Customer Service Inventory Management
Resume:
**** ****** **, ******, ***, ***** A M ] R E JAC KS Oo N 3 <=
************@*****.***
PROFESSIONAL SUMMARY
Dynamic team member with a strong background in customer service, inventory management, and
team coordination. Proven ability to streamline processes, enhance customer satisfaction, and
foster a collaborative work environment. Eager to leverage skills in cash handling, retail sales, and
team management to contribute to organizational success and drive innovative solutions.
EMPLOYMENT HISTORY
oct 2021 - ocT 2022
Crew Member, McDonalds, Terrytown, LA
* Managed team of 5+ staff, ensuring compliance with OSHA/CDC guidelines and effective operations.
* Trained new employees, enhancing team efficiency and service quality.
* optimizing shift coverage and reducing labor costs.
* Handled significant cash transactions, ensuring accuracy and accountability.
* Streamlined inventory management, reducing waste by 15% and ensuring optimal stock levels.
* Facilitated team meetings to enhance communication and problem-solving, improving team efficiency by 20%.
JUN 2021 - OCT 2022
Shift Manager, McDonald’s, Terry parkway
* Supervised daily operations, ensuring team efficiency and customer satisfaction, leading to improved service times.
* Trained and mentored new staff, enhancing team performance and reducing onboarding time.
* Managed inventory and supplies, preventing shortages and optimizing stock levels.
* Resolved customer issues promptly, maintaining high satisfaction and repeat business.
* Implemented safety protocols, reducing workplace incidents and ensuring compliance.
MAY 2023 - AUG 2023
Sales Associate, Ross dress for less, Harvey Louisiana
* Managed inventory and restocked shelves, ensuring product availability and organization.
* Eager to learn and adapt quickly, consistently meeting deadlines with a strong work ethic and attention to detail.
* Worked closely with team members to maintain inventory accuracy and product placement, fostering a well-organized and
efficient store environment.
* Assisted customers with product inquiries and purchases, contributing to a welcoming and efficient shopping experience.
OCT 2022 - MAR 2023
Togo specialist, Applebees, Harrahan
* Managed to-go orders, ensuring timely and accurate preparation, enhancing customer satisfaction.
* Coordinated with kitchen staff to streamline order processing, reducing wait times.
* Resolved customer complaints efficiently, maintaining a positive dining experience.
* Trained new team members on to-go procedures, improving team performance.
SKILLS
Cash handling Cleaning
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Food service Packaging
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Retail sales Cash register
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Customer Service Team Management
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