Certified Dementia Practitioner

Summary

Proven track record of delivering memorable activities in a compassionate and professional manner. Proven track record of recruiting and hiring volunteers and coordinating support groups through peer volunteers Proven track record of professionalism and maintaining a welcoming environment Passionate Memory Care Director with 20 years of experience providing compassionate care and following medical procedures

Dedicated and responsible with 20 years of experience keeping all staff knowledgeable in Memory Care and giving trainings on Dementia Care monthly

I've been a Cretified Dementia Practitioner since 2018 Proven track record of professionalism and excellent work performance Good with people and details, and always looking for new ways to improve processes Able to communicate with team members at all levels, provide direction, and remain open to feedback Familiar with electronic health records and regulations for hospice health care. I have compassion, the ability to make difficult decisions, strong interpersonal skills, time management, and active listening skills.

Experience

Heritage Communities Carrollton, TX

Memory Support Director 10/2024 - Present

Coordinated therapudic, recreational, social, spiritual and vibrant activities with the residents. Completed budgets and time management in an orderly fashion. I also managed the thorough opening, closing, and shift change functions to maintain operational standards each day. Reviewed financial statements and sales or activity reports to measure productivity or goal achievement. Collaborated with senior leadership to set long-term objectives for the company. Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects. Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency. Delegated work to staff, such as activities, setting priorities and goals. Assessed employee performance against established benchmarks or targets. making sure that all dementia training was done in a timely manner. Franklin Management Dallas, TX

Program Manager 02/2023 - 09/2024

Planned and delivered all activities for assisted-living, independent, living, and memory care. I deligated Memory Care training sessions to improve employee effectiveness and address areas of weakness while taking care of our residents. Evaluated individual and team business performance and identified opportunities for improvement. Collaborated with functional managers to develop program resource plans and assign program resources. Scheduled and coordinated events and activities. Developed and implemented engaging activities for social, physical, spiritual, entertainment, and social activities.Coordinated calendars, shifts and activity schedules with staff. Communicated clearly with coworkers using radio, phone and text to stay on top of operational needs. Planned, organized or led exercise routines, athletic events or arts and crafts. Provided one-on-one support to those who required additional assistance. North Park Rehab McKinney, TX

Activity Therapist 01/2021 - 01/2023

Educated families about therapeutic activities which I led with their loved one.Collaborated with multidisciplinary team members to coordinate comprehensive care for patients. Atends and participates in the Resident Care Plan meetings. Conducted admission interviews and documentations. Completed the Activity section with the MDS assessment tool. Conducted one-on-one counseling sessions with patients to identify underlying issues causing distress, fatigue, etc. with or without their loved one. I did one on one sessions with the residents when they were not able to come out of their rooms for activities. I coordinated many trainings with staff monthly educating them on the proper way to assist with activities in helping the residents.

Skills

Financial management, Client relations, Problem-solving, Time management, Communication skills, Microsoft word, Microsoft excel, Leadership, English, Documentation review, Customer service, Food service, Guest services, Sales Experience, Marketing Experience

TINA MALONE, MPA, NCCDP

318-***-**** ***************@*****.*** Anna, TX Education

Ashford University San Diego

Masters Degree/Public Administration 02/2014

3.9 GPA

Louisiana Tech University Ruston

Bachelor’s Degree /Sociology 03/1996

Full Basketball Scholarship 3.8 GPA

Certificates

Certified Dementia Practitioner

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