Customer Services
Resume:
Malaysha Bush
Washington, DC *****
*************@*****.***
Willing to relocate to: Washington, DC - Maryland - Miami, FL Authorized to work in the US for any employer
Work Experience
Bakery Associate
District Donuts-Washington, DC
January 2022 to June 2022
Fry and decorate the donuts and get them ready for shipment and personal delivery and order Food Service Worker
Soxdexo-Washington, DC
February 2021 to August 2021
assist in setup and serving of food will include cleaning and sanitizing equipment and work stations. while helping the chef prep food for lunch, dinner and Sunday brunch. Front Desk Concierge
Mb Staffing Services-Washington, DC
February 2020 to December 2020
• Issued room keys and escort instructions to bellhops
• Assisted guests with any special requests during their visits.
• Contacted housekeeping or maintenance staff when guests reported problems.
• Recommended top dining and entertainment options for guests in the Washington D.C area.
• Answered department telephone calls within 3 or less rings, using correct salutations and telephone etiquette.
• Greeted all quests in a courteous and professional manner.
• Entered information into computer databases.
• Processed and routed incoming mail.
Updated daily logs for tracking file movements.
• Retrieved requested files and delivered to appropriate personnel. Stock Associate
ZARA-Washington, DC
September 2019 to September 2020
responsible for the receiving, unpacking, processing, organizing, storing, packaging, and labeling merchandise. sometimes open the store when manager running late sometimes will be a cashier Park Operations Team Member ( great cats) etc
Smithsonian National Zoological Park-Washington, DC December 2019 to August 2020
Store Clerk/Customer Service
Harris Teeter-Washington, DC
October 2019 to December 2019
Carry out various supportive roles within the store. Primary job duties include bagging groceries, assisting customers in carrying groceries, and retrieving shopping carts from store parking lots. Baggers interact with patrons regularly and must possess personable attributes. The position requires associates to work quickly while providing excellent customer service. Excellent communication skills and strong work ethics benefit potential baggers.
Food Runner
Nando's-Washington, DC
April 2019 to December 2019
Welcoming guests to their sites handing the order to the chef, double checking orders, matching the food ticket to the customer, and refilling customer's drinks. While checking up on other customers making sure everything is okay with their food.
Departmental Rotating Associate ( Summer Paid Intern ) Residence Inn by Marriott-Washington, DC
June 2018 to August 2018
• Participated in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions
• Fully immersed in the day-to-day operations of a hotel Office Assistant ( Summer Paid Intern )
Washington Math & Science High School
June 2017 to August 2017
Handling incoming calls and other communications.
• Managing filing system
• Greeting clients and visitors as needed
• Performing general office clerk duties and errands. Education
High school diploma
Maya Angelou Public Charter high School - Washington, DC November 2018 to June 2020
Skills
• Customer Service Skills (3 years)
• Hospitality Experience (4 years)
• Cashier (Less than 1 year)
• Guest Services (1 year)
• Restaurant experience (3 years)
• Host/hostess experience (3 years)
• Hotel Management (Less than 1 year)
• Shipping & Receiving (Less than 1 year)
• Food preparation (1 year)
• Food service (3 years)
• Kitchen experience (3 years)
• Revenue Management (Less than 1 year)
• Cleaning Experience (2 years)
• Office Management
• Hotel experience
• Analysis skills
• Leadership
• Pricing
• Events management
• Property management
• Guest relations
• Human resources
• ServiceNow
• Google Docs
• Hospitality
• Customer service
• Restaurant experience
• Guest services
• Serving
• Cooking
• Baking
• Yardi
• Pizza experience
• Supervising experience
• Cocktail experience
• Computer skills
• Communication skills
• English
• Front desk
• Hotel experience
• Food preparation
• Kitchen experience
• Cash handling
• Guest relations
• Leadership
• Fashion retail
• CCTV
• Cocktail experience
• Janitorial experience
• Caregiving
• Home health
• Patient care
Certifications and Licenses
Guard Card
Peace Officer Certification
Certified Home Health Aide
CNA
OC Certification
Contact this candidate