Communications Manager Social Media

CURRICULUM VITAE OF: FRANK BENADE

PERSONAL DETAILS

FULL NAMES: Frank

SURNAME: Benade

KNOWN AS: Frank

BIRTH DATE: 27 September 1968

NATIONALITY: South African

EE STATUS: White Male

HOME LANGUAGE: Afrikaans

OTHER LANGUAGES: English

DRIVERS LICENSE: Code 08 (PDP)

OWN TRANSPORT: Yes

PHYSICAL ADDRESS: Elardus Park, Pretoria

AVAILABILITY: Immediately

PREVIOUS REMUNERATION: R10k pm + Commission (R25k pm) EXPECTED REMUNERATION: R20k pm

SUMMARIZED

QUALIFICATIONS

QUALIFICATION INSTITUTION YEAR COMPLETED

Matric Paarl High School 1985

Psychology ( PhD) University of Pretoria 1993

Chef Diploma Pretoria Chef School 1993

Na onal Diploma N5 Electrical Pretoria Technical College 1994 Pastoral Diploma Irene Bible School 1999

Ranger Guide Training Cer ficate Ranger Guide Training School 1994 Prac cal Project Management Cer ficate UNISA 1999

Complaints Management Workshop Vector Logis cs 2001 Security Cer ficate: Grade E, D, C, B and A CIRA 2010 SUMMARIZED WORK

EXPERIENCE

JOB TITLE COMPANY PERIOD

Counseling Psychologist /Master life coach Lylac.org April 2006 - Present IT Opera ons Manager Sales,Global SA Aug 2017 – Mar 2020 Manager Best Biltong, Pretoria Jan 2015 – Dec 2017 Opera ons Manager Arpaho Spur, Pretoria Sep 2013 - Dec 2015 Opera ons Manager Far Hill Country Hotel, George Jun 2001 – Dec 2013 Opera ons Manager/Director Beef and Lobster, Pretoria Jun 2001 – Aug 2010 EDUCATIONAL DETAILS

SECONDARY EDUCATION:

QUALIFICATION: Matric

INSTITUTION: Paarl High School

YEAR: 1985

SUBJECTS:

● Afrikaans

● English

● Mathema cs

● Science

● Technical Drawing

● Electronics & Electrical

TERTIARY EDUCATION:

QUALIFICATION: Psychology (PhD)

INSTITUTION: University of Pretoria

YEAR: 1993

QUALIFICATION: Chef Diploma

INSTITUTION: Pretoria Chef School

YEAR: 1993

QUALIFICATION: Na onal Diploma N5 Electrical

INSTITUTION: Pretoria Technical College

YEAR: 1994

QUALIFICATION: Pastoral Diploma

INSTITUTION: Irene Bible School

YEAR: 1998

OTHER COURSES AND CERTIFICATES:

QUALIFICATION INSTITUTION YEAR COMPLETED

Ranger Guide Training Cer ficate Ranger Guide Training School 1994 Prac cal Project Management Cer ficate UNISA 1999

Complaints Management Workshop Vector Logis cs 2001 Security Cer ficate: Grade E, D, C, B and A

(Competencies in carbine rifle, handgun & shotgun)

PSIRA 2010

COMPUTER SKILLS:

● Microso Office (Word, Excel, PowerPoint and Outlook)

● Unifi Wi-Fi access Programming

● GRASP

● Micros and Opera

● Nightsbridge

● GAP

● POS

PROFESSIONAL PROFILE:

I am an accomplished, knowledgeable and versa le Management Professional, offering extensive experience in the Hospitality Industries. I leverage strong communica on, interpersonal and leadership skills to effec vely resolve problems and provide superior customer service. I am comfortable working in fast-paced, deadline-driven environments as part of a team or on an individual basis. I possess the ability to take ini a ve and manage me effec vely. My diverse skill set also covers excellent planning and organising.

I consider myself a dedicated and goal orientated individual, who always strives to learn more and to deliver more than expected. I am known for building strong working rela onships and I am commi ed to be a confident and respected member in my environment. PROFESSIONAL SKILLS:

● Opera ons Management

● Database Administra on

● Compaq Cer fica ons Project Management

● Hope network

● Wireless Networks

● General Management

● F&B Management

● F&I Management

● Nature Conserva on

● Guest rela ons management

● Helpdesk Support

● Cash Management

● Kitchen Management

● Security Management (Grade A)

● HR Management

● Hotel Management

● Business Management

● Administra on Management

● Grape/Wine Farm Management

● Customer Service

● Client Liaison

● Stock Management

● Training (Development environment)

● Banque ng Management

WORK EXPERIENCE

COMPANY: Lylac.org

POSITION: Counseling Psychologist

PERIOD: April 2016 - Present

DUTIES:

● Provide individual, group, and family psychotherapy

● Document case findings, diagnoses, and recommenda ons in a clear and concise

● manner

● Offers supervision and/or mentorship for CAPS trainees concerning the challenges

● and opportuni es associated with University based mental healthcare

● U lize complex rehabilita on principles to conduct comprehensive substance abuse

● evalua ons of eligible

● Develop and administer a mul -modality comprehensive rehabilita on and treatment

● program to treat alcohol and drug abuse related problems

● Perform bio-psychological evalua ons on substance abuse pa ents

● Analyze clinical assessments of substance abuse pa ents

● Plan and schedule ongoing work to be accomplished by subordinates

● Providing direct clinical services such as individual, couples, and group psychotherapy,

● and same day brief screening interviews and crisis interven on

● Supervision and training of doctoral interns, graduate assistants, advanced prac cum

● clinicians and prac cum clinicians

REASON FOR LEAVING: s ll working

COMPANY: Global SA

POSITION: IT Opera ons Manager

PERIOD: August 2017 – March 2021

DUTIES:

● IT sales

● Client services

● Daily opera ons

● Maintenance of Wi-Fi devices

● Re-install and fixing PC and Laptops

● Installa ons of wireless internet solu ons

● Data/Fiber installa ons

● Helpdesk support

● Training on height cer ficate

REASON FOR LEAVING: Retrenched due to Covid

COMPANY: Best Biltong, Pretoria

POSITION: Manager

PERIOD: January 2015 – December 2017

DUTIES:

● Managing and coordina ng the following key areas: o Stock management

o Cash Management

o Manage and operate point of sales

o Employee rela ons

o Adherence to company policies and procedures

o Customer rela ons

REASON FOR LEAVING: Received a be er opportunity

COMPANY: Arpaho Spur, Pretoria

POSITION: Opera ons Manager

PERIOD: September 2013 - December 2015

DUTIES:

● Overseeing daily opera ons

● Training of new and old staff

● Entertain customers ensuring the store exceeds their expecta ons, e.g. be the head wait on, be the host, be the manager and be everything to all people

● Specific monitoring of all issues pertaining to leading, training and coaching

● Daily/weekly Time management

● Ensure thorough bay checks are carried out

● Introduce incen ve scheme at daily mo va onal and informa onal mee ngs inspiring waitrons to merchandise

● Ensure the ambience of the ea ng area is entertaining, i.e. enthusiasm and the general energy on the floor

● Check cash desk and cashier is prepared and geared for days trading

● Ensure that the door is constantly regulated and customers are greeted and queued immediately

● General handy man

● Security Management at the shop

REASON FOR LEAVING: Got a be er opportunity

COMPANY: Far Hill Country Hotel, George

POSITION: Opera ons Manager

PERIOD: June 2001 – December 2013

DUTIES:

● Managing and coordina ng the following key areas: o Daily opera ons(:maintenance, security,HR, Bookings, Marke ng,Dealing with CCMA cases) o Daily cash up and banking

o Banque ng management

o Training of new staff and mange point of sale

o HR management

o Managing budgets

o Maintaining sta s cal and financial records

o Guest rela ons management

o Ensuring compliance with health and safety legisla on and licensing laws o Ensure adherence to company policies and procedures, team performance o Security Manager

REASON FOR LEAVING: Owners sold company

COMPANY: Beef and Lobster, Pretoria

POSITION: Opera ons Manager/Director

PERIOD: June 2001 – August 2010

DUTIES:

● Daily opera ons

● Appraise staff performance and provide feedback to improve produc vity

● Es mate future needs for goods, kitchen utensils and cleaning products

● Ensure compliance with sanita on and safety regula ons

● Manage restaurants good image and suggest ways to improve it

● Control opera onal costs and iden fy measures to cut waste

● Create detailed reports on weekly, monthly and annual revenues and expenses

● Promote the brand in the local community through word-of-mouth and restaurant events

● Recommend ways to reach a broader audience (e.g. discounts and social media ads)

● Training of new and current employees on proper customer service prac ces

● Implement policies and protocols

● Security Manager

REASON FOR LEAVING:

REFRENCES:

● Trevor Keith, Kwalata Game Ranch - 012-***-****

● Dieter Bekker, Beef and Lobster - 079-***-****

● Vanessa, Aparho Spur - 084-***-****

● Mr. Bester, Best Biltong - 082-***-****

● Simon Thomas, Global SA - 083-***-****

Previous work experience available on request.

Contact this candidate