Operations Manager Six Sigma
Resume:
RONALD RANSOM
Dallas, TX ***** 323-***-**** ***********@*******.*** www.linkedIn.com/in/ronald-ransom1
Professional Summary
5S Lean Driven Six Sigma Black Belt Operations Manager
Accomplished professional with a solid track record of success in leading and driving operational improvement. Talent for developing high-performance teams by encouraging a culture of excellence, making effective decisions, and quickly revising tactics to achieve goals within aggressive time frames. Highly skilled in reducing operating costs, improving billing margins, and enhancing customer service. Proficient in collaborating with diverse teams and senior management to meet business goals.
Skills
Maintaining Compliance
Six Sigma Black Belt
SAP
AS 400
Microsoft Dynamics
Kaizen Leadership Certified
Team Leadership
Planning and Implementation
Certified in Planning and Inventory Management
Budget Development and Management
Staff Management
Workflow Optimization
Business Leadership
Policy Development and Enforcement
Labor Relations
Profit and Lost Responsibility
Certified in Executive Leadership
Certified on 20 Habits of Executive Leadership
Work History
Sr. Continuous Improvement/Quality Manager 05/2024 to Present
Graphic Packaging International – Lancaster, TX United States
Manage analysis and measurement of business processes to develop sustainable improvements.
Research best practices to establish benchmark data for process enhancement.
Utilize project design, leadership, and management skills to ensure performance development.
Maintain a process of quality metrics at an average of 95%
Complete 5S of 80,000 square foot facility.
Introduced, Kaizen, and Gemba methodologies to all Plant Management and all Plant Associates.
Implementing methods to inspect, test, and evaluate products and production equipment.
Ensuring that products adhere to quality standards.
Preparing reports by collecting, analyzing, and summarizing data
Working according to deadlines for the delivery of products.
Training and managing production line staff in production practices and quality assessment of goods.
Tracking products through the manufacturing process to guarantee that each part of the process is correct.
Performing detailed and recorded inspections of final products so the products are up to industry and company standards.
Eliminating products that are not up to standards and finding the reasons for product problems.
Operations Manager 06/2021 to 05/2024
Ollie's Bargain Outlet RDC – Lancaster, TX United States
Championed warehouse improvement initiatives to advance operational efficiencies and increased revenue by 10%.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Advanced productivity KPIs by leading training on procedures and safety practices
Boosted team member productivity by designing, enhancing, and implementing performance monitoring and instituting motivational approaches.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Established and administered an annual budget with controls to prevent overages.
Inbound Operations Manager 11/2019 to 06/2021
BMW NA – Lancaster, TX
Oversaw daily loading and unloading of inbound trailers, replenishing, inventory management, and supervising workflow.
Enhanced operational performance by 20% and reduced labor expenses by developing and optimizing standard operating procedures and best practices.
Led associate focus groups and meetings to obtain suggestions, address concerns or issues, and foster positive relations among team members and management.
Operations Manager 06/2017 to 11/2019
Cardinal Health – Grand Prairie, TX
Managed day-to-day operations of multi-million-dollar Pharmaceutical Operation
Development of productivity KPIs, investigated departmental non-conformances, managed vendors, budgetary management, recruitment, hiring and training of team members, etc.
Led warehouse improvement initiatives to advance operational efficiencies.
Operations Manager 02/2015 to 06/2017
DHL eCommerce – Grand Prairie, TX
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings and coordinated workshops to educate satisfaction ratings and coordinated workshops to educate team on productivity driven SOPs.
Operations Manager 06/2001 to 02/2015
UPS – Mesquite, TX
Conducted performance evaluations and resolved individual and group performance issues.
Assisted with dispatch and yard activities.
Evaluated, obtained, and allocated physical asset resources, which resulted in maximizing future asset necessities.
US Army- Military Police 04/1985 to 04/1996
Education
Bachelor of Arts: Business Administration and Management - University of Texas Austin
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