Property Manager
Resume:
Heather Walker
Property Manager for Denton/Dallas County
Lewisville, TX 75067
***********@*****.***
Professional Summary
I have been a property manager for over 20 years, and I cant imagine doing anything else. For me, property management is more of calling than it is a job. I love helping new prospects find their new homes, as well as making sure the current residents feel valued. When I came across your opening, I felt compelled to apply as I think this could be a great fit as I am a self-starter, but also enjoy a collaborative culture where teamwork is encouraged. I would love to bring my experience to an innovative company such as yours and I look forward to having the chance to speak with you. Authorized to work in the US for any employer
Work Experience
Property Manager of Pegasus Villas 62+
Dominium Inc
July 2022 to Present
Managing 156 apartment homes in a 62+ senior high rise tax credit property in Dallas. A mixture of market and also 30%, 40%, 50% and 60% tax credit apartment homes. My position was eliminated when the property sold on September 25, 2023.
• Priority is maintaining all financial reporting, delinquencies, GPR and rent increases.
• I schedule all renewals, making sure that we are getting top dollar for the market rate apartments, while holding true to the limits of the tax credit units.
• I aid in processing the applications, as well as touring the community with prospective residents. I have maintained a high shop score of 96% on the most recent shop three months ago.
• I send all files to collections, as well as process the 10-day notices and the 30-day notices per the TAA lease. I conduct move ins, as well as stage vacant apartment homes.
• I also put together resident events every month which typically is a themed party of some type. The residents love the involvement that I place on the community and I love being involved just as much. One of my favorite events is NNO, along with the holiday parties, and brunches for the residents! Property Manager
Atlantic Housing-Denton, TX
October 2023 to December 2024
Managed a student housing apartment community consisting of 370 bed spaces. Managed a staff of 8. Responsible for all financial reporting, overseeing aged receivables collections, overseeing marketing, resident events, maintenance and all turns. Obtain bids for major renovations or other projects on the property. Managed the summer turn of approximately 50% of the property to be done in the 2.5 weeks allowed for turn. Since we did not have the opportunity to raise rents more so than once each year for school year my main focus was keeping costs in line with or below budget as well as resident retention. Property Manager of Larkspur Apartments
ConAm Group of Companies-Sacramento, CA
June 2009 to October 2021
• Financial reporting with over/under budget variances explained
• Overseeing renovations of the apartment homes while keeping within the ever-changing scope of design, including, but not limited, to the scheduling of all vendors and ordering of all materials for timely delivery
• Developing the budget to enhance the growth of the BSR and NOI
• Overseeing all annual cap-ex projects
• Maintaining a 97% average occupancy and an 80% average renewal retention
• Planning and organizing resident events to promote a welcoming environment for all residents Property Manager of Palm Terrace
Winn Residential-Auburn, CA
September 2004 to June 2009
• Responsible for the management of an 80-unit tax credit community
• Created the annual budget with my input on potential cap-ex projects
• Conducted all interior inspections to the requirements and standards of the Housing Authority
• Developed and ran the after-school program (a requirement for tax credit properties)
• Developed the Neighborhood Watch Program for the community and worked closely with the Chief of Police of Auburn. I also conducted many residents events, the largest being National Night Out
• I prepared all market analyses reports and conducted all outreach marketing per the tax credit requirements
• I served as an Ambassador for the Chamber of Commerce during my time at Palm Terrace Education
Bachelor's Degree in Media Communications with a minor in Business Administration
Wayne State College - Wayne, NE
August 1982 to August 1984
Skills
• Yardi
• Accounts payable
• Microsoft Word
• Account reconciliation
• Bookkeeping
• Property management
• Fair Housing regulations
• Budgeting
• Section 8
• Management
• Marketing
• Financial report writing
• Office manager experience
• General ledger accounting
• Property leasing
• ARM
• General ledger reconciliation
• Administrative experience
• Writing skills
• Customer service
• Renovation
• Microsoft Outlook
Certifications and Licenses
Housing Credits 300: On-Site Management
Present
TheoPRO1: Tax Credit Basics & Fundamentals
Present
ARM
Present
NALP
Present
Housing Credits 231: Determining Eligibility
Present
Specialist in Housing Credit Management NAHMA
Present
I have also received certifications in Housing
Credits 231 (Determining Eligibility) and 300 (On-Site Management) CAM
I received my CAM certification last May.
Winner of Communites of Quality in 2007 and 2008 for Palm Terrace
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