Jira Developer

Manoj J

JIRA Developer

Phone - 908*******, Mail – *****.*********@*****.***

LinkedIn - l i n k e d i n . c om/i n / manoj-j - 05- c c e / CAREER OBJECTIVE

I aspire to work in a dynamic and innovative environment where I can enhance my skills, take on challenging responsibilities, and contribute effectively to the growth and success of the organization.

EXPERIENCE SUMMARY

Over 1.9+ years of experience with Atlassian tools, including JIRA, JSM, JWM, Bitbucket, ITIL, ITSM, Confluence, and Agile methodologies.

Extensive expertise in Script Runner, JSU, Configuration Manager for JIRA, JMWE, and Dynamic Forms.

Proficient in both Atlassian Server and Cloud environments, with hands-on experience in installation and configuration of JIRA, Confluence, and JSM on Windows and Cloud platforms.

Skilled in configuring JIRA projects, including Issue Types, Workflows, Screens, Custom Fields, Permissions, Issue Security Levels, and Notification Schemes, tailored to client requirements.

Developed custom dashboards, advanced filters, and formula-based fields in JIRA to enhance reporting and tracking.

Implemented Permission Schemes to manage user access at the project level effectively.

Created and managed Confluence Spaces, Pages, Child Pages, and Templates, and installed plugins for efficient project and issue management.

Experienced in upgrading applications and plugins, ensuring compatibility with existing production environments.

Conducted JIRA Automation using Triggers, Conditions, and Actions to streamline processes and improve efficiency.

Managed and configured various Atlassian tools to support Agile development processes, demonstrating a strong understanding of Agile methodologies.

Basic knowledge of Bitbucket and Git/SVN tools.

Managed email configurations for incoming and outgoing communications.

Created and managed JIRA users and groups, assigning roles and permissions based on project requirements.

Conducted regular JIRA re-indexing to maintain data integrity and optimize system performance.

Customized JIRA workflows using advanced features like post functions, conditions, and validations.

EDUCATION

B.E – Computer and Communication Engineering (CCE) from Rajalakshmi Institute of Technology, Affiliated with Anna University, (2020- 2024). PROFESSIONAL EXPERIENCE

Currently working as a Atlassian JIRA Developer in STG IT Services India Pvt Ltd from August 2023 to till date.

TECHINAL SKILL SET

Software : Atlassian.

Operating System : Windows & Atlassian Cloud.

Primary Skills & Tools : JIRA, JSM, JWM, Confluence, Bit bucket & Agile methodology. Database : SQL, MySQL.

Integration Platform : Salesforce & ServiceNow(SNOW). Web Services : REST, Tomcat.

Build Tools/IDE : Git Desktop, Jenkins.

Web Server : Tomcat.

Tools : Agile, ITSM, ITIL, SDLC .

PROFESSIONAL EXPERIENCE

Project & Client: DEVTOOLS

Role : JIRA Developer

Tools Used: JIRA, JSM, JWM, Confluence, Bit bucket & Agile. Postman, Bitbucket. Description: DevTools since its inception in 2011 as a destination of choice for the Software Delivery & Maintenance Communities.

Responsibilities and contributions:

Atlassian Systems Lead, managing JIRA, Confluence, JSM, Bitbucket, and JIRA Agile.

Customized JIRA by creating Issue Type Schemes, Complex Workflows, Field Configurations, and other project settings.

Experienced in development using Perl, Python, PowerShell, and other scripting languages for automation and integrations.

Created and modified Permission Schemes, Screen Schemes, and Notification Schemes based on team requirements.

Set up and managed Zephyr plug-in for test case management within JIRA projects.

Worked on JIRA Agile projects, configuring Scrum/Kanban boards, columns, filters, and reports for sprints.

Managed change requests, work orders, and problem tickets using BMC Remedy, ensuring timely approvals from higher officials.

Integrated Fisheye with the Mercurial repository on Bitbucket for source code overview and set up Crucible for code reviews.

Performed JIRA installation, upgrades, and configurations, setting up JIRA for Help Desk/Ticketing systems.

Managed Active Directory user accounts, synchronized users with JIRA, assigned groups and spaces, and monitored JIRA logs for troubleshooting and migrations.

Worked on JIRA Service Desk workflows, including project workflows, screen schemes, and permission schemes to optimize ITSM processes. Declaration:

I hereby confirm that the information provided above is true and accurate to the best of my knowledge and belief.

Manoj J.

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