Scott A DeReus
**** *. ******** **. 563-***-****
Davenport, IA 52804 ***********@*****.***
https://www.linkedin.com/in/scottdereus/
SUMMARY
Dynamic professional with extensive experience and expertise in a multitude of IT related fields. A detailed result orientated individual contributor and team player. Experienced leader in leading cross team multi-cultural projects with a demonstrated track record of meeting or exceeding delivery timelines. Proven ability to train and lead cross-functional and international teams in IT practices and procedures in a Fortune 100 company.
SAP Basis
SAP Security
Audit/Compliance of systems
Lead Trainer of new hires/updated process’s
3 years as Subject Matter expert for Security Process’s
2 years as Project Lead for multiple projects
PROFESSIONAL EXPERIENCE
John Deere February 2021 – August 2024
A global manufacturer of agriculture, construction, and forestry equipment.
Infrastructure Engineer February 2021 – August 2024
Responsible for the health and operational wellness of the SAP systems.
Create new SAP systems/landscapes
Update current SAP systems/landscapes (Service pack upgrades/SAP Notes)
Troubleshoot SAP system issues
Created documentation to streamline access requests for security roles
SAP Security Admin SME for Basis Teams
Updated Basis SAP Security roles for easy deployment for new SAP Basis Team members
Volt Workforce Solutions – (Contract for John Deere) February 2017 – February 2021
Volt helps companies recruit and manage skilled workers and helps job seekers find great work
IT SAP Security Analyst II January 2019 – February 2021
Responsible for the upkeep/creation of users in SAP systems across a global enterprise.
Analyst project lead for the JFT to Composite role conversion project in all non-prod SAP systems
In over 50 non-production systems, 100’s of JFT’s to be converted into 0JFT Composite Roles
Create/update security for JDSC
Creation of Task based roles for PDM and Big 3 systems
SAP Security Admin Tier 3 Lead Trainer
SAP Security Admin Subject Matter Expert
Troubleshooting and Root cause analysis of end user issues.
Triage of ServiceNow Incidents and work according to priority
IT SAP Security Analyst (Admin) February 2017 – January 2019
Responsible for the upkeep/creation of users in SAP systems across a global enterprise.
Member of the Global Security & Identity Access Management SAP team – responsibilities include identifying, analyzing, troubleshooting, requesting and applying security to end users for access throughout various systems. Provide verbal and non-verbal communication to internal and external employees.
Created and maintained process documentation
GSEC SAP Team Trainer, responsible for scheduling and leading all onboarding and ongoing training sessions – Trained the replacement Admin Team Trainer.
Project lead for the SAP JFT to Composite role conversion project
Troubleshooting and Root cause analysis of end user issues.
Triage of ServiceNow Incidents and work according to priority
Modern Woodmen of America October 2014 – December 2016
Modern Woodmen of America is a fraternal financial services organization built to help families throughout life. Together, with nearly 700,000 members, we pioneer bright futures in the communities we serve.
End User Computing Analyst
Handled technical troubleshooting within an enterprise environment, including software installation, system crashes and slowdowns.
Created and maintained laptop images and update packages for field agents.
Worked in the PC Services ticket queue to resolve issues and escalate tickets to an appropriate group for issue resolution.
Troubleshooting and Root cause analysis of end user issues.
Asset management for devices being added or removed to/from the environment.
Break/fix duties as assigned for inventory items due for repair or upgrade.
Stefanini – (Contract for John Deere) September 2009 - October 2014
A global company with more than 35 years of experience digitally transforming businesses for today’s dynamic environment.
Deskside Technician March 2010 – October 2014
Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of tickets.
Administrator of 17 global Web JetAdmin Servers
Responsible for creation of WJA training & process documentation, along with knowledge base still used today
Provide global communication on WJA downtime to local technicians
Project lead on the print consolidation and migration project (95%+ success rate)
Troubleshooting and Root cause analysis of end user issues.
Triage of ServiceNow Incidents and work according to priority
Break/fix duties as assigned for inventory items due for repair or upgrade
Helpdesk Support Technician September 2009 – March 2010
Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 95%-100% on calls
Handled 20+ mission-critical technical calls daily and consistently met high metric standards.
Validation of WRAP Software through the SRS system
Questionable Software System Project –define/determine if software has a valid business function or a security concern
EDUCATION
KAPLAN UNIVERSITY – Davenport, IA, April 2009
B.S. in Computer Information Systems/Network Administration GPA: 3.92/4.0
BAY DE NOC COMMUNITY COLLEGE – Escanaba, MI, December 2001
A.S. in Computer Information Systems/Software Support GPA: 3.5/4.0
Certified Unidesk Professional
Certified Scrum Master