Business Analyst Azure Devops

SUMMARY:

Results-driven Business Analyst with *+ years of experience in requirements gathering, documentation, and stakeholder management.

Proficient in translating business needs into actionable comprehensive documentation, including use case specifications and functional requirements.

Adept at guiding development teams using Agile, Scrum, and Waterfall methodologies.

Proven success in defining and delivering comprehensive functional requirements across diverse industries, including eCommerce, IT, Telecom, Education, Retail, Entertainment, Media, and Nonprofit and Social Services.

Possesses strong analytical abilities and a deep understanding of SDLC processes.

Skilled in collaborating with cross-functional teams, leading deep dives, and supporting the execution of different domain applications.

TECHNICAL PROFICIENCIES:

UML diagrams Requirement Gathering Requirements Analysis Scrum

SQL Power BI Tableau MS Project Microsoft Office Suite ServiceNow SharePoint

User Acceptance Testing Testing Techniques Gap Analysis Cost/Benefit Analysis

Jira/Confluence Agile/Waterfall Methodologies User Stories/Epics Visio RTM Azure DevOps

Figma Lucid Chart SDLC Impact Analysis SWOT Analysis

EDUCATION:

Master of Information Systems - University of Michigan, Dearborn, MI – 2022

Bachelor of Computer Science – S.G.B. Amravati University, Amravati, Maharashtra, India – 2015

RELEVANT EXPERIENCE:

NTT Data Services - IT Business Analyst (08/2023 – 01/2024)

Led daily standup meetings to ensure effective communication and progress tracking.

Utilized ServiceNow for streamlined request identification and categorization.

Managed project activities efficiently through Azure DevOps.

Leveraged ServiceNow for seamless teamwork, rapid information retrieval, and collaborative content and application management across the organization.

Facilitated project coordination, resource allocation, hours tracking, timesheet management, and task oversight.

University Of Michigan –

Business System Analyst intern (09/2021 – 12/2022)

Collaborated with Product Owners and Product Managers to define comprehensive functional requirements and collect business needs throughout the project lifecycle.

Leveraged data analysis to identify trends and insights, contributing to better business decision-making.

Utilized collaboration tools such as Visio, and Microsoft Office to produce thorough documentation, including process flows, user guides, functional requirements, and technical solutions.

Supported project coordination, optimizing processes, and ensuring adherence to project standards.

Took ownership of the functional delivery end-to-end.

Graduate Teaching Assistant - Dearborn, MI

Developed technology-based learning materials, visual aids, and course websites.

Utilized a range of instructional techniques to meet individual student needs and provide constructive feedback.

Administered and graded exams, assignments, papers, and projects, returning timely.

Coditas Solutions LLP –

Senior Business Analyst (01/2017 – 07/2021)

Successfully led and executed complex projects, collaborating with stakeholders at all levels.

Led JAD sessions and collaborated with technical and non-technical stakeholders to conduct comprehensive business analyses, identifying process optimization opportunities.

Translated business requirements into clear documentation using Agile and Waterfall methodologies.

Addressed risks, provided innovative solutions, and ensured project success.

Managed multiple priorities and deadlines with high attention to detail and accuracy.

Created visualization dashboards with Tableau, PowerBI, SQL, Pivot Table, and Excel.

Collaborated with UX/UI designers to translate user requirements into actionable design solutions.

Collaborated with stakeholders during UAT to ensure that reports meet requirements and that acceptable approvals are obtained.

Business Analyst

Performed gap analysis to propose strategic solutions for process improvement.

Facilitated productive collaboration among cross-functional teams.

Designed requirements specifications, UML diagrams, process flows, and domain models.

Applied strong analytical skills to identify trends and insights.

Excellent problem-solving abilities, leveraging critical thinking and innovative approaches to overcome challenges and drive positive outcomes.

Supervised and controlled requirements throughout the project lifecycle, including test design, execution, and defect tracking using industry-standard tools.

Supervised a multi-disciplinary 6-person team to design, develop, and launch an online e-commerce website, prioritized, and resolved 50+ new features and bug fixes.

Software Quality Analyst

Experienced working in an Agile (SCRUM, Kanban) environment/team focusing on sprint-by-sprint deliveries.

Led application design sessions with client teams to develop functional and technical requirements.

Conducted thorough testing across multiple phases, ensuring comprehensive test coverage.

Demonstrated proficiency in defect identification, resolution, and communication with cross-functional teams.

Experienced in identifying and reporting bugs, errors, and issues to the development team.

Experienced in writing test cases, test scripts, test plans, and creating test strategies.

Guided and supervised more junior testers.

Ability to derive test scenarios from user stories and use cases.

Evaluated error handling mechanisms within APIs to guarantee graceful degradation.

Executed regression tests on API endpoints to identify and address unintended side effects.

Involved in Evaluating error handling mechanisms within APIs to guarantee graceful degradation and informative error messages.

Involved in sprint planning, sprint review/retrospectives, and daily stand-up meetings.

Co-created testing and defect-tracking documentation with a 100% closure rate using JIRA.

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