models to ensure key milestones in each project aligns with the review gates
Coordinated with identified stakeholders to make sure they are aware of the status of the change and can be engaged in the process to ensure the operational capability of the system meets original requirements
Coordinated, managed, and monitored all activities related to the project execution, monitoring the action items activities
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Conducted Program/Project Management Review (PMRs) with various contractors and government personnel. The preferred candidate shall support the PMO, as necessary, to meet the review objectives
Implemented datacenter, cloud, and network infrastructure solutions
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Developed and delivered program/project artifacts to the PMO for any assigned program/project
Led and managed agile and waterfall software development from inception to completion
Resolved conflicts and remove impediments to keep the team productive
Stayed up to date on industry trends and advancements in agile practices
Communicated effectively between technical and non-technical people
Staff Assistant/Project Manager
Department of Veterans Affairs - Fayetteville, NC
October 2013 to November 2016
Responsible for the overall implementation of the new VA (Veterans Administration) Fayetteville, NC Healthcare Center; to include the construction, movement (equipment and personnel) and facility operations
Defined project success criteria and disseminate them to involved parties throughout project life cycle
Served and headed various committees as designated by the associate director
Developed requests for proposals (RFP) for external services
Set and continually managed project expectations with stakeholders
Built and maintained effective relationships and rapport with the business community
Ensuring the coordination of proper review of design and drawings, monitoring, and managing contracted design of large and complex construction projects on sites with diverse climatic, geographic, and environmental conditions
Created processes, performed inspections, and conducted training related to life safety, fire safety, and infection control
Planed and scheduled project timelines and milestones using appropriate tools
Served as liaison between potential prime contractors and potential sub-contractors and service providers
Build, developed, and grew any business relationships vital to the success of the project
Oversaw; contracted A/E firms to ensure design team is applying the latest design and construction techniques, energy conservation and life cycle cost measures in preparing plans and specifications for modern or historic buildings, used as medical facilities, offices, industrial facilities, utilities, dining facilities, warehouse, and other multi-mission Veterans Affairs facilities
Oversaw the financial administration of fund control points
Led and managed agile and waterfall software development from inception to completion
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Collected, organized, documented, analyzed, and reported all matters related to regulatory agencies (The Joint Commission, DHEC, Fire Marshall, OSHA, etc.)
Resolved conflicts and remove impediments to keep the team productive
Stayed up to date on industry trends and advancements in agile practices
Communicated effectively between technical and non-technical people
Displayed a wide range of qualitative and/or quantitative methods for assessment and improvement of program effectiveness or the improvement of complex management processes and systems; knowledge of basic financial and contractual management due to requirements to prepare budget information
Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate
Delegate tasks and responsibilities to appropriate personnel
Oversaw the review process of the review and final drafts of the assessment and implementation plan
Organized and directed teams study work and to negotiate effectively with management to accept and implement recommendations where the proposals involve substantial resources, require extensive changes in established procedures or may conflict with the desires of the activity studied
Managed all permitting for the facility (electric, gas, boiler emissions, utilities, etc.)
Developed best practices and tools for project execution and management
Prepared a strategy to execute the implementation plan for the recommendations made in the report
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Monitored and reported project progress, risks, and issues to stakeholders
Fostered a collaborative and innovative team culture focused on continuous improvement
Developed new approaches to and assimilate the lasts developments in the project management field and incorporate them into technical guidance
Participated in The Joint Commission, life safety, utilities, and fire safety management operations
Identified and resolved issues or conflicts with appropriate personnel
Determined the frequency of status reports, analyze results, and troubleshoot problem areas
Conducted project postmortems and create a recommendations report to identify successful and unsuccessful projects elements
Implemented datacenter, cloud, and network infrastructure solutions
Worked closely with product owners to prioritize and refine the product backlog
Coordinated release planning and ensure timely delivery of high-quality software
Program/Project Manager
TechSystems - Charlotte, NC
January 2014 to October 2014
Defined project success criteria and disseminate them to involved parties throughout project life cycle
Resolved conflicts and remove impediments to keep the team productive
Stayed up to date on industry trends and advancements in agile practices
Communicated effectively between technical and non-technical people
Provided technical installation support to field technicians
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Monitored and reported project progress, risks, and issues to stakeholders
Fostered a collaborative and innovative team culture focused on continuous improvement
Identified and resolved issues or conflicts with appropriate personnel
Responded to, reviews, and approves operational quality of system equipment
Led and managed agile and waterfall software development from inception to completion
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Developed requests for proposals (RFP) for external services
Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate
Prepared a strategy to execute the implementation plan for the recommendations made in the report
Performed duties as liaison between site Leadership and technical ITIP team; discusses strategy, IT goals and challenges with site Leadership and works with ITIP team to develop/implement technical solutions
Developed best practices and tools for project execution and management
Build, developed, and grew any business relationships vital to the success of the project
Planed and scheduled project timelines and milestones using appropriate tools
Delegate tasks and responsibilities to appropriate personnel
Oversaw the financial administration of fund control points
Tracked project milestones and deliverables
Conducted site surveys of customer sites and plans and designs systems installations
Set and continually managed project expectations with stakeholders
Resolved customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements
Oversaw the review process of the review and final drafts of the assessment and implementation plan
Communicated project status, deliverables, priorities, and contingencies
Serve as liaison between potential prime contractors and potential sub-contractors and service providers
Functioned as liaison between project team members, customers, and installation team to ensure project is implemented seamlessly
Troubleshot, diagnosed, and applied logical solutions to installation problems
Determined the frequency of status reports, analyze results, and troubleshoot problem areas
Conducted project postmortems and create a recommendations report to identify successful and unsuccessful projects elements
Worked closely with product owners to prioritize and refine the product backlog
Coordinated release planning and ensure timely delivery of high-quality software
(Director Level) Program/Project Manager
PrimeFlight Aviation - Charlotte, NC
June 2013 to January 2014
Successfully managed multiple large-scale projects at one time to ensure operational compliance and integrity
Worked closely with product owners to prioritize and refine the product backlog
Coordinated release planning and ensure timely delivery of high-quality software
Defined project success criteria and disseminate them to involved parties throughout project life cycle
Resolved conflicts and remove impediments to keep the team productive
Stayed up to date on industry trends and advancements in agile practices
Communicated effectively between technical and non-technical people
Prepared a strategy to execute the implementation plan for the recommendations made in the report
Remotely project managed the hardware expansion and software upgrades of key client systems
Developed requests for proposals (RFP) for external services
Serve as liaison between potential prime contractors and potential sub-contractors and service providers
Applied both traditional and agile project management concepts as it relates to strategic planning, project planning and risk management
Oversaw the review process of the review and final drafts of the assessment and implementation plan
Developed and implemented cost effective project initiatives which increased company value and profitability
Developed best practices and tools for project execution and management
Build, developed, and grew any business relationships vital to the success of the project
Oversaw the financial administration of fund control points
Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate
Project managed the full cycle of software development using agile methodologies
Set and continually managed project expectations with stakeholders
Delegate tasks and responsibilities to appropriate personnel
Build and maintained effective relationships and rapport with the business community
Tracked project milestones and deliverables
Led and managed agile and waterfall software development from inception to completion
Collaborated with cross-functional teams to define project scope, goals, and deliverables
Implemented and maintained agile methodologies, ensuring teams adhere to best practices
Planed and scheduled project timelines and milestones using appropriate tools
Identified and resolved issues or conflicts with appropriate personnel
Determined the frequency of status reports, analyze results, and troubleshoot problem areas
Conducted project postmortems and create a recommendations report to identify successful and unsuccessful projects elements
Facilitated daily stand-up meetings, sprint planning, and retrospective sessions
Monitored and reported project progress, risks, and issues to stakeholders
Fostered a collaborative and innovative team culture focused on continuous improvement
Program Manager Information Assurance (SA)
United States Army - Kabul, AF
January 2012 to March 2013
Project managed the full life cycle of a base-wide Windows 7 migration project to include: building, imaging (with associated data transfer), and deploying Windows 7 PCs; upgrade necessary to ensure information assurance and network security
Developed requests for proposals (RFP) for external services
Delegate tasks and responsibilities to appropriate personnel
Defined project success criteria and disseminate them to involved parties throughout project life cycle
Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate
Successfully constructed project plans for the decommissioning and installation of servers
Conducted project postmortems and create a recommendations report in order to identify successful and unsuccessful projects elements
Planed and scheduled project timelines and milestones using appropriate tools• Serve as liaison between potential prime contractors and potential sub-contractors and service providers
Project managed the Server Decommission Project (decommissioned old physical servers) for three separate autonomous networks
Set and continually managed project expectations with stakeholders
Constructed a knowledgebase containing all Data Center Hardware to include historical activity associated with each asset
Tracked project milestones and deliverables
Oversaw the review process of the review and final drafts of the assessment and implementation plan
Project managed the Server Conversion Project (physical to virtual) for three separate autonomous networks
Developed best practices and tools for project execution and management
Build, developed, and grew any business relationships vital to the success of the project
Prepared a strategy to execute the implementation plan for the recommendations made in the report
Identified and resolved issues or conflicts with appropriate personnel
Determined the frequency of status reports, analyze results and troubleshoot problem areas
Instructor of Information Technology
ITT Technical Institute - Denver, CO
May 2009 to December 2012
Instructed 130+ information technology students on Windows, Cisco, servers, and computer networks
Conducted academic counseling for 100+ students by providing regular, accurate, and timely feedback to each student
Developed and deliver progress reports, proposals, requirement documentation, and presentations as appropriate
Planned, coordinated, and implemented nine academic and certification programs, as well as professional associations
Taught material from approved curriculum and develops daily lesson plans to include instructional aids
Completed professional development and in-service activities in accordance with college standards
Identified and resolved issues or conflicts with appropriate personnel
Determined the frequency of status reports, analyze results, and troubleshoot problem areas
Program/Project Manager (LECA-Law Enforcement Communication Assist)
Immigrations & Customs Enforcement - Denver, CO
April 2009 to December 2011
Project managed the movement of mission essential hardware and software from facility to facility (PC, software, middleware, scanners, faxes, and infrastructure equipment)
Prepared a strategy to execute the implementation plan for the recommendations made in the report
Developed requests for proposals (RFP) for external services
Led project initiative relevant to automated systems and databases to gather information and complete multiple special projects for outside law enforcement agencies
Defined project success criteria and disseminate them to involved parties throughout project life cycle
Oversaw the review process of the review and final drafts of the assessment and implementation plan
Project managed the installation of equipment and upgrades to commercial security systems
Conducted project postmortems and create a recommendations report to identify successful and unsuccessful projects elements
Build, developed, and grew any business relationships vital to the success of the project
Tracked project milestones and deliverables
Identified and resolved issues or conflicts with appropriate personnel
Set and continually managed project expectations with stakeholders
Instructed 100+ personnel, including special agents and support personnel, on various automated systems and databases at the Denver Enforcement and Removal Operations Office
Developed