Data Entry Patient Care
Resume:
Jessica Griffin
Birmingham, AL *****
***********.*******@*****.***
Professional Summary
Dedicated health information specialist with 3+ years of experience in healthcare data management and compliance. Proven ability to handle high-volume workloads while ensuring accuracy and adherence to HIPAA regulations. Skilled in collaborating with IT teams to troubleshoot electronic record systems and effectively responding to inquiries from various stakeholders. Currently pursuing an Associate's degree in Nursing, enhancing clinical knowledge and patient care skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sign Waver
Sign Walker Promotions, LLC-Birmingham, AL
October 2024 to Present
• Effectively attracted attention and increased foot traffic by energetically waving and promoting signage
• Maintained a positive and enthusiastic attitude while performing sign waving duties
• Utilized creative techniques to capture the attention of potential customers, such as dancing or performing tricks with the sign
Health Information Specialist
Datavant-Remote
July 2023 to July 2024
• Responded promptly to inquiries from patients, attorneys, insurance companies, and other authorized parties regarding the status of their requests
• Collaborated with IT department to troubleshoot any technical issues related to electronic record systems used for release purposes
• Ensured compliance with state-specific regulations governing the release of mental health records or substance abuse treatment records
• Managed high-volume workload effectively by prioritizing urgent requests while maintaining accuracy in processing routine requests
Outreach Agent
Ciox Health-Remote, AL
May 2021 to November 2022
• Demonstrated proficiency in data entry, analysis and reporting while adhering to HIPAA regulations.
• Applied strong organizational, problem-solving and multitasking skills to complete projects on tight deadlines.
• Expertly adapted to new technologies, software applications and complex tasks.
• Gained extensive knowledge in data entry, analysis, and reporting and adapted quickly to new technology and software applications.
Chart Retrieval Specialist
Ciox Health-Birmingham, AL
June 2020 to May 2021
• Collaborated with healthcare providers to verify patient information and obtain necessary authorizations for release of medical records
• Performed quality checks on released medical records to ensure completeness and accuracy before delivery
• Managed high-volume workload effectively by prioritizing urgent requests while maintaining accuracy in processing routine requests
Paralegal
Liddon Law Firm-Birmingham, AL
January 2010 to May 2020
• Drafted and proofread legal documents, including pleadings, motions, briefs, contracts, and agreements
• Assisted with trial preparation by organizing exhibits, coordinating witnesses, and preparing trial binders
• Maintained confidentiality of sensitive client information in accordance with ethical guidelines governing attorney-client privilege
• Served as a point of contact for clients seeking updates on their cases or requesting general legal advice within paralegal scope
Nursing Assistant
Rocky Ridge Retirement-Hoover, AL
January 2017 to August 2017
• Provided direct patient care, including bathing, dressing, and feeding, to ensure comfort and well-being
• Monitored vital signs such as blood pressure, pulse rate, and temperature on a regular basis to identify any changes or abnormalities
• Administered medications under the supervision of registered nurses, ensuring accurate dosage and timing
• Performed basic wound care tasks such as cleaning wounds, applying dressings, and monitoring healing progress
Home Health Aide
Self-employed-Fort Payne, AL
January 2014 to May 2016
• Documented patient observations accurately in medical records, including changes in condition or behavior
• Demonstrated empathy while supporting individuals coping with chronic illnesses or end-of-life situations
• Closely monitored medication supplies for expiration dates or low stock levels; promptly restocked medications when necessary
• Collaborated with healthcare professionals to develop and implement strategies for managing chronic conditions such as diabetes or hypertension
Veterinary Technician
VESTAVIA ANIMAL CLINIC-Vestavia Hills, AL
2012 to 2012
• Assisted veterinarians in performing medical procedures, including administering medications, taking X-rays, and conducting laboratory tests
• Prepared surgical equipment and assisted in surgeries, ensuring a sterile environment and proper handling of instruments
• Administered vaccinations to animals according to vaccination schedules and maintained vaccine inventory
• Monitored anesthesia during surgical procedures by observing vital signs of patients Medical Assistant
USA Neurosurgery-Mobile, AL
October 2006 to December 2009
• Administered medications under the direction of healthcare professionals, performed basic laboratory tests including collecting specimens
• Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
• Facilitated physician with minor surgical procedures by preparing sterile equipment and provided support during the procedure itself
• Assisted with patient billing processes, including verifying insurance coverage and submitting claims Debt Collector
Asset Care-Mobile, AL
April 2005 to June 2006
• Negotiated and collected outstanding debts from delinquent customers, consistently meeting or exceeding monthly collection targets
• Utilized effective communication skills to establish rapport with debtors, facilitating successful payment arrangements
• Conducted thorough investigations to locate and contact debtors using various skip tracing techniques
• Managed a high volume of accounts, prioritizing collection efforts based on account aging and potential for recovery
Education
Associate's degree in Nursing
Lawson State Community College-Birmingham Campus - Birmingham, AL August 2023 to Present
Nursing Assistant
SM School of Opportunity Birmingham - Birmingham, AL, US November 2021 to December 2021
Diploma in Medical Transcription
Penn Foster Career School Scranton - Scranton, PA, US June 2007 to January 2009
Medical Billing And Coding
Anthem College Phoenix - Phoenix, AZ, US
May 2006 to May 2007
Skills
• Leadership
• Documentation Review
• Veterinary Technician Experience
• Compassionate
• Quality Assurance
• Medical Coding
• Medical Terminology
• Current Procedural Terminology (CPT)
• Triage
• Customer service
• Experience Administering Injections
• Medical Scheduling
• Microsoft Office
• Scheduling
• ICD-9
• Dedicated
• Laboratory Experience
• Accounts receivable (10+ years)
• HIPAA
• Transcription
• Communications
• Billing
• Time Management
• Data Entry
• Hospital Experience
• Specimen Collection
• Administrative Support
• Typing 50+ wpm
• Electronic Medical Records (EMR)
• Driven
• Inventory Management
• Medical Billing
• Office Management
• Anatomy Knowledge
• Attention to Detail
• Conflict Resolution
• Patient Assessments
Certifications and Licenses
Driver's License
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