Accounts Receivable Manager

Gary Freudenberger

* *** **** ****; Lakewood, NJ 08701

********@*****.*** ** cell # 908-***-****

PROFESSIONAL PROFILE

Highly motivated, results oriented Manager who is adept in identifying inefficient, labor-intensive processes and streamlining them to run smoothly and efficiently. Work with upper management in resolving outstanding issues and providing strategies for future policies. Cultivate a positive relationship with customers and employees by maintaining an environment of mutual respect and strong work ethics.

CORE COMPETENCIES

Strong Communication

Audit Support

Performance Improvement

Staff Training

Schedule/Report Preparation

Workflow Planning

Policy Development

Analytical Thinking

Highly Organized

Attention to Detail

Problem Resolution

Time Management

PROJECT MANAGEMENT EXPERIENCE

Researched cost analysis to figure out profitability and ROI for a company to switch telecommunication providers at Jivetel

Ordered the components necessary for the new systems and found technicians to handle the installations.

Located trainers to come in to teach the staff how to use the new systems.

Sent invoices out to customers and ensured payment went out to technicians for their services.

ACCOUNTS RECEIVABLE/COLLECTIONS

Collected $500K+ past due from a China account, and negotiated and settled Walmart shortage claims at C-Life Group

Settled freight claims with carrier 100% and prevented loss via fraud with Burlington $350K.

Managed collecting 100% miss-delivered Urban Outfitters shipment 100% successfully.

Tele-Supervised staff of 5 clerks and ensured their work was done timely and efficiently.

Worked closely with principal in identifying problem accounts, and analyzed accounts for accuracy at S Bertram

Revamped and streamlined processes with a proactive approach to chargeback resolution at Children’s Apparel Network

Maintained customer portals access, followed up on emails and phone calls, and handled domestic letters of credit.

Communicated and worked closely with CFO and owner on major accounts with credit issues.

Supervised all US Customs claims, and followed up with customs brokers at International Bond & Marine Brokerage

Prioritized claims, and initiated importers involvement to settle claims.

Oversaw the daily operations and oversaw 7 sets of financial books, with gross yearly sales of $50M-$60M at Cherry Stix

Responsible for sales accounts including Walmart, Nordstrom, Marshalls, and Burlington

Monitored in-house accounts and utilized CIT Factoring services for remainder of accounts.

RELEVANT WORK HISTORY

Artisan 34 LLC, Hazlet NJ – Accounts Receivable Manager 2023 –Present

C-Life Group, New York, NY – Accounts Receivable Supervisor 2019 – 2022

Skills: Auditing · Cash Application · Client Relations · Communication · Supervisory Skills · Customer Contact · Business Analysis · Customer Retention · A/R Collections · Customer Experience · Application Development · Teamwork · Collections Management · Fashion · Customer Service Management

S. Bertram, Linden, NJ – Accounts Receivable Supervisor 2018 – 2019

Review all outstanding accounts, review cash applications for accuracy. contact customers regarding balances, provide invoice copies, POD's as necessary.

Children's Apparel Network, Elizabeth, NJ – Accounts Receivable Supervisor 2017 – 2018

Skills: Auditing · Cash Application · Client Relations · Communication · Supervisory Skills · Customer Contact · Business Analysis · Customer Retention · A/R Collections · Customer Experience · Application Development · Teamwork · Collections Management · Fashion · Customer Service Management

International Bond & Marine Brokerage, Hoboken, NJ – Manager Claims 2014 – 2016

Liquidated damages.

Skills: Client Relations · Communication · Supervisory Skills · Customer Contact · Business Analysis · Customer Retention · A/R Collections · Customer Experience · Teamwork · Collections Management

Cherry Stix, LTD, New York, NY – Credit/Collections Manager 1988 – 2014

Manages the day-to-day operations for a conglomerate seller of apparel and backpacks distributed internationally, across the US and Canada.

• Finance – Oversees 7 sets of financial books, with gross yearly sales of $50MM - $60MM. Major retail clients include Walmart, Nordstrom, Marshalls and Burlington Coats.

• Staff – Hires, trains, prioritizes tasks and mentors staff in all facets of collecting, reconciling and combatting chargebacks. Trained employees with no prior work experience to become collectors of major retailers such as Walmart. Builds relationships with sales staff, keeping them abreast of pertinent client activity.

• Credit Risk – Part of a team that determines credit worthiness of potential clients. Closely monitors in-house accounts and utilizes CIT Factoring services for remainder of accounts. Minimizes bad debt write-offs by comprehensive credit review of customer base and sets appropriate credit limits.

• Chargebacks – Vigorously contests chargebacks. Successful in reversing 90% of disputes.

• Divisions Set-Up -Created Canadian divisions to mirror operations in the United States thereby curtailing operating expenses. Worked closely with Canadian staff to ensure smooth operation.

• Partnerships - Instrumental in the successful partnership of Spray ground Backpack Company with Cherry Stix, LTD. Manages their credit and collections division, freeing owners to concentrate on Product Design, Marketing and Sales. Additional partnership involvement includes an intimate apparel firm that became part of the company.

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• Networking – Adept in building positive business relationships with credit managers to ensure expedited processing of order requests.

EDUCATION: Bramson ORT, New York, NY – BA in Business Administration

RELEVANT SKILLS: Microsoft Word, Excel, PowerPoint, and Outlook; Google Drive; Basic QuickBooks; Customer Portals (Retail-Link, TJX, Costco, Target, JC Penney); Notary Public; NYS EMT

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