Call Center Agent

NABANGUE, ALAICA BARDAJE

Address

Email

Mobile Number

: Brgy. Citrus, Area G, CSJDM, Bulacan

: *.********@*****.***

: 096********

An enthusiastic team player, collaborative, and hardworking. I can adapt to challenging situations as well as thrive in a high demand environment. Reliability is a core aspect of my work ethic which ensures consistent results on requested outputs. WORK EXPERIENCE

Assist customers/patients to prepare, and get info for their dental xray. Document and arrange reports for financial status daily, monthly, and annually. Organize files and inventories.

SJDM DIAGNOSTICA DENTALE - Brgy. Tungkong Mangga, CSJDM, Bulacan Secretary (2018- 2022)

Probe and understand service concerns and/or technical issues. Educate and guide troubleshooting steps needed for quick with long term resolutions.

Handle situations for customer satisfaction.

Document needed notes for future purposes.

CONCENTRIX - UP Ayala Technohub, Quezon City, Metro Manila DirecTV TSR (2022- 2025)

EDUCATION

HOTEL AND RESTAURANT SERVICES

Colegio De San Gabriel Arcangel

2015-2017

BACHELOR OF SCIENCE IN ACCOUNTANCY

Colegio De San Gabriel Arcangel

2019-2023

SKILLS

CAN EASILY ADAPT

PROBLEM SOLVING

BOOKKEEPING

TIME MANAGEMENT

TEAMWORK

REFERENCES

DR. RONA TABORDA-SUMAYAO

DENTIST/OWNER - STARDENT DENTAL CLINIC

****************@*****.***

093********

JAY VINCENT ZAMBAS

TSR - CONCENTRIX

************@*****.***

099********

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