Customer Service Support

** *** **** - ** **** ****

POOJA SUNIL PURUSHARTHI

Tandon Ward, Besides of the Suyash couching Center Bhandara Tah

+Dist Bhandara-441904

951******* *****************@*****.***

Objective

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Experience

Vindhya E-Infomedia PVT LTD

Senior Customer Service Executive.

“ Highly experienced Customer Support Executive with 2+ years of experience providing excellent customer service and support. Possess a proven track record of resolving most agressive customer issues in a timely and efficient manner. Adept at developing customer relationships, troubleshooting complex problems, and utilizing customer feedback to improve services.”

Education

RTM NAGPUR UNIVERSITY

BCOM

41.05%

NAGPUR UNIVERSITY

HSC

53.05%

NAGPUR BOARD

SSC

56.15%%

Skills

Excellent Verbal and Written Communication skill. Conflict Resolution. Analytical Skills. Adaptability. Tenacity. Achievements & Awards

Got appreciation in previous organisation for performing and meeting the standard of excellence in Quality for the Month September 2022.

Got appreciation in previous organisation for meeting the value of providing impactful and superior services in the month of September 2023.

Appreciation acquire as Top Performer for meeting the value of providing impactful and superior services in the month of March 2024.

Certificate of merit awarded for attaining excellence in vocational skill building programme on selling skills, from ICICI Academy for skills, Nagpur centre.

Certificate programme in communication & life skills.Got first rank in college for excellence o power point presentation competition 2011-2012

Interests

Traveling

Creative activities

Cooking

Languages

English

Hindi

Marathi

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