Business Learning and Development Program Management
Resume:
ADRIAN W. VIGNEAULT
Wilmington, NC *****
******.*********@*****.*** www.linkedin.com/in/avigneault Attn: Hiring Director
My education and professional career have been anything but traditional, or the most efficient path. However, I’ve since come to realize that my unique journey has helped me gain multifaceted views and skills that help me succeed in my career and life. I started in the automotive technology trade, which taught me to take a systematic approach to solve problems. I learned to use a symptom to system approach - pinpointing the component at fault, diagnosing the cause of its failure, and implementing the solution. I use this same approach with business, finding skill gaps when developing learning programs, and consulting with clients to build or improve business processes.
What you may not gather from my resume is that I took the initiative to go back to school full time, and earn my associate and bachelor’s degrees, while I was employed full time. One of the benefits of working while attending school simultaneously was being able to immediately apply what I learned in a classroom to my work, instead of learning the theory long before real life application. My intense work and academic schedule also helped me discover that I work best when I am challenged, and I grow more professionally and personally as a result, with a servant leadership mindset. My professional career has ranged from taking an opportunity as an instructor overseas in Baghdad, Iraq; managing instructors, operations, and curriculum at a multimillion-dollar associations business academy; and consulting with clients and leadership on skill gaps and how to build their businesses learning programs and improve processes to increase revenue. My passion is working with people and their businesses to help them succeed. I am always driven and focused on my tasks and career, and I hope that what I have to offer aligns with your culture and needs. I recently graduated from the UNCW MBA program, with a focus of Entrepreneurship and Business Development at the Cameron School of Business to continue my development and passion. I enjoy the challenge and opportunities of project and program management and being able to pivot and be solution oriented when needed. Thank you for your time and consideration and I look forward to a great conversation with you soon. Adrian Vigneault
DEVELOPMENT, LEARNING, AND PROGRAM CONSULTANT
ADRIAN W. VIGNEAULT
Wilmington, NC 28411
******.*********@*****.*** www.linkedin.com/in/avigneault I am focused on the logistical and operational challenges of every project and opportunity, implementing new processes, procedures, including improving efficiency and operations with an agile mindset. I have a passion for collaborating with clients and team members with developing processes through practice and execution based on program requirements and requests. My background is based on building educational foundations and executing with the purpose of creating measurable results. Program Management Project Management Development Operations Consulting Train the Trainer
DOD Clearance: Secret
PROFESSIONAL EXPERIENCE
Edward Jones
May 2023 – Present
Senior Compliance Learning and Development Specialist
●Program and project manage on-site, hybrid, and virtual learning events and programs including Sourcing topics, speakers/facilitators/presenters, coordinating schedules, on-site and virtual production, and reporting for compliance programs.
●Evaluation of learning programs for continuous improvement and implementing participant engagement strategies to improve existing programs
Ernst and Young
January 2020 – April 2023
Senior Production Specialist
● Consult with clients on virtual facilitation technology and participant engagement techniques to provide a best-in-class learner experience and provide feedback on virtual training sessions for continuous improvement.
● Utilize SuccessFactors LMS to manage and award CPE credit and implement learning processes to Firm guidelines
● Schedule, coordinate, produce, and process virtual delivery courses in a virtual synchronous environment, delivering to all ranks and roles, including leadership across multiple service lines
● Create, update, and maintain process documentation for projects, courses, events, and virtual conferences.
● Serve as a learning consultant to transform in-person learning to a virtual environment. Truckload Carriers Association (TCA), Alexandria VA, March 2019 – November 2019
Associate Director of Education
● Maintained, updated, and improved a virtual certificate program for association subscribers focusing on job performance, safety, and retention
● Assisted in maintaining a training budget, and hiring of curriculum development personnel to improve offerings
Masslight, Ft. Belvoir Defense Technical Information Center (DTIC) May 2018 – March 2019
Training and Evaluation Consultant (DOD Contractor)
● Created, evaluated, improved, and piloted, in- person training modules and eLearning modules to support DTIC products, including instructor led, and virtual
● Serve as a consultant for adult learning best practices and delivery methods for continuous improvement using the SAM model
ADRIAN W. VIGNEAULT
Wilmington, NC 28411
******.*********@*****.*** www.linkedin.com/in/avigneault KFORCE, United States Eastern Region
October 2017 – April 2018
CONUS Master Trainer (VA Contractor) Contract with BOOZ ALLEN HAMILTON
● Administered, organized, piloted, and conducted a training program for Veterans Affairs (VA) field personnel that delivered training to transitioning US military service members into civilian world.
● Conducted train-the-trainer courses to teach adult learning principles to future trainers, with the goal of educating transitioning US military service members of their earned benefits and increasing the usage of them.
NATIONAL AUTOMOBILE DEALERS ASSOCIATION (NADA), Tysons Corner, VA August 2014 – October 2017
Senior Manager of Instructor Led Training – NADA Academy
● Managed 12 instructors, implemented classroom redesign and technology integration
● Audited and evaluated core curriculum and leadership courses, through pilot programs, and course surveys for effectiveness, consistency, and teaching styles
● Used evaluation metrics to improve and implement adult learning practices, resulting in increased student and program satisfaction and engagement
● Managed training, implementation, and administration of new classroom-based learning management system (LMS) collaboratively for hybrid/blended learning approach, complementing and enhancing instructor-led training
● Instructed and audited/evaluated both Leadership and Management Transition workshops with key stakeholders and business executives, leading to increased tenure, employee satisfaction, and lower turnover
WASHINGTON METRO AREA TRANSPORTATION AUTHORITY, Washington D.C. Oct 2013 – Jul 2014
Technical Skills Instructor
● Developed, created, and delivered a base electrical course designed to teach and train at-risk youth basic electrical theory and design, for partnered program to lead into WMATA workforce after graduation
● Performed curriculum design consisting of web-based training (WBT), textbook exercises, and lab
/ hands-on training activities, increasing student engagement and participation using ADDIE and SAM methodologies
● Created, organized, and delivered courses based on electronic and electrical circuits, including theory, laboratory, safety, and field utilization, preparing students for sponsored job positions SYSTEMS PRODUCT AND SOLUTIONS, Huntsville, AL – CONUS September 2011 – June 2013
JIEDDO Instructor / Field Service Representative (DOD Contractor) Contract with PD SYSTEMS
● Provided integrated family of systems that protect Soldiers against Improvised Explosive Devices (IEDs) as part of Joint-Improvised Explosive Device Defeat Organization (JIEDDO) Mobile Training Team (MTT) and I.E.D-Defeat and Assured Mobility Systems (AMS) as a Instructor/FSR
ADRIAN W. VIGNEAULT
Wilmington, NC 28411
******.*********@*****.*** www.linkedin.com/in/avigneault
● Taught Instruction courses to soldiers on operation, function, and handling of various Assured Mobility Systems & IED – DEFEAT systems, including the DSP, SPARK, FIDO, RHINO, and Schonstedt, increasing explosive detection and soldier survivability
● Performed Assured Mobility Systems & PMIED-DEFEAT system mechanical maintenance and repair, maintaining equipment use, training schedules, and combat readiness SYSTEM PRODUCTS AND SOLUTIONS, Baghdad, Iraq
December 2010 – September 2011
Technical Skills Instructor/SME Iraq Ministry of Interior (MOI) Contract with SAIC
● Taught Instruction courses to Iraqi Ministry of Interior (MOI) police force, and Iraqi military, on diagnostic troubleshooting, maintenance, and theory of Non-Tactical Vehicles, Hydraulic systems, Generators, and Humvee’s in fleet
● Modified curriculum and instruction for desert environment and scarce availability of parts, resulting in increased engagement, graduation rates, and equipment readiness
● Collaborated with native interpreters to revise delivery of content, better relating to the client and leading to decreased injuries and increased operational procedure knowledge Additional Experience: CAMS, Learning and Development Coordinator (Nov 2019-Jan 2020); PROTERRA, Training Developer & FSR (Dec 2017 - Feb 2018); NATIONAL CAPITAL AREA COUNCIL-BSA, Shotgun Director (Jun-Aug 2013,2014); INSIGHT SYSTEMS CORP, Arlington, VA
(Nov 2018 - Feb 2019); FCPS, Substitute Teacher (Feb 2013 – Oct 2013); SHEEHY FORD, Ford Certified Technician, Springfield, VA (Jan 2007 – Dec 2010 EDUCATION
University of North Carolina Wilmington (UNCW), Wilmington, NC Master of Business Administration (MBA), Focus on Entrepreneurship and Business Development George Mason University (GMU), Fairfax, VA; Bachelor of Individualized Studies: Military Conflict Analysis- Dean’s List
Northern Virginia Community College (NVCC), Annandale, VA; Associate of Science- Dean’s List Universal Technical Institute (UTI), Orlando, FL; Automotive Technology Certificate- Dean’s List CERTIFICATIONS
InsideOut Coaching, Kirkpatrick Evaluation Bronze Level, Army Basic Instructor Course (ABIC), MRAP Operators Train-the-Trainer Course, Franklin Covey – The Greatest Facilitator OTHER TRAINING
Adobe Creative Suite, Storyline Articulate Rise, Microsoft Office Suite, Microsoft Teams, LMS Administrator: Edvance360, SuccessFactors, Canvas, Blackboard. Basecamp Project Management Tool, Zoom, Teams, & Google Web Conferencing, Video editing, Operational Security (OPSEC) Training, Survival, Evasion, Resistance, and Escape (SERE) Training, Level B
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