Customer Service Medical Assistant

JESSICA LOPEZ

**** ***** ****** **. ***. **** · 817-***-****

************@*****.***

Dedicated to achieving exceptional results and exceeding expectations. I speak English/Spanish EXPERIENCE

**/**23 – 12/2024

CASHIER, JCPENNY

Guide customers through the online ordering process and deliver their orders with meticulous attention to detail

Consistently provided excellent customer service, resolving customer inquiries and addressing concerns promptly and professionally

Maintained a clean and organized checkout area

Effectively managed cash, credit cards and check transactions 07/2020 – 05/2023

OVERNIGHT STOCKER, WALMART

Arranging merchandise neatly on shelves, rotating stock to maintain freshness, ensuring proper pricing and labels

Accurately counting items, identifying expired products, and removing damaged merchandise Answering basic customer questions, providing assistance with product location EDUCATION

12/2009

MEDICAL ASSISTANT, CAREER CENTER OF FORT WORTH

08/2007

HIGH SCHOOL, EAGLE ACADEMY OF FORT WORTH

SKILLS

● Work Ethics

● Adaptable

● Communication

● Problem Solving

● Customer Service

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