Be A Customer Service
Resume:
Natalie N. Garcia ***** Carpintero Ave,
Bellflower, CA
************@*****.***
EXPERIENCE
Disneyland Resort, Anaheim — Hostess, Cashier, Food Prep September 2023-Present
Hostess: Help direct guest to seating area while providing information on what foods we serve, help guest place specific orders to chiefs regarding any allergies, restock desert area when needed, upselling new items to guest, maintaining clean work environment throughout entire shift Cashier: Correctly charge guest for meals, remind guest of any discounts they may have or how they can receive discounts, properly handle cash and card transactions, work POS station, upsell guest on any new items, count out register at the end of the night
Food Prep: Make food and drink orders within a timely manner, pack all food into bags correctly and send them out to guest, call out guest name when food is ready, assist with mobile orders and answering any guest questions or concerns, prevent cross contamination, bring food out of kitchen multiple times a night within timely manner, deep clean work area every night
Soak City/Knotts Berry Farm, Buena Park — Cabana Bar Server
May 2023 - September 2024
Greet customers and collect check in slips, be able to serve 15+ cabanas with 6+ guests throughout entire shift with the help of one other server, delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery, manage cash and credit card transactions accurately, consistently bring new pitchers of waters and refill old ones, run out the guests food, buss the tables, check in on guest throughout the day, clean up entire cabana at the end of the day. Always maintain a clean work space.
Olive Garden, Cerritos — Hostess
April 2022- April 2023
Greet customers as they walk in, provide an accurate wait time, show them to their tables, provide menus and utensils, assist customers with phone inquiries, maintain a clean work area, walk around and help buss tables. EDUCATION
SKILLS
Fast Learner
Team Player
Great customer service skills
Multitasker
Problem Solver
Critical thinker
Great communication skills
LANGUAGES
Understands spanish and can
speak a little bit but not fluent
Mayfair High School, Lakewood — Diploma
2019 - 2023
Cerritos Community College, Cerritos - Working on General Eds right now, majoring in Nursing
2023-present
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