Business Analyst Project Management

Resume

Bino Philip Mathew

E-mail: ******@*****.***

Mobile: +1-913-***-****

Address: ***** *, ***** **. ***. 627 Overland Park, Kansas - 66221

Career Objective:

I possess around 15+ years of professional experience in areas ranging SharePoint Business Analyst & Project Management (PMO) experiences in IBM India Private Ltd. I have worked in the field of SharePoint Business Analysis and Project Management (PMO) with Chemical & Petroleum industry client

(Shell). To strive towards achieving the organization’s goal as my foremost responsibility, grow with the company in the light of success and to take initiative to fulfill the demands of a challenging job. I am ITIL V3 and CSM certified professional.

Professional Experience:

Name of the Company : IBM India Limited

Period : From April 2007 to November 2024

Designation : Client Interface Business Analyst (Royal Dutch Shell Project - Onsite) Project#3 Title: SharePoint Migration Business Analyst Duration: June 2020 – November 2024

Role: Information Management BA (Global Functions) Description: Migration of Shared drives to SharePoint Responsibilities:

Document and communicate the data migration requirements. Prepare data migration plans including migration risk, milestones, quality and business sign-off details. Contacting stakeholders to get the business details and create the documents and related information. Understanding business requirements and consult with Solution team to provide designs for implementation. Working closely with the users for setting up the SharePoint library and structure. Complete the analysis and suggest for movement of technical data. Running the shared tool (Crawler & Treesize) for drives and align it with the SharePoint site for migration activities. End-to-end analysis on server and database of the application using various tools like SM9 (Service Management Tool), ORK (Operational Reporting Kit) and CI Report. Produce Project reports and ensure that status reporting is fit to purpose, complete, timely, accurate and communicated effectively. Proactive Suggestion / Improvement to make the Knowledge Transition more effective. Participate in the Project related activities and sessions. Develop best practice, processes, and standards for effectively carrying out data migration activities. Project#2 Title: Group Records Management

Client: Qatar & Trinidad Duration: Feb 2019 – May 2020 Role: IM BA Description: Implementation GRM and NRD on each site to meet Shell compliance guidelines. Total scope was 171 site collections.

Responsibilities:

• Delivering SharePoint Trainings. • SharePoint Sites analysis (number of files, age of content, non- compliant files, security and permissions) using excel and Power BI. • Topology moves. • Liaising with IM Services to make sure records declaration happens as per business requirement. • Labelling bulk data directly with users that does not require IMS help. • GDPR screening to make sure personal data is not labelled or stored in public SharePoint. • Creating excel dashboards to represent statistics of Project Progress.

Project#1 Title: Migration Business Analyst (Downstream) Duration: July 2014 – Jan 2019

Role: IM BA

Description: Migration of Shared drives to SharePoint. Responsibilities:

Work closely with the business in gathering requirements for data migration needs. Work across multiple functional projects to understand data usage and implications for data migration. Assist in designing, planning and managing the data migration process for driving the migration plan across site owners. Document and communicate the data migration requirements. Prepare data migration plans including migration risk, milestones, quality and business sign-off details. Contacting stakeholders to get the business details and create the documents and related information. Understanding business requirements and consult with Solution team to provide designs for implementation. Working closely with the users for setting up the SharePoint library and structure. Complete the analysis and suggest for movement of technical data. Running the shared tool (Crawler & Treesize) for drives and align it with the SharePoint site for migration activities. Co-ordinate migration activities with third party vendors (T-sys. & TCS) to ensure the completion of migration activity and provide updates to Business. Complete the migration template updates and mapped the source to destination SharePoint site in the migration tool (WebUI & SMARP). Managed Activity with T-Systems to delete the Old Mount Point for the migrated servers and sent the report to management on a timely basis. Track status and report status and escalate to senior management for support at the appropriate time.

End-to-end analysis on server and database of the application using various tools like SM9 (Service Management Tool), ORK (Operational Reporting Kit) and CI Report. Produce Project reports and ensure that status reporting is fit to purpose, complete, timely, accurate and communicated effectively. Proactive Suggestion / Improvement to make the Knowledge Transition more effective. Participate in the Project related activities and sessions. Develop best practice, processes, and standards for effectively carrying out data migration activities. Project : Manage to schedule the Project in Visio

Period: From May 2010 June 2014

Designation: Scheduling Team Lead (NASCO Account)

Responsibilities:

Preparation of various reports for the Project Management Office. Managing the team and assisting the Business Area Managers and Project Managers in the project activities. Preparation of Scheduling details and Capacity Forecast as a part of Staffing Plan for the Project Office. Performing the role of a Project Manager to handle the CSR request on behalf of the scheduling Manager. Various reports like Daily, Weekly scheduling reports for Project Managers and Business area Managers. Attending the Project Management and Business area Managers Meetings updating the statuses of the scheduling processes. Training & mentoring to junior / new team members. Knowledge Transition within the team for existing Team Member or to New Joinee (Offshore & Onshore). Proactive Suggestion / Improvement to make the Knowledge Transition more effective. Promote a culture of team work and knowledge sharing within and outside the team.

Project : Manage to schedule the Project in Visio

Period: From April 2007 till May 2010

Designation: Project Management (Scheduler– NASCO Account) Responsibilities:

The main objective of the Job is scheduling work to the resources both offshore and onshore taking resource availability, skills and workload into consideration. The main tool used is Microsoft Project Planner. Working with NASCO Portfolio Project Managers / Business Area Managers to identify and meet the need by date to deliver the Project. Preparing weekly GR allocation report based on the work assigned to resources. Timely reporting and tracking of risk and issues. Ensuring schedule and effort are tracked and monitored. In maintenance projects ensuring SLA/SLO objectives are met. In Dev projects milestone targets are met Support PM in audit, assessments, PMR activities. Ensuring delivery metrics are met and submitted on time with zero delinquency as per DE process requirements. Effective Utilization matching declared targets. Effective utilization of the resources with the right assignments. Provide inputs on the scheduling data to the management. On time assignment of the Customer Support Requests within the 48 hrs. turnaround time Name of the Company: ICICI Bank Ltd

Period: From Oct 2005 till Mar 2007

Designation: Senior Executive for Relation Database Team Responsibilities:

Managing team of 21 members. Taking care of Customer leads follow up to get it completed. Getting the leads closed on time with interactive sessions with the customer. Preparing weekly reports to management based on the target completed.

Recognitions:

Awarded with Service Excellence Award (SEA) in 2nd Quarter 2012. Awarded with Delivery Excellence Award from NASCO Client in 3rd Quarter 2012. Awarded with Lean Mentor Platinum Badge for the NASCO - 2013 CSR Scheduling Process Improvement Awarded with GEMS of the Shell (from IBM) for Q3 – 2015 & Q2 - 2017. Managers Choice award in 2015 and 2018.

Awarded with GEMS of the Shell (Process Improvement) for Q1- 2020. Awarded with Delivery Excellence Award from Shell Project in Q3 - 2023. Certifications:

Professional Associate in Healthcare Management (AHM 250) - PAHM® Professional Associate in Healthcare Management (AHM 510) Certified Scrum Master CSM®

Certified in Safe Scrum Master SaFe®

Certified in ITIL® V3 Foundation.

Certified CBAP® Professional.

Additional Tools:

Good hands-on experience in Microsoft Project Planner 2010, 2016 SharePoint FSO, site maintaining, access, creation Trained in DOORS Skill. Familiar with MS-Office, MS Access. eMRF tool (Repository for all details on a project) creation and updates.

Personal Details:

Education: Bachelor Degree in Computer Science (B.Sc), from Bangalore University in 2001. Hobbies: Listening Music, Reading, Gardening and Playing Badminton

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