Customer service, administration, planning, organizing & management

Krystal Reardon

Spring Valley, CA, *****,760-***-****,**************@*****.***

SUMMARY

Dedicated and hard worker with over 8 years experience in customer service, administrative and property management. Excellent organizational skills. Able to work independently or as part of a team. Very motivated. Able to work at any speed. Detail oriented professional. The ability to learn concepts quickly while being self-motivated. Results-driven along with problem solving and reasoning skills. Proven communication skills, considerate team member with a value for company policy, proficient at multitasking, flexible, excellent time management and can easily establish positive trust. Ability to multitask while meeting competitive demands. Bilingual English/Spanish. Firm understanding of maintaining and planning schedules.

SKILLS AND QUALIFCATIONS

● Active listener and time management

● Resilience and attention to detail

● Data analysis

● Interpersonal Communication

● QuickBooks & social media

● Event planning

● Excellent Microsoft office skills

● Data driven systems

WORK HISTORY

Household Manager

Private Residence Spring Valley, CA May 2022 - present

● Maintain a clean and safe environment.Plan creativeand educational activities.

● Establish a budget and maintain spending plan. Plan and prepare healthy meals on a budget.

● Establish and maintain a household schedule.

● Clean and sanitize kitchen, bathrooms and all other areas of the residence.

● Perform laundry duties such as changing linens and making beds.

● Resolve conflicts among children. sort mail and ensure the merchandise was in proper condition.

● Stock shelves with goods purchased and order needed supplies. Teaching and financing. Office and Property Manager

Valley Rentals El Centro, CA Jan 2019 - Jan 2023

● Screened tenants and conducted marketing vacancies.

● Completed light repairs including paint, lightbulbs, outlet covers, and screens.

● Answered phone calls, emails, edited contracts, took pictures and researched rental laws.

● Searched and hired subcontractors and managed owner communication.

● Communicated between residents, owner & maintenance, updates financials.

● Assisted in operational strategies, markets vacancies, performed move in and move out procedures, enforced lease contracts.

Office and Production Manager

Media’s Design and Merch Remote Feb 2016 - May 2019

● Produced merchandise orders, schedules and invoices.

● Ensured the timeliness and accuracy of orders and attentive customer service.

● Managed inventory, quality control and light bookkeeping. Household Management

CEO of Solti Encinitas, CA Jul 2016 - Mar 2018

● Controlled inventory, mail, returns and car maintenance appointments.

● Purchased returns, cleaning duties, gardening and made fresh juice.

● Purchased raw organic vegan food and supplies, babysitting and grocery shopping.

● Assisted with laundry, trash, dishes and repairs. Office and Account Manager

Blue Grace Logistics Vista, CA Apr 2015 - Jun 2016

● Managed logistical success and updated status of shipments through daily phone and email correspondence.

● Managed A/R, client satisfaction and client account databases. Kennel Manager

Two Paws Up Valley Center, CA Nov 2013 - Dec 2014

● Maintained staff, clients, organization, cleanliness, inventory of office and indoor/outdoor kennel.

● Prepared/administered personalized dog meals and medications.

● Managed telephone calls, scheduling, reception and client/facility interviews. EDUCATION

University of California, Berkeley - B.A. in Social Science AUGUST 2008 - MAY 2012. BERKELEY, CA Emphasis in social science, public health, women’s and gender studies & sustainability. Cornell University - Project Management Certificate DECEMBER 2021. NAMI of San Diego & Imperial Counties - Medi-Cal Peer Support Specialist Training MARCH 2025. Imperial Valley College — Enrichment Classes 2018 - 2021. EL CENTRO, CA Financial Accounting, Managerial Accounting, QuickBooks, Business and Legal Environment, Building Construction, Drawing I & II, Photoshop.

SOCIAL IMPACT & VOLUNTEER PROJECTS

Vice PresidentKey Club 2006

PresidentInteract Club 2007

Treasurer, Vice President, PresidentStudents forSensible Drug Policy 2008- 2011 Farm VolunteerWorldwide Opportunities on OrganicFarms 2013 Master ComposterSolana Center for Environmental Innovation2015 Educational TutorInnovation Through Education 2015 Painting InstructorPaint Nite 2015

Sports CoachFit Kids America 2016

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